AUDREY D. HOLT

440-***-****

adu5qx@r.postjobfree.com

*** ****** **. *******, **. 44074

OBJECTIVE

My goal is to secure a full-time position as a data entry specialist where my fast and accurate typing skills, together with solid data base management knowledge will contribute to the company’s success.

SKILLS

Scheduling

Billing / Coding

Medical Transcription

Multi-Phone line engagement

Health Claims

Medical Office Management

Strong Communication Skills

Proficient in Microsoft Office

Mitigate Client / employee Relations

Detail Oriented

Knowledge in Epic Software Applications

EXPERIENCE

2019 - 2022

New York Life Insurance / Customer Service Representative

Handing high-volume inbound calls from clients and agents

Process routine financial and non-financial request

Handle most requests independently

Assist team members as needed, including but not restricted to new hires

2008 - 2019

Mercy Allen Hospital / Unit Coordinator, Emergency Department

Answer multi-line phone system of emergency

Handling discharge of patients, confirming all necessary paperwork and instructions have been received and reviewed

Inputting of doctor’s orders into the computer system

Arrange pick up and/or transfer of patients via ambulance service

EDUCATION

2003

Ohio Business College - Associate Degree

2022

Lorain County JVS - Certificate in Medical Coding / Billing

References Upon Request

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