Breakfast Attendant Service Representative

Tracey Anne Kimball adu6kk@r.postjobfree.com

I am hardworking, self motivated and enjoy working in hospitality because it allows me to treat guests the way that I would expect to be treated. I enjoy training others in the same way and teach by example.

Experience

Sep 2020-Seasonal Central Reservationist Christy Sports Breckenridge, CO Answering customer questions regarding ski and snowboard equipment rentals, make reservations assist retail locations as needed

Aug 2019 - Jun2020 Guest Services Agent/Auditor Best Western Plus New Orleans, LA Assisting in guest check ins, check outs, concierge, booking tours, reservations, nightly reports; Also, assisted as Breakfast Attendant - preparing and setting up breakfast buffet daily and Bartender at hotel bar

May 2019-Jul 2019 Customer Service Representative Columbia, SC

Answering inbound calls for Bank Of America Auto Loan Department and assisting current account owners with inquiries and payments.

Mar 2019 -Apr 2019 Guest Services Agent Embassy Suites New Orleans, LA Assisting with all front desk duties from checking in, checking out, overnight auditor Completed Hilton University training requirements for full service hotel

Nov 2018-Feb 2019 Breakfast Attendant, Hampton By Hilton Louisville, CO Set up, prepare and serve daily breakfast buffet, break down and clean breakfast area daily, ordering and stocking food for the hotel. Insuring that the highest standards of cleanliness have been maintained.

Mar 2017-Nov 2018 Guest Services, Courtyard By Marriott, Longmont, CO Greet incoming guests and assist them with all aspects of their stay from check in, directions, dining, transportation. Block rooms and room upgrades for Elite Members – also on call for other local Marriott- affiliates needing coverage as necessary.

Jul 2016 – Mar 2017 Guest Services, Best Western, Boulder Co Assist guests during stay, coordinate with housekeeping department daily, assist with room inspections, assist with reservations, room blocking and special requests, assist Sales department with event set up as necessary.

Nov 2015 – Jun 2016 Merchant Assistance, Total Merchant Services, Woodland Hills, CA Assist Merchants with credit card processes, downloads and updates to their equipment.

Mar 2014 – Nov 2015 Guest Services/Evening Coordinator, Moment Hotel, Los Angeles, CA Assist guests during stay, coordinate with housekeeping department daily, assist with rooftop bar, assist with reservations, room blocking and special requests, assist room service and transportation as necessary.

Nov 2013 – mar 2014 Guest Services/Auditor, Sirtaj Hotel, Beverly Hills, CA Assist guests during stay, coordinate with housekeeping department daily, assist with audit, assist with reservations, room blocking and special requests, assist with OTA bookings and room assignments and transportation as necessary

Education June 2001, St. Joseph’s College, N. Windham, ME 3 year recipient of The Distinguished Communication Scholarship Award; 3.86 GPA Major: Liberal ARTS Dual Minor: Psychology/Philosophy

Skills Able to work well under pressure Excellent

multi tasker Friendly Reliable Intuitive

Extracurricular Activities Enjoys singing and songwriting. She enjoys performing live for elderly, terminally ill and deployed military and believes that her gift of music can give hope and happiness to otherwise bad or sad incidents. She and her partner have toured internationally together with other YouTube performers since 2017 raising money for awareness of cancer and homelessness.

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