part time field based health care ambassador

Kim Perna

Green Bay, WI ***** 920-***-**** *******@*****.***

Summary

Committed and results-oriented individual that built the Green Bay Tennis Center in 2009 to promote, grow and share the love of tennis with the Greater Green Bay adult and junior community. I am now interested in pursuing a career that would be part time and in the healthcare environment. Skills

Administrative Management

Excellent Organizational Skills

Policy Development and Enforcement

Finance, Accounting and Budget Control

Team Leadership and Problem Resolution

Relationship Building/Strong People Skills

Customer Service Driven

Planning and Organizing

Extensive Computer Skills/QuickBooks

Strong Work Ethic

Capable to Manage Several High Level Tasks All

at Once

Social Media Marketing

Experience

BUSINESS OWNER 10/2009 - Current

Green Bay Tennis Center - DePere, WI

GENERAL MANAGER/OWNER 10/2009 - 01/2023

Green Bay Tennis Center, Inc - De Pere, WI

Managed day to day operations from front desk staff to Tennis Professionals. Completed all task associated with business office responsibilities. (payroll, accounts receivable, accounts payable, tax reports/payments, human resources) Created and maintained Green Bay Tennis Center website and other social media outlets. Published weekly newsletter to keep members/guests up to date with the clubs events. Used excellent verbal skills to engage members/guests in conversation and effectively determine their needs.

Formed and sustained relationships with outside businesses/companies. (local park departments, YMCA, St. Norbert College, Oneida Country Club)

Organized/Created all junior and adult tennis programs offered in addition to special events and tournaments.

Handled all member/guest complaints.

LOCAL LEAGUE COORDINATOR 01/2009 - Current

USTA - Green Bay, WI

Create and manage USTA Junior Team Tennis Leagues for the Greater Green Bay area and surrounding communities within an hour radius.

Recruit junior tennis players to become involved in the USTA Junior Team Tennis (JTT) Programs and other new programs being offered.

PRESIDENT 01/2009 - 12/2017

Brown County Tennis Association (CTA) - Green Bay, WI PRO SHOP BUYER/PART TIME TENNIS TEACHER 04/2005 - 08/2008 Green Bay Country Club - Green Bay, WI

Assisted Director of Tennis on court with junior and adult tennis classes, organized special tennis events for GBCC members/guests, and prepared written material for newsletters and program flyers. Managed the GBCC tennis pro shop that included buying, pricing and displaying all inventory, building POS for tennis lessons and programs, and completing activity reports for the GBCC General Manager.

ASSISTANT COACH DIVISION 1 WOMAN'S TENNIS PROGRAM 09/2000 - 05/2007 University of Wisconsin-Green Bay - Green Bay, WI

Managed all team travel which included making travel arrangements, scheduling matches, reserving accomodations when on the road, and assisting with driving. Coached student athletes during competitive matches. Ran team practices when the Head Coach was unavailable. PAYMENT SYSTEMS COORDINATOR 01/1988 - 05/1998

Employers Health Insurance Company - DePere, WI

Assisted with physician contracting when networks were being built for PPO and HMO products. Analyzed fee schedules and payment structures with the Actuarial Department. ASSISTANT DIRECTOR OF MEDICAL RECORD DEPARTMENT 09/1986 - 01/1988 St. Mary's Hospital - Green Bay, WI

Managed the department employees that were responsible for the day-to-day tasks of medical coding, medical transcription, release of information, and record review. DIRECTOR OF MEDICAL RECORD DEPARTMENT 08/1984 - 08/1986 Community Memorial Hospital - Oconto Falls, WI

Managed the department/staff while overseeing all responsibilities associated with the day-to-day tasks required.

Worked very closely with the hospital physicians to make sure all of their requirements for record completion were followed.

Education

The College of St. Scholastica - Duluth, MN Bachelor of Arts Health Information Administration, 05/1984

References

Available upon request

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