Darcy Gilmore

Ellwood City, PA *****

adu697@r.postjobfree.com

+1-724-***-****

Authorized to work in the US for any employer

Work Experience

Remote Customer Service Representative

InfoCision Management Corporation - New Castle, PA September 2015 to March 2022

Customer service,multi line phone,computer usage,billing,process payments CSR - Customer Service Representative

Family Dollar - Shenango, PA

June 2016 to February 2021

Loss prevention support/Customer service cashier/stock merchandise Nursing Assistant/supervisor

Katera's Kove Home Care Agency & Registry - Wampum, PA January 2010 to May 2017

Supervisor / scheduling/ Medication certification,charting,cooking,pass medicine,oversee staff,personal care & multi line phone system service experience

Customer Service

Jer-Vic inc - Beaver Falls, PA

January 1998 to April 2009

• Process orders, process online orders,pulling product for orders,packing orders,checking orders,shipping ups,FedEx, trucking orders,USPS stamps.com,multi line phone,quick books, recruiting Education

Diploma

Blackhawk High School

Skills

• Multi-Line Phone System (10+ years)

• Customer Service

• Call Center

• CSR

• Customer Care

• Customer Support

• 10 Key Calculator

• Administrative Experience (10+ years)

• Administrative Assistant (10+ years)

• Office Experience (10+ years)

• Communication skills (10+ years)

• Multi-line Phone Systems

• Accounts Receivable

• Phone Etiquette

• Order Picking

• Loss Prevention

• Microsoft Outlook

• Office Management

• Sales

• Typing

• Accounts Payable

• Bookkeeping

• Clerical Experience

• Data Entry

• Payroll

• Personal Assistant Experience

• Microsoft Excel

• Research

• Merchandising

• Microsoft Word

• Management

• Event Planning

• Accounting

• Computer Operation

• Employee Orientation

• Guest Services

• Medical Office Experience

• Human resources

• Property management

• Dispatching

• Computer skills

• Leadership

• Medical receptionist

• Microsoft Powerpoint

• Phone triage

• ADP

• Transcription

• Microsoft Office

• Training & development

• Front desk

• Google Docs

• Inventory control

• Windows

• Zendesk

• Mac OS

• Analysis skills

• Computer networking

• Help Desk

• Technical Support

• Computer literacy

• English

• Desktop Support

• Hotel experience

• Hospitality

• Documentation review

• Writing skills

• Organizational skills

• Time management

• Financial services

• SharePoint

• PCI

• Continuous improvement

• LAN

• Operating Systems

• Network Support

• WAN

• Troubleshooting

• Active Directory

• Recruiting (4 years)

• Software troubleshooting

Certifications and Licenses

AED Certification

CPR Certification

Contact this candidate