Latoya Bynum
Guest Service Representative, Extended Stay America - E M P LOY MENTHISTORY
Columbia, SC 29203
*********@*****.***
A POSITION IN HOSPITALITY SERVICES.
Authorized to work in the US for any employer
Work Experience
Truck Driver
Coleman Worldwide Moving - Columbia, SC
September 2020 to Present
Drive box trucks and pack military and civilian families household goods and prepare their items for transport.
Wal-Mart Cashier
Walmart - Columbia, SC
March 2020 to Present
• Cashing out customers
• Keeping work area free of dirt and debris
• Assisting with customer needs
Guest Service Representative, Extended Stay America Extended Stay America Hotels - Columbia, SC
May 2007 to February 2020
Columbia, SC
- Checked guest in by reservations after 11:00 pm .
- Served as night laundry attendant folded, and stocked carts, shelves, and closets and made sure everything
was back up to par levels for the following day.
- Set-up the breakfast bar in the morning.
Medical Assistant
Dr. Carl I Mitchell - Columbia, SC
August 2010 to July 2012
1. I took patients vitals.
2. Documented their charts, discussed their chief complaints, etc. and record the patients info in their med charts.
3. I assisted the physician by running EKG testing, Hemoglobin Alc, performed pulmonary function testing, and I have processed other types of lab testing.
4. I've given vaccines etc.
Custodian
Kneeces Carolina Cleaning Services - Columbia, SC
April 2003 to May 2012
1. Worked cleaning state office buildings and grounds 2. Provided other general labor in some landscaping. Cook/Megabar Cook
Fire Mountain - Columbia, SC
December 2005 to October 2006
Responsibilities
1. I was responsible for preparing/cooking food for the Hot Bars/food warmers . 2. I prepped food for the next days meal .
3. I stocked the hot/cold bars/warmers .
4. I was also responsible for cleaning my work area and breaking down bars/warmers . Skills Used
I demonstrated Excellent Customer Service Skills . Cashier/Customer Service
Sedexho - Columbia, SC
August 2001 to December 2002
1. Kept my work area clean.
2. I accepted cash, cash cards, and debit/credit cards for meals. 3. I was also responsible for counting my cash drawer and assisting customer needs. Education
Certificate in Medical Assistant
Southeastern Institute - Columbia, SC
2009 to 2010
High school diploma in General courses
Adult And Community Ed. Building
February 2008 to August 2009
Skills
• I have exellent customer service skills, I am able to muti task, Im people oriented, and im very good at solving customer concerns.
• Customer Service (10+ years)
• Food Service
• Crew Member
• Experience Administering Injections
• Patient Care
• Phlebotomy
• Vital Signs (2 years)
• Medical Office Experience (2 years)
• Laboratory Experience (2 years)
• Medical Records (2 years)
• Medical Scheduling
• Data Entry (7 years)
• Medical Terminology
Certifications and Licenses
Certified Clinical Medical Assistant (CCMA)
Nationally Registered Certified Medical Assistant (NRCMA) Assessments
Retail Customer Service — Proficient
February 2020
Comprehending and responding to retail customer needs. Full results: Proficient
First Aid — Proficient
February 2020
Treating common medical emergencies
Full results: Proficient
Front Desk Agent (Hotel) — Highly Proficient
June 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
February 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Cashier Skills — Highly Proficient
June 2020
Counting cash, processing transactions, following written procedures, and attending to details. Full results: Highly Proficient
Medical Receptionist Skills — Highly Proficient
July 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS PROFILE
- Excellent customer service skills .
- Thorough knowledge of Hospitality and customer care .
- Proven record of completing all task on schedule.
- Experienced in customer service.
- Good background in being prompt, courteous, and effective .