Medical Assistant Customer Service
Resume:
Gilbert J Ortiz
Seeking a career opportunity that will utilize my skills and
experience with computer management and excellent
customer service experience.
WORK EXPERIENCE
Medical Assistant -IKP Family Medicine -
Spring, Texas Aug 01, 2017 - Oct 23, 2018
Locate in-network providers and submit referrals to specialists, follow up calls,lab calls, scan files, navigate through online charting system (EM-D'S), schedule/room patients, maintain lobby cleanliness, perform great customer service skills, take patient vitals, prepare rooms for appropriate exam, blood draws, administer
immunizations, perform ear washes, EKG's, suture
removal, assist providers w/ exams.
Lead Medical Assistant - Express Family Clinic
- Montgomery, Texas
Jan 05, 2015 - Jul 31, 2017
follow up calls,lab calls, scan files, navigate through online charting system (EM-D'S), schedule/room patients,
maintain lobby cleanliness, perform great customer service skills, take patient vitals, prepare rooms for appropriate exam, blood draws, administer immunizations, perform ear washes, EKG's, suture removal, assist providers w/ exams. Shift Leader - Cold Stone Creamery - El Paso,
Texas June 12, 2010 - November 01, 2014
Prepare desired ice cream directly in front of customer open/close duties, supervise/train crew members,
stock/take inventory of all supplies.
Shipt Shopper - Shipt Deliveries - Houston,
Texas Feb 01, 2019 - Present
Uber Driver - Uber Eats - Houston, Texas
11/2018 - Present
EDUCATION
J.M Hanks High School, El Paso, Texas
August 2004 - June 2008
Basic - Core - Elective classes - Completed
Southwest University, El Paso, Texas - Licenced
April 2009 - August 2010
SKILLS
CPR certified
Medical assistant course - Completed
EMR knowledge - EMD’s.
Phlebotomy
Customer service experience - 15+ years
COMPUTER KNOWLEDGE
Typing Speed: 45 Words Per Minute
E-mail Software: (Outlook,
Gmail, Yahoo, etc)
Internet Browser:
(Chrome, Internet Explorer,
Firefox, etc)
Peripheral Devices:
(Scanners, Printers, Fax, etc)
Presentation Software
(PowerPoint)
Spreadsheet Software
(Calc, Excel, etc)
Word Processing Software (Word, WordPerfect, etc)
LANGUAGE SKILLS
English - Excellent (Read,
Write, Speak)
Spanish - Fair (Read, Write)
5611 De Lange Ln
Houston, Texas 77092
Contact this candidate