Service Representative Customer

Cheryl Phillips

adu5yo@r.postjobfree.com

To obtain a position as an active employee responsible and working with others as a team player to achieve upward mobility and growth for the company.

Work Experience

DRIVER

Skyblue Transportation

January 2015 to Present

Answering incoming calls.

Dispatch driver to proper address.

Pickup and assist customers as needed.

Medical Answering Service SUPERVISOR/CSR

MAS – Syracuse, NY

January 2010 to January 2015

Syracuse, NY

CUSTOMER SERVICE REPRESENTATIVE

National Grid – Syracuse, NY

January 2000 – January 2010

Supervised call takers helping with any questions or problems.

Helpline – helping the elderly or individuals with disabilities.

Set up appointments for individuals and call physicians for emergency appointments.

Team player helping others wherever I was needed.

Answer incoming calls from current customers assisting them with any questions or concerns.

Disconnecting & connecting service for customers.

Setup payment arrangements.

Helped with collections.

EDUCATION

High School Diploma

Corcoran High School – Syracuse, NY

1984 – 1988

SKILLS

Client Relation, Problem Solver, Training, Exceptional Communication Skills, MS Windows Proficient, Quick Learner, Strong Client Relations, Training Development Aptitude Multi – Line Phone Talent.

Contact this candidate