Administrative Manager Front Desk
Resume:
KY *****
adu69q@r.postjobfree.com
EDUCATION AND
TRAINING
Associate of Business
Administration
Business Management
Indiana Institute of Technology, Fort
Wayne, IN
January 2021
High School Diploma
Jefferson County High School,
Louisville, KY
June 1993
SUMMARY
Take-charge professional delivering administrative support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, database management, and vendor negotiations. Analytical problem-solver and persuasive communicator with talent for creative solutions. SKILLS
EXPERIENCE
BRANCH ADMINISTRATIVE MANAGER
160 Driving Academy Louisville, KY March 2022 - October 2022 ADMINISTRATIVE FINANCIAL ASSISTANT
Bastian Solutions Louisville, KY April 2019 - March 2022 ANGELA JOY MORGAN
• Proficient in Microsoft 365,
Office, and Teams
• Financial administration
• Cost and budget analysis
• document flow coordination
• Customer and vendor relations
• Account analysis expertise
• Excellent communication skills
• Excellent time management skills
• Dependable
• Multi-tasking ability
• Excellent work ethic
• Reliable
• Excels in team leadership
• Employee training
• Staff supervision
• Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
• Increased efficiency by optimizing daily operations.
• Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
• Established and built customer relationships through targeted outreach and initiatives.
• Assigned duties to employees and examined work for accuracy, neatness and timeliness.
• Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
• Conducted reviews and evaluations for cost-reduction opportunities.
• Kept office equipment functional and supplies well-stocked to promote AM
SENIOR BILLING AND ENROLLMENT /ACCOUNTS PAYABLE AND RECEIVABLE SPECIALIST
Humana Government Business Louisville, KY February 2004 - March 2019 efficient operations.
• Handled incoming calls and directed callers to appropriate department or employee.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Created spreadsheets in Microsoft Excel for record-keeping and reporting.
• Composed, edited and typed complex memos and reports with job-related software.
• Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
• Coordinated travel arrangements and completed expense reports for travel reimbursement.
• Sorted and distributed incoming faxes, letters and emails for office distribution.
• Coordinated catering services for various functions, including sales trainings and department meetings.
• Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
• Updated system to organize office documentation, maximizing efficiency and increasing productivity.
• Executed on-time, under-budget projects by solving complex issues for senior leadership.
• Conducted research, compiled and typed reports, researched information and provided excellent communication to disseminate information throughout organization.
• Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
• Provided beneficiary's (customers) with benefit information and guidance via telephone, mail and electronic inquiries.
• Processed enrollment, disenrollment's and change form request.
• Worked database driven reports directly from the application server.
• Preformed enrollment, eligibility and financial audits on beneficiary accounts.
• Used accounting software to enter and post accounts receivable documents.
• Implemented programs to create daily spreadsheets streamlining financial reporting.
• Posted customer payments by recording cash, checks and credit card transactions.
• Reconciled or entered report discrepancies found in financial records.
• Maintained daily communication with other departments to ensure efficient, accurate and timely responses to internal and external customer needs.
• Acting team lead
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