Afenkhena David

***** ******* ***** ******,

Manor TX, 78653.

Email: adu6iy@r.postjobfree.com

Ph:512-***-****. Ph:512-***-****

Objective

To contribute to your organization as an auto part sale person Warehouse supervisor/Production supervisor Professional and utilizing my expertise in a staff training and development, shipping and receiving, Management inventory control, maintenance, customer relations, and business operations.

Profile

Bfs/bmc: Assistant Manager 11/2020 to 10/2022

Proven professional, adept at prioritizing and completing multiple assignments within strict budgetary/time restrictions and customer/technical specifications.

Earn corporate recognition for analyzing and improving warehousing and inventory management systems to exceed all productivity and service quality objectives.

Designated troubleshooter and conflict negotiator, chosen to identify and resolve diverse order/client concerns while building a loyal client base in a competitive marketplace.

Completed manager daily work sheet

Delegated daily tasks to employees to achieve gaily goals

Obtained product knowledge for customer support

Retrieved items for customer from back room and assure the product is the correct for the vehicle's issue

Built a rapport with customers while providing great customer service

Ran diagnostics on vehicle for customers with OBD II connectors

Acting Commercial Manager - set-up new accounts, implemented daily truck safety practices

Maintained CSI {CUSTOMER SATISFACTION INDEX} requirements

Organize an efficient warehouse environment

Supervised shipping and receiving efforts to ensure timely processing

Assist in the collection of past-due accounts

Serve as liaison with factory representatives

Supervised 3 counter people ; 2 drivers and 1 stock person

Made sure factory policy and procedure was applied

Delivering 100% customer satisfaction

Review operational records and reports for projected sales

Assist Store Manager with the P&L Report

Making sure employees work as a team and assisting one another

Creating an environment where employees can learn and excel their knowledge of automotive parts

Maximize profitability through the sales of parts, accessories, and other value added products

Resolving customer complaints regarding sales and service

Being able to multi-task while working in a fast paced environment

Second in command to deal with commercial accounts for billing and payments

Opening and closing the store

Responsible for business development including advertisement of inventory online and in auto magazines

Sales and vehicle preparation (pricing, detailing, etc)

Online vehicle search from auto auctions; extended research on each vehicle (book & market value, estimated repair costs)

Part ordering for damaged vehicles - researched auto parts market for best value

Partial purchasing experience from automobile auctions

Handled heavy phone sales

Accounts Receivable/Collections from weekly sales

Dispatched driver's for deliveries

Organized work schedule for employees

Posted stock orders and overstocked returns

Maintained Inventory

Provided and Improved quality customer service

Used computer daily to search parts, print reports & check /post stock order

Oversee the auto parts team, including but not limited to sales and customer service of auto parts

Responsible for writing up work orders for auto/part services

Basic installation and troubleshooting of Auto Parts

Operation of a forklift

Provide auto parts to service technicians

Invoicing repairs and parts

Inventory Control

Developed strong relationships with vendors; dealerships and auto part stores

Responsible for ordering, receiving, and stocking parts

Assist customers with auto parts answering any questions or concerns

Handle returns and cashier when needed

Acs/Tmhp: 05/2017 To 11/2020 Austin, TX.

Warehouse Night Supervisor

Duties are:

Train/develop/mentor/motivate a cohesive team, continually ensuring high service and product quality by monitoring “mis-picks” and productivity reports. Maximize order selection accuracy and shift productivity and work quality through hands-on coaching and performance evaluation.

Inspect facility for safety/security hazards, and resolve or report to the Safety Manager.

Analyze/recommend to management operational improvements to reduce costs. Work with Operations Management Team to identify and eliminate sources of inventory shrinkage.

Prepare credit slips, accident reports, computer invoices, shift inspection reports, absence reports, repair orders and equipment replacement requisitions.

N H I C Austin, Tx. 2008-2017

Assistant Supervisor

Duties are:

Enhanced overall productivity and work quality, operated forklift, worked closely with an integrated team, and maintained a warehouse. Supervised, trained and mentored an 80-member staff. Maintained detailed documentation and an outstanding safety record.

Earned corporate commendation for exceeding all performance expectations.

Supported 50 trucks daily, managed shipping/receiving for a 500,000 square foot warehouse, and established a reputation for outstanding customer service.

O’Reilly Distribution, Houston, TX 2004-2008

Assistant Supervisor

Oversaw loading and unloading, staged and set up merchandise, and pulling merchandise for packing or customer pick-up, and customer service management.

Provided complete product setup, warehouse planning, and shipping/receiving.

O'Rilly Production Center, Houston TX. 2000-2004

Assistant Production supervisor

Duties are:

Organized the money and services essential to producing goods

Created production schedule with the help of production reports.

Handled problems related to production by giving corrective action for quality problems.

Submitted production report to management on daily basis.

Handled the task of maintenance by repairing production equipment in given budget.

Checked out time cards and fill out production reports.

Predicted troubles and delays for production schedules.

Checked out final product is as per the ISO standard or not.

Motivated and trained employee on repair and maintenance.

Supervised and synchronized the production subdivisions to produce a quality product at the lowest possible cost.

Educational Qualifications

A.S. Degree in Automotive Technology

Texas State Technical College 1996 To 1998

High School Diploma Grad 1989

Baptist Acedemy

References

on request

Available

Working on my Certified Safety Professional (CSP)

Contact this candidate