PROFILE

Medical Assistant with excellent communication skills demonstrated by 25 years of experience in healthcare. Skilled in providing optimal patient care and facilitating smooth daily functioning of the office.

EXPERIENCE

MEDICAL RECEPTIONIST - CITY OF HOPE; RANCHO CUCAMONGA CA — 2015-CURRENT

Greet and check in over 80 patients a day. Answer phones and triage calls. Verify Insurance and process payments. Assist with all front and back office duties. Room patients, record history and check vital signs. Obtain prior authorization for medications and administer injections .

MEDICAL ASSISTANT - NAVEEN GUPTA M.D.; UPLAND CA - 2005-2015

Assisted in all Front and back office responsibilities. Proficient in the verification of insurance, registration and admission of patients. Translated for Spanish speaking patients and coordinated patient care. Prepared patients for exams taking medical histories and vital signs and administrating injections. Interacted well with widely diverse social and cultural groups. Excellent communication and interpersonal skills. Trained new staff and nurses in office procedures and EMR.

MEDICAL ASSISTANT - DON AHN M.D.; UPLAND CA - 2003-2005

Recorded patients’ medical history, vital statistics and test results in medical records. Used sound, ethical, and independent decision-making ability consistent with medical protocols. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues.

MEDICAL ASSISTANT - SAN DIEGO CARDIOLOGY; SAN DIEGO CA - 1998-2000

Assisted in front and back office for a busy practice of 8 cardiologists. Maintained patient privacy and confidential patient information. Evaluated health education needs of patients and provided necessary training and instruction. Oversaw implementation of patients management plans. Recorded patients’ medical history, vital statistics, and test results in medical records.

EDUCATION & TRAINING

NCCT, ONTARIO, CA -NCMA CERTIFICATE, 2016

UNIVERSITY OF LA VERNE, LA VERNE, CA - BACHELOR OF ARTS: EDUCATION 2002

CHAFFEY COMMUNITY COLLEGE, RANCHO CUCAMONGA, CA - GENERAL ED. 1998

SKILLS

Bilingual - Certified in Phlebotomy - Injections Administration - Advanced Computer Skills

EMR / Meaningful Use - Competency in Procedure Development - Patient / Family Focused

Extensive Medical Terminology Knowledge - Educator

7831 Danner Ct. Rancho Cucamonga, CA, 91730 909-***-**** adu6tx@r.postjobfree.com

YESENIA HINNAOUI