Educator and Academic Program Administrator
Resume:
Curriculum Vitae - Heenan
Thomas A. Heenan
Park Ridge, IL 60068
E-mail: adu6bc@r.postjobfree.com
Mobile: +1-323-***-****
PROFILE
Proven educational program developer and administrator
Skilled writer, editor, instructional designer, researcher and teacher
Widely-traveled business consultant and intercultural trainer
Experienced public speaker
EDUCATION
Adult Learning Certification -- Assoc. for Talent Development (ATD)
2020
Golf Management -- Professional Golfers Career College (PGCC), Temecula, CA
2005-2006
Post-Grad work in Linguistics and TESL -- University of Illinois at Urbana-Champaign (UIUC)
1993-1996
Master Trainer Certificate -- Summer Institute for Intercultural Communication, Portland, OR
1989-1990
MA, Japanese Arts & Tea Ceremony -- Dai Nihon Chado Gakkai, Tokyo, Japan
1979-1985
MA, Teaching English as a Second Language (TESL) -- UIUC
1976-1978
BA, English Literature -- UIUC
1971-1975
EMPLOYMENT
Saudi Aramco ITD -- Dhahran, Saudi Arabia
Quality Improvement Manager
2017-2022
Saudi Aramco ITD -- Yanbu Refinery, Saudi Arabia
Instructor & Learning Counselor
2010-2016
Nobel University -- Los Angeles, CA
Lead ESL Teacher
2008-2010
Keenan’s Roadhouse -- North Conway, NH
Owner and President
2000-2007
University of Arizona (UA) -- Tucson, AZ
ESL Instructor; Program Coordinator
1999-2000
Arthur Andersen, Perf. Consulting -- St. Charles, IL
Senior Trainer
1996-1998
Office of Instructional Resources -- UIUC
Specialist in Education
1993-1996
Division of English as an Intnl. Lang. -- UIUC
ESL Instructor & Testing Coordinator
1993-1996
Heenan Associates Training Consultants -- Chicago, IL
President
1989-1993
St Augustine College -- Chicago, IL
ESL & Speech Instructor
1991-1993
Loyola University -- Chicago, IL
ESL & Medical English Instructor
1991-1993
International Orientation Resources -- Northbrook, IL
Director of Language Training
1988-1989
Scott, Foresman & Co. (Pearson Education) -- Glenview, IL
ESL Editor
1986-1989
Athenee Francais -- Tokyo, Japan
Director of ESL Programs
1979-1985
Arya Mehr University -- Isfahan, Iran
ESL Lecturer & Research Associate
1977-1979
1
Non-Business Use
Curriculum Vitae - Heenan
ADMINISTRATIVE Experience
Quality Improvement Management at Saudi Aramco Industrial Training Department (ITD)
6,000 trainees; 800 instructors, 9 locations nationally
Teacher/Trainer Observation and Development System (TODS): design team; admin manager
ITD Professional Development programs: creator
ITD Course Survey systems and programs: creator and manager
ITD Training Center Quality Assessment programs (QILA): creator and manager
Training Operations Instructional Manuals review and revision: manager
ITD ACCET Re-Accreditation: manager
Team Leader for ITD COVID-19 guidelines and management protocol
Founded and directed cross-cultural consulting business in greater Chicago.
Directed Language Training Division of International Orientation Resources: supervised staff of 45.
Directed English Programs at Athenee Francais in Tokyo: 43 instructors; 1,600 students, 40 classes/term.
Created & Directed International Teaching Assistant (ITA) training program at UIUC; 580 participants
Directed Illinois state-mandated Spoken English Proficiency assessment program (SPEAK) at UIUC.
Supervised the work of 45 Teaching Assistants across 10 University of Illinois departments.
