CHRISTIE PETTIGREW

Mobile: 817-***-**** Email adu6qq@r.postjobfree.com

EXPERIENCED MORTGAGE UNDERWRITER

Quick learner and highly energetic professional with the base knowledge of skills, education, and experience needed to perform the tasks and responsibilities of this position

An ambitious and results-driven underwriter, with years of solid and progressive experience in the financial and lending area, Highly methodical professional with clear understanding of managing mortgage and other loan filing process, credit report and desktop underwriting verification combined with a demonstrated ability to maintain good relationships with clients, real estate agents and seniors to ensure timely processing and submission of applications. Excel at strategic planning, building high-performance teams and implementing best practice methodologies and continuous improvement programs. Leverages strengths in analytics, problem-solving skills, expanding network base to deliver additional capacity, reaching new service territories while satisfying corporate objectives

CORE SKILLS AND KNOWLEDGE ACQUIRED THROUGH EDUCATION AND WORK EXPERIENCE

Substantial experience in loan processing, mortgage banking and loan support

Deep knowledge of real estate transactions, processes and principles

Operational knowledge of all documentation required for loan processing

Solid understanding of FNMA/FHLMC and industry standard guidelines

Strong knowledge of private mortgage insurance requirements

Skilled at operating office equipment’s and computer applications

Ability to identify and manage exceptions and omissions appropriately

Ability to interact effectively in verbal and written medium with Bank officials, customers and outside agencies

Strong clerical skills, organization and planning skills

Case Management

AML

Leadership

PROFESSIONAL EXPERIENCE

Blue Cross Blue Shield

TRS Health Coordinator April 2019- Current

Answer incoming calls from providers/members on benefits and services activities that support the medical information, management, and reporting of other insurance coverage for Blue Cross Members and Providers. Identify the health benefits available to members and to explain the payment process to prevent mistaken insurance payments. Explain how claims have paid and information on inquiries.

Automated systems

Customer Service Rep

Manage care systems/medical systems

Coordination of members needs/providing assistance to member

Knowledge of medical terminology

Knowledge of medical claims system

Ability to read contracts

Ability to pull Benefits for providers/ Members

Ability to pull providers in / out of network

Claims

Underwriting

Program building and support

SMALL BUSINESS ADMINISTRATION NOV2017-May 2018 Loan Officer

Professionally evaluate credit worthiness by processing loan applications and documentation within specified limits, while also interview applicants to determine financial eligibility and feasibility of granting loans

Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas

Determine all applicable ratios and metrics and set up debt payment plans

Communicate with clients either to request or to provide information

Justify decisions (approvals/rejections) and report on them

Complete loan contracts and counsel clients on policies and restrictions

Update job knowledge on types of loans and other financial services

DITECH HOME LOANS APR 2016- NOV 2017 Loss Mitigation Underwriter/ Foreclosure Specialist 3

Efficiently maintained files from beginning to end of mod review, while also create structured production reports to track proficiency

Successfully worked closely with SPOCS and quality assurance team to ensure correct income documents are received within expected target dates.

Underwrite files using collected income document

Ensured decision information is provided to the borrowers and monitor trial payments.

Update deed info before sending permanent mod docs to borrowers.

PRESBYTERIAN NIGHT SHELTER

VETERIAN CASE MANAGER: JUL 2014- APR 2016

Professionally performed supervision and monitoring of 27-30 clients

Conducted intake and exit assessments, triage, referral, case management and crisis intervention

Reviewed and administered monthly service plans and goals

Knowledge of the following VA guidelines.

Provide ongoing services and supports in the community to homeless/formerly homeless veterans enrolled in the HUD

coordinate the provision of services for Housing, Employment & Training, and Health

Bank of America

Team Lead –Foreclosure- Bankruptcy Nov 2009- Oct 2013

Performed initial appraisal of potential borrowers by thoroughly examining their applications, while also assess the credit standings of applicants through background research

Interviewed applicants to evaluate their eligibility for loan or mortgage

Conclude on all applicable financial and non-financial criteria and develop loan repayment plans

Finalized loan contracts and keep clients informed in rules and obligations

Remain up to speed regarding lending and other financial services

Identified customer needs, explore all options and suggest different types of loans

Cultivate trustworthy referral networks, suggest alternate channels and cross-sell products and services

AML

EDUCATION & LICENSE

JOHN HIRSHI HIGH SCHOOL

HS Diploma

Western Governors COLLEGE

LICENSE

Texas All-Lines Insurance Adjusters License

ADDITIONAL CREDENTIALS

Technical Skills

Microsoft Office, Profit Maker; Technical documentation and reporting, Customer Service and Sales Skills, Team Work-Oriented, Constant attention to detail, Good Organization skills, Team player, Strong analytical skills, Strong verbal communication, Excellent problem-solving abilities, Brand development, Strong project management Skills

References: Available Upon Request

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