Office Services Facilities Manager

GORDON E. SOMERS JR

*********@*****.*** 703-***-**** Alexandria, VA 22314

PROFESSIONAL SUMMARY

Organized and efficient Office Manager for corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation that increases productivity reduces labor and maintains business integrity and quality of service.

SKILLS

Policy and procedure modification

Documentation and control

Clear oral/written communication

Scheduling

Office administration

Mail handling

Administrative support

Expense reporting

Office management

Technical Support

Clerical support

WORK HISTORY

Office -Facilities Manager Bipartisan Policy Center - Washington, DC 05/2011 - 09/2021

Managed and oversee all building and office facilities related issues:

Inspected and maintained separate HVAC units.

Maintained accurate logs of inspections and repairs.

Troubleshoot matters prior to deciding to call for outside service.

Managed and processed invoices for office equipment, such as copiers, printers and fax machines.

Created annual and monthly budget reports for the Director of Administration.

Serve as lead contact for all vendors, obtaining competitive pricing and corporate discounts.

Reviewed accuracy of all vendor invoices.

Lead contact and coordination with building services.

Place service request to building engineers for office related issues.

Work with building engineers on office moves and construction projects.

Basic HVAC needs and light replacements throughout office.

Keep all COI copies on file for us and our vendors with Piedmont Properties.

Work with designers and architects to access necessary facilities information for construction purposes.

Lead coordination of office safety and security plans.

Serve as official safety warden.

Maintain BPC emergency evacuation manual with current safety practices.

Perform evacuation drills with other BPC safety wardens.

Oversaw safety of office facilities and ensures compliance with building regulations.

Manage office security systems on all entry and exit points.

Serve as lead contact with the BPC Events team on in-house events and meetings.

Ensure all in-house events and meetings - including preparing room setups, seating, tables, catering and breakdown of conference rooms.

Assist TV crews, press and other guests with any facility related needs.

Manage inventory of company supplies.

Inventory shipments for accurate count and congruence with packing and order slip.

Ensure supplies, including coffee, tea, soft drinks, snacks and service ware are refilled throughout the day.

Perform monthly PM maintenance on in-house AED defibrillator.

Manage employee Smart Benefits Program.

Assist with basic helpdesk requests, including installation of computers, printers and telephones.

Manage all employee business card requests, including placing orders for replacement business cards.

Turn in all deduction sheets to accounts payable to start the deduction from payroll.

Backup receptionist when needed.

Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.

Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.

Arranged corporate and office conferences for company employees and guests.

Sourced vendors for special project need and negotiated contracts.

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Established workflow processes monitored daily productivity and implemented modifications to improve overall performance of personnel.

Utilized client and staff feedback to maintain customer partnerships and increase revenue.

Developed standard operating procedures for all administrative employees.

Managed office operations while scheduling appointments for department managers.

Facilities Coordinator/Office Services Rosetta Stone Language Learning - Alexandria, VA 08/2009 - 03/2011

Assisted with agricultural and landscaping designs and plans.

Maintained lost and found and unclaimed property, disposing and donating items unclaimed for long periods.

Oversaw facility space leasing and kept peace among units.

Held classes to teach staff facility procedures.

Set and enforced departmental budgets, goals and deadlines.

Prepared reports and schedules with accuracy.

Reviewed and oversaw construction and renovation projects.

Developed and oversaw budgets for facilities and worked within cost restraints.

Maintained facility grounds, equipment and safety compliance.

Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.

Communicated with general managers and facility teams regarding upcoming repairs and projects.

Office Services Coordinator The Ritz, Hotel Company - Bethesda, MD 03/2008 - 08/2009

Processed and supervised incoming/outgoing mail and package services for the corporate office that manages 72 properties in 35 countries.

Created and maintained relationships with the corporate office vendors to ensure that all needs and services were fulfilled for each staff member and department needs.

Assisted with the maintenance and log orders of all electrical office supplies throughout the corporate office that included, but was not limited to, printers, scanners and copiers.

Assured that all employee break rooms, and kitchen areas were replenished and in working order for guests and staff members including changing C02 tanks and syrup for our Pepsi soft drink dispenser.

Assisted with all Audio Visual and set up needs for the corporate office which included, but was not limited to, global meetings, employee orientation, presentations to owners and brand partners.

Operated corporate office switchboard which is the main contact number for each property worldwide.

Offered lateral service as the corporate concierge assisting all visitors and guests at the corporate office.

Worked with JBG to keep corporate employees update on emergency information, hazardous conditions and any other crucial messaging that needed to be distributed to The Ritz-Carlton employees.

EDUCATION

T.C. Williams High School, Alexandria, VA 05/1988

High School Diploma

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