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Office Aide Customer Service

Location:
Queens, NY
Posted:
February 06, 2023

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Resume:

Corona, NY ***** 929-***-**** adu5x5@r.postjobfree.com

CONCEPCION ACEVEDO

Academy of Urban Planning, Brooklyn, NY

High School Diploma, Expected in 07/2022

EDUCATION

Friendly customer-focused cashier with attention to detail, good math skills, and ability to develop good customer relations, leading to customer loyalty and retention. Greet customers and collect payment using POS systems. Generate repeat business by determining customer needs and following-up

Motivated, exceptionally well-organized, and customer-focused Head Cashier skilled at overseeing and processing customer transactions. Train new employees on POS systems, scanning, and bagging operations. Excellent people person, able to de-escalate conflicts and resolve problems.

Hardworking retail professional with positive, upbeat nature and enthusiasm for improving guest experience. Energetic professional and multitasker with knack for engaging customers during transactions, quickly bagging merchandise, and help with special needs. Adaptable team player with flexible schedule and eagerness to meet demands of thriving retail business. PROFESSIONAL

SUMMARY

SKILLS Menu Memorization and

Presentation

● Cool Under Pressure

● Customer Service

● Bilingual

● Active listener

● POS System Operations

● Managing Cash Register

CASISHER/SERVER 05/2021 to 07/2021

Bagel Smith, Brooklyn, NY

WAITRESS 02/2019 to 02/2020

Jewish Party Events, Brooklyn, NY

WORK HISTORY

● Greeted all customers and provided prompt and friendly service

● Worked to place orders, manage bills

● Explained menu items and suggested appropriate options for food allergy concerns.

● Bussed and reset tables to keep dining room and work areas clean. Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

● Kept server areas clean and stocked to increase efficiency while working tables.

● Greeted the guests, discussed specials and took drink orders.

● Folded napkins and prepared silverware sets to provide adequate supply for host station. STUDENT OFFICE AIDE/STUDENT OFFICE AIDE/TEACHER'S AIDE 07/2019 to 08/2019 Summer Youth, Brooklyn, NY

● Completed clerical tasks such as filing, copying and distributing mail.

● Welcomed office visitors and alerted staff of arrival

● Executed record filing system to improve document organization and management. ANIMAL LOVER I take care of 4 beautiful cats at home. Spanish

Native or Bilingual

English

Native or Bilingual

LANGUAGES



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