INSTRUCTIONAL DESIGN / CURRICULUM DEVELOPMENT Experience
Co-designer of Saudi Aramco ITD Blended and Distance Learning Strategies, 2022
Member of Saudi Aramco e-Learning Task Force, 2020
Designed & implemented Saudi Aramco Apprenticeship Program’s “Pre-Learning” Orientation, 2015 Founder and Chairman of Aramco Industrial Training Department’s Best Practices Committee, 2015 Charter Member of ITD OE’s Cross-Functional Review Committee Charter, 2017
Designed & taught the Saudi Aramco Business Writing and Business Presentation Skills courses, 2015
Designed and piloted Business English courses for international personnel at Andersen Worldwide, 1996
Wrote and directed "Language of Meetings" training video for Arthur Andersen, Inc., 1996
Designed immersion ESL program for CEO of Arthur Andersen, Japan, 1996
Designed International Teaching Assistant training program at University of Illinois, Champaign IL, 1993
Consultant to Educational Testing Service (ETS) on design of SPEAK and TSE tests, 1993
Created the English for Specific Purposes MA degree track at UIUC, 1992
Designed and supervised language, business communications and intercultural training programs for Abbott Labs, Baxter Worldwide, G.D. Searle, Daido Steel, and Noble Lowndes, 1990
Designed and implemented internship program at headquarters for G.D. Searle scientists from Japan, 1990
Designed and supervised six-level ESL curriculum for English fluency certification in Japan, 1984
RESEARCH Experience
“Effects of Farsi Syntax upon Relative Clause Formation in English,” M.A. Applied Linguistics thesis, University of Illinois, 1978
Co-author of research of “Recognition of Emotion in Speech,” 1986, Sage Publications
Conducted field research & testing for Educational Testing Service ETS (TSE and SPEAK tests) 1994
Attendance & performance correlation study in Saudi Aramco Apprenticeship program for T&D, 2014-15
“Impact of the use of Task-based Learning in Aramco Apprenticeship Academic courses,” 2015
“Impact of TODS (instructional observation system) on teacher development at Saudi Aramco 2016-19,” 2020
“Impact of Distance Learning on Educational Outcomes at SA Industrial Training Department,” 2021
Curriculum Vitae - Heenan
TEACHING Experience
•
University of Illinois:
Phonetics; Instructional Design; ESP; Discourse Analysis; Pedagogy
•
Arthur Anderson:
Distance-learning; Business Writing
•
Arya Mehr Univ.:
Scientific English; Research Writing
•
St. Augustine College:
Intermediate & Advanced Composition; Public Speaking
•Pima Community College: Intermediate & Advanced Composition; Public Speaking
•
Univ. of Arizona:
Advanced Composition; Public Speaking; Bridging Courses
•
Loyola University:
Reading; Composition; English Literature; Technical English
•
Loyola Medical College:
Medical English
•
Saudi Aramco:
Academic English; Business English; Public Speaking
SPECIAL SKILLS and AWARDS
Brandon Hall Excellence in Educational Program Design Award (Silver); 2022
International Federation of Training & Development Organizations (IFTDO) Global Human Resource Award; 2019
Warden of US Consulate in Jeddah, Saudi Arabia, 2013-2017
Speaker at Africa TESOL Conference, Rwanda, 2016
Professional Golfer’s Career College (PGCC) Valedictorian, 2008
Licensed JapaneseTea Ceremony Master, 1986
Certified Intercultural Trainer (through SIIC); 1989
Multilingual -- Japanese, Farsi, and Spanish
Excellent skills in MS Office, EXCEL, PowerPoint;
PUBLICATIONS
.
Heenan, Thomas A., The Art of Sound Healing, Tallulah Press, Chicago, (forthcoming 2023)
Heenan, Thomas A. and Philip Reeve, Impact of Distance Learning on Educational Outcomes at SA Industrial
oTraining Department, Saudi Aramco, 2021
Heenan, Thomas A. and Philip Reeve, Impact of TODS (instructional observation system) on Teacher
oDevelopment at Saudi Aramco 2016-2019, Saudi Aramco, 2020
Heenan, Thomas A., Impact of Task-based Learning in Aramco Apprenticeship Academic
oCourses, 2015
Heenan, Thomas A. and Kenneth S. Jerrick, eds., Teaching Graduate Students to Teach: Engaging the Disciplines -- Proceedings of the Fourth National Conference on the Training and Employment Graduate of Teaching Assistants, University of Illinois, Champaign, 1995.
Boye DeMente (Thomas A. Heenan, ed.), NTC’s Dictionary of Japan’s Cultural Code Words, National Textbook Company, Chicago, 1994.
Mary E. McSwain and Bonnie Morihara (Thomas A. Heenan, ed.), Living and Working in America (a 3-volume ESL video, audio and textbook series), Vancouver International Press, Vancouver WA, 1990.
Heenan, Thomas A. and Shozo Sato, The Art of Sumi-E, Kodansha International, Tokyo, 1984.
Heenan, Thomas A. (English translation series editor), Seito Shokun, Kodansha International, Tokyo, 1984.
Heenan, Thomas A. and K. Sanematsu, DJ Hotline English, Eigo o Tsukao, Tokyo, 1983.
Heenan, Thomas A., Kabuki MacBeth (adaptation of Shakespeare’s Macbeth for the Kabuki stage performed at Wisdom Bridge Theatre -- Chicago, and the Kennedy Center -- Washington, DC, ©1979.
Edited over 60 titles including Scott, Foresman's K-6 ESL program Hooray for English.
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