Customer Service Provider

Résumé Free Text

Christi Brown

**** *** **. *.*. Apt. A, Cullman, AL 35055

Home: 256-***-**** ? ************@*****.***

Career Summary

Experienced teacher, peer-coach, and customer service provider. I am a multi-tasker with a commitment to accuracy and efficiency in a fast-paced work environment. Highlights

Strategic thinker

Troubleshooting specialist

Initiative to work independently

Strong computer skills

Team player

Accomplishments

Training and teaching

Developed and delivered curriculum to kindergarten and sixth grade students

Trained peer teachers on new reading strategies and interventions.

Experienced analyzing data

Planned and demonstrated faculty demonstrations

Problem diagnosis

Used data and observation to develop curriculum to improve reading skills of struggling students

Work Experience

Cashier January 2015 to May 2016

Shellmart South- Cullman, AL

Assisted in merchandise inventory.

Operated Ruby computer system.

Maintained a clean and organized environment.

Used sharp computation skills during customer transactions.

Provided customer service.

Server November 2012 to July 2014

Cracker Barrel Old Country Store- Cullman, AL

Provided customer service, addressed customer needs, complaints, etc. to ensure guest satisfaction.

Served customers' food orders with accuracy and promptness.

Worked with teammates to ensure all guests were promptly satisfied.

Maintained a clean and organized work environment. Teacher August 2011 to May 2013

Hanceville Middle School- Hanceville, AL

Developed lesson plans using technology.

Delivered small and large group instruction.

Developed strategic plans for struggling and typical students using student data and observation.

Reading Coach and Teacher August 2007 to May 2011

Harmony School- Logan, AL

Assisted peers to develop curriculum to improve student achievement.

Learned and demonstrated new reading strategies to the teaching staff.

Targeted skills to focus on in order to increase academic progress.

Analyzed data to set goals and improve instruction and academic improvement. Education

Master of Arts: Elementary Education, 2009

University of Alabama at Birmingham- Birmingham, AL Bachelor of Science: Elementary Education, 2004

Athens State University- Athens, AL

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