Twina Adams-Mincks
*****.*****@******.*** Gonzales, LA 70737
SUMMARY
Successful coordinator of community service resources to meet needs and expected demands of vulnerable local populations. Proficient in organizing program referrals, providing direct support and coordinating outreach. Talents include organizational, analysis skills,and building relationships and partnerships to further goals.
SKILLS
Balance accounts
Dispatching
ESRI
ArcView
Filing
Financial
GPS
Letters
MS-Excel
MS-Word
Office Manager
Phone system
Research
Secretarial
Spreadsheets
Legal compliance
Recordkeeping
Document management
Resource coordination
EXPERIENCE
Municipal Addressing Coordinator, Parish Of Ascension, January 2008-October 2014 Gonzales, LA
Using data compilation to research, assign & reassign municipal addresses for new subdivisions; rectify conflicts between existing addresses and GPS/911 Grid correct addresses; assign new street numbers for homeowners not living in a subdivision; and make adjustments in 911 dispatching software maps. This requires the use of ESRI ArcView Geospatial Software, land surveys, subdivision plats, zip code, ESN, and Boundary maps.
This also includes doing special projects to update Sheriff's department's records to correct discrepancies.
Maintained up-to-date and accurate program files and records. Improved operations by assisting with various entry-level tasks, saving valuable time for busy staff. Produced and updated organizational records and reports, including organizing budgets and documentation.
Prepared folders for new cases to be entered and organized closed files. Permit Clerk/Secretary, Parish of Ascension, May 1999-January 2008 Gonzales, LA
Issued Building, Plumbing, Mechanical & Occupancy permits; Issued all contractor licenses & mobile home park licenses; Transmitted permits to utility companies & helped resolve problems; Scheduled roadside appointments and permits and collected payment Issued culvert permits and scheduled inspection.
Secretarial duties for Residential Board of Contractors; Received & tracked approvals from Board of Health for sewer systems; and served as Assistant Office Manager
Researched information in municipal archives to maintain vital records and accounts. Issued written notification of official activities or meetings to public. Handled payment collection for new or renewed licenses, issued receipts and updated accounts. Recognized by management for providing exceptional customer service. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Exceeded customer satisfaction by finding creative solutions to problems. Secretarial Assistant, Turner Industries Group LLC, January 1999-January 2001 Gonzales, LA
MS-Excel spreadsheets to balance bank accounts; tracked deposits Invoiced amounts,; aged accounts; made copies of all banking relating documents; Typed memorandums; and organized filing system.
Applications using MS-Word.
Set travel arrangements and gathered documents for management and executive staff meetings and trips.
Supervised set up of conference rooms for corporate meetings and other events. Improved office efficiency, managing client correspondence, record tracking and data communications.
EDUCATION AND TRAINING
Business & Accounting, East Ascension High School, 1998 Certificate
PC Specialist, Advantage Learning Center, Baton Rouge, LA January 1999 Attended and completed PC Specialist Program 1998-1999 PERSONAL INFORMATION
Communica on I have applied my use of communication skills during times of Natural disaster for The Parish of Ascension Homeland Security. I have worked many hours during Hurricanes, Flooding Incidents, and a Plant Explosion where my role was communicating directly with Hospitals and Retirement Homes, then reporting counts and daily occurrences to the Planner of Intelligence during a certain timeframe. Leadership I held a two year Leadership Title with my personal recruitment of 50 representatives, while maintaining President's club status with sales of $10,000 or higher. My sales awarded me a free trip to Las Vegas with all expenses paid by Avon Inc.
ACCOMPLISHMENTS
Awarded Presidents Club for two years with 10,000 + in sales Awarded Leadership with fifty recruits of sales representatives My accomplishments and Hard work awarded an all paid inclusive Las vegas trip and two presidents trophy's