Post Job Free

Resume

Sign in

Customer Service Procurement Manager

Location:
London, ON, Canada
Salary:
80000
Posted:
February 06, 2023

Contact this candidate

Resume:

Linkedin:

www.linkedin.com/in/

happy-hazra-

***b58180

adu6mr@r.postjobfree.com

+1-226-***-****

London, ON N5Y1Y4, Canada

Skills:

• Flexibility

• Multi-tasking

• Leadership

• Communication & teamwork

• Ability to work under pressure

• Ability to adapt to changing

environments

• Customer Service

• Reliable & Trustworthy

• Organizational Skills

Education:

Graduate Certificate

Major in Supply Chain

Management - Logistics

From January 2023 to Expect

in December 2023

Fanshawe College

London, ON

Master of Business Administration

Major in Finance & Banking (2017)

National University

Gazipur, Bangladesh

CGPA 3.94/4.00

Bachelor of Business

Administration

Major in Finance & Banking (2013-

2016)

National University

Gazipur, Bangladesh

CGPA 3.73/4.00

High School Certificate: Business

Studies (2010-2011)

Rajuk Uttara Model College

Dhaka, Bangladesh

GPA 5.00/5.00

Secondary School Certificate:

Business Studies (2000-2009)

Uttara High School

Dhaka, Bangladesh

GPA 5.00/5.00

Happy Hazra

Summary:

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with a solid understanding of scheduling actions, adjusting routes, and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Motivated and resourceful Specialist with nearly 5 years of expertise in Supply Chain Management, Finance & Accounts sector. Meticulous team player focused on developing and implementing process controls and quality improvement initiatives that reduce costs and increase company revenue. Experience:

World Vision Bangladesh - Supply Chain Management Administrator National Office, Dhaka, Bangladesh

07/2021 - 12/2022

• Understand the department`s business requirements and apply them in the day-to-day work.

• Facilitated annual procurement planning sessions with key stakeholders.

• Consolidated and report on the Procurement Plans, review and update Item Catalog prior to the planning process activity also prepared weekly/monthly procurement status reports in order to update the customers and other stakeholders.

• Advised and familiarized Operations with the use of the Item Catalog.

• Advised on Market Assessment and Supplier Pre-Qualification process per the direction of Coordinators and Advisors. Sending bid invitations, follow-up of bids, assist coordinating pre- bid meetings.

• Maintained all supporting documents relating to the Sourcing Events based on document management Supervise the Sourcing events Zonal office and NO and Assistance work relating to sourcing.

• Accurately completed the master data management form (contract/supplier/ item register).

• Managed record keeping for all contract-related correspondence and documentation (Master Data Management) and communicated contract-related information to all stakeholders to ensure optimum usage of contracts.

• Plot the RFQ/RFP & advised on the RFP/RFQ process for spot buys as required.

• Analyzed and checked data for accuracy and produced the required reporting output per the Policies / Procedures & Guidelines set by WV.

• Consolidated all findings and convert them into useful formats as provided by SCM/Procurement Manager/Advisor.

World Vision Bangladesh - Finance Officer

Field Office, Khulna, Bangladesh

10/2020 - 06/2021

• Ensured compliance with WV finance and administrative policies, SCM, standards, procedures, and government VAT & Tax requirements.

• Established effective internal control in financial management. Facilitate the Urban program team in integrated financial planning, budgeting, and monitoring in accordance with LEAP3 guidelines.

• Ensured standard record keeping and prepare & submit reports to stakeholders on time.

• Maintained high confidentiality of documents and information and take adequate measures for the safety and security of documents, information, and other resources.

• Administration management & and provide the necessary support for smooth operation: oversee general Office Administration office Management, Fleet Management & Security Management (facility) & Asset Management. Ensure that administrative policies and procedures are properly implemented.

• Facilitated financial sessions both for the finance and non-finance staff for their understanding.

• Ensured full implementation of agreed-upon integrated internal audit recommendations. World Vision Bangladesh - Accounts Officer

Field Office, Khulna, Bangladesh

10/2018 - 09/2020

• Assist in maintaining effective internal control in financial management.

• Ensured standard record keeping and processed payments also Maintain financial documents and ensure the safety and security of documents, information, and other resources. Training:

Title: White Belt

Topic: Finance & Admin

Institute: WV E campus (Online)

Title: Core Humanitarian

Standard

Topic: Standard of

humanitarian

Institute: Humanitarian

Leadership Academy (Online)

Title: Information Security &

Data Protection Awareness

Topic: Information security &

Data protection

Institute: WV E campus (Online)

Title: WV Finance Manual

Topic: Finance & Admin

Institute: World Vision

Bangladesh (Online)

Title: Leadership Training

Program

Topic: Leadership

Institute: Christian Service

Society, Bangladesh (In

Person)

Languages:

English:

Full Professional

Bengali:

Native

• Maintained store ledger & also did physical verification on regular basis to support the project team for smooth operation.

• Provide monthly financial analysis to the management on project performance also prepare regular financial reports and work with the project manager for timely submission of reports to donors and the Government.

• Monitor sub-grantee spending trends, budgetary controlling, policy compliance, and timely reporting.

• Efficient resource allocation and ensure a good financial result in plan and forecast.

• Prepare project budget in accordance with Grants and N.O guidelines and submitted it within the deadline.

• Compile a detailed budget spreadsheet with a separate financial supplement in line with a budget guideline.

• Ensure approved budget is uploaded into the system, Cash flow management, and coordination to ensure timely disbursements to both internal and external customers and partners.

• Monitoring day-to-day financial transactions, analysis, and providing necessary information for Management decision-making & ensure a 100% spending rate. World Vision Bangladesh - YTDP Intern

Field Office, Khulna, Bangladesh

04/2018 - 09/2018

• Collaborated with and maintained positive rapport with stakeholders, building strong relationships.

• Organized meetings to provide project updates.

• Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

• Supported various program activities, assisting with administrative tasks.

• Maintained positive working relationships with fellow staff and management.

• Analyzed key performance indicators to identify effective strategies.

• Implemented strategies to take advantage of new opportunities.

• Assisted with event planning, support, and execution of virtual and in-person engagements. One Bank Limited – Intern

Khulna, Bangladesh

10/2017 - 01/2018

• Built positive relationships with realtors to produce client referrals.

• Met or exceeded sales goals by promoting bank products and services in customer interactions.

• Assisted customers by answering banking questions and recommending solutions.

• Modified, opened, and closed customer accounts.

• Managed escalations with polite service, knowledgeable support, and unsurpassed professionalism to satisfy needs and protect the bank’s reputation.

• Tracked payments, account updates, and customer interactions. VSO - ICS Volunteer

Khulna, Bangladesh

05/2017 - 08/2017

• Followed directions from supervisors and completed tasks within the appropriate timeframe.

• Engaged with stakeholders and community members and answered questions regarding volunteer programs.

• Helped organize and implement programs and projects to aid the community and individuals.

• Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.

• Offered support and assistance to community members.

• Cultivated relationships and maintained regular communication with nonprofit agencies, schools and social service agencies to solicit community needs.



Contact this candidate