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Customer Service Shift Manager

Location:
Queens, NY
Posted:
February 06, 2023

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Resume:

TS

Tasheca Stanley

Professional Summary

Talented, enthusiastic, hardworking individual with the desire to learn and improve her current socio-economic status with hard work and dedication.

Work History

Waitress

July 2021 - Present Sandals Hotel Ocho Rios, Jamaica

Provide excellent wait service; Greet and escort customers

Inform customers about the day’s specials and signature dish/drinks

Take customer orders ad delivering food and beverages

Offer menu recommendations when needed

Answer questions and share additional information with patrons

Serve food and drinks

Arrange table setting and maintain a tidy dining area

Remove soiled dishes, linen and glassware to kitchen for cleaning

Deliver checks and collect bill payments

Domino’s Pizza

01/2003 - Present Cashier/Shift Manager Ocho Rios, Jamaica

Greet customers and take customer orders

Process transactions

Keep front counter clean and well stocked

Up-sell in store promotions, when applicable

Resolve customer complaints, suggestions and inquiries

Monitor orders and deliver promptly to waiting customer

Process orders through the Pulse system to ensure their preparation

Sweep and mop as well as clean windows and front doors

Clean windows on front doors and sanitize regularly

Help cook food and work in kitchen when necessary

Moon Place Resort

2018 - 2019 Room Service Ocho Rios, Jamaica

Greet customers via telephone

Provide prompt, efficient customer service

Take orders and ensure that it gets to the kitchen

Deliver orders to room when necessary

Prepare and present guest checks

Resolve issues when necessary

adu6m2@r.postjobfree.com

876-***-****

229 Guava Glade Mansfield Ocho Rios, St. Ann Jamaica, W. I

Skill

Ability to Learn Quickly

Teamwork and collaboration

Customer service focused

Punctuality

Positive Attitude

Self-motivated

Adaptability

Physically Fit

Honesty

Detail oriented

Education

Ocho Rios College: 2017 – 2018

Adams Catering: 2016 – 2017

Edwin Allen High School: 2009 – 2015

References

Will be furnished upon request

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