TYESHA HALL

Bilingual Insurance Adjuster

Mobile, AL 36608

adu6od@r.postjobfree.com

+1-251-***-****.

I am a desk adjuster seeking a position within a well-established organization where opportunity for growth is present and my current skills could be optimized to specifically serve the needs of the employer/carrier.

Authorized to work in the US for any employer

WORK EXPERIENCE

Desk Adjuster

ADJUSTER ROUTE, MOBILE ALABAMA, 2020

Contact Insureds

Triage FNOL details

Review policy for coverage determination

Review FA report

Communicate with all claim participants including but not limited to represented claims Follow up with Insured

Order 3rd party services as needed

Issue payments and ensure financials reflect correctly Review and write any supplement documentation

Issue applicable payment or denial letter

FNOL/ Bilingual Claims Processor

Pilot - Mobile, AL

September 2019 to September 2021

• Answer phones warmly and professionally in a timely manner

• Take FNOL details to begin claims process

• Communicate clearly and effectively with Insureds, Public Adjusters, Attorneys and Contractors • Follow policy closely to ensure a secure and accurate claim reporting process

• Assist or transfer to proper department as deemed appropriate

• Watch for discrepancies in Insured information or policy status

• File review

• Assist flood dept. w/ disclosures

Mortgage Loan Officer Assistant

Homeside Financial

February 2018 to August 2019

• Assist Loan Officers with daily operations such as collection of documentation, inputting their files using company software, send out welcome emails and docs to new clients or as pertains throughout the process, etc

• handle hourly staff’s payroll

• accounts payable/receivable

• stay up to date with industry related laws and regulation

• follow up with clients on behalf of the loan officer for items necessary to move the process along (income documentation, ID'S, credit reference letters, returns, etc)

• operate a multi-line telephone and forward calls to proper extensions or take messages as needed • print, scan, copy and fax

• handle all Spanish speaking customers that walk in or apply for a home loan EDUCATION

Faulkner university 2019-2021

SKILLS

• Sales (12 years)

• Outlook (4+ years)

• Data Entry (4+ years)

• Excel (4+ years)

• Marketing (4+ years)

• Business Development (2 years)

• Real Estate knowledge (5 years)

• Credit Analysis (5 years)

• Income review/ Asset analysis (5 years)

• Bilingual -Spanish (4+ years)

• Quickbooks

• Administrative Assistant

• Receptionist

• Accounts Payable

• Word

• Microsoft Excel

• Microsoft Office

• MS Office

• Billing

• Scheduling

• Filing

Certifications and Licenses

CNA

Adjuster License - All lines TX.

Adjuster License -FL

Contact this candidate