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Call Center Accounts Payable

Location:
Phoenix, AZ
Salary:
16,000
Posted:
February 05, 2023

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Resume:

Kathleen Kelley

**** * ******* ***

Phoenix, AZ *5024

Primary Phone: 480-***-****

EXPERIENCE

Position

Description

**/****-*/**** ******* Call, Scottsdale

CA Specialist

Caption calls for hearing impaired in call center environment, transitioned into work from home last year, using my own laptop and internet.

8/2018-12/2019 PV Trimmers, Paradise Valley

Office Manager

Answered phones, scheduled appointments and jobs, billed clients, and posted payments, maintained programs; SingleOps, ADP, QuickBooks and eProcessing network. Filing, mailing invoices and receipts. Discussed scheduling conflicts with clients.

07/2016-7/2018 Caption Call, Scottsdale

CA Specialist

Caption calls for hearing impaired in call center environment.

06/2010-09/2011 Starwood Hotels & Resorts Worldwide

AP Specialist

Approve invoices are processed properly for payment. Enter invoice information and match to PO. Verify StarSource Goods Receipts entries to make sure they follow the best practices of the department. Have processed check proposals and check runs. Entered new suppliers and updated current ones. Assist with 1099 mailings and corrections.

2010-Present Smoki’n Kelley’s BBQ

Manager, Book-keeper

Managing jobs, scheduling employees, contact for orders and billings

9/2009-06/2010 Temporary Assignments:

AP Clerk, DESI 4/10-6/10

Full service AP processor. Posting invoices into system, verified coding, ran check runs, printed and mailed weekly check runs. Processed year end keeping reports separate by fiscal year.

AP Manager, Apollo Group, Inc 1/10-3/10

Key invoices into Oracle in PO, Non-approved, and Pre-approved queues. Average process of 150 invoices per day into Oracle. In addition, review supplier set-ups, check requests, and re-scan requests via MarkView.

AP Lead, Universal Technical Institute 9/2009-12/09

Reviewed scanned invoices and forwarded for approval, verified GL account coding. Reviewed weekly checks. Entered ACH and wire payments. Worked with People Soft and Image Now. Processed check requests. Reconciled vendor statements. Worked with new campus to get permits, etc processed quickly. Maintained maintenance contract payments for equipment at campus’. Processed monthly accruals. Act as backup for: check printing, vendor set-up, and financial aid processes Input invoices and check requests into Financial System. Review and verify proper backup documentation such as purchase orders, proof of delivery forms, proper authorization and valid general ledger codes to ensure accuracy and reasonableness. Provide guidance to AP Processors. Research and reclassify account codes by creating journal entries. Research and reclassify account codes by creating journal entries. Prepare month end accruals. Assist in the annual 1099 process and audit requests.

6/2004-7/2009 Cox Communications Phoenix, AZ

Accounts Payable Specialist III (6/2004-7/2009)

Maintain process for department of suppliers from S-Z plus telephone and telephony invoices. This includes coding, entering into system, getting approvals, and processing for payment. Research of missing or misapplied payments to suppliers and various projects as assigned by the team lead. Maintain contact with suppliers to resolve payment issues. Maintain SharePoint website. Ensure policies, procedures and internal controls are adhered to for compliance with Sarbanes-Oxley. Full service payables, processed all expenses, T&E, mileage, P-Card purchases, capital expenditures, invoices and credits. Maintained G/L month end accruals, entries and adjustments. Processed Journal entry re-class of G/L during the month and at month end. Ran reporting for month end accruals.

Marketing Compensation Specialist (04/2009-7/2009)

Process, review and send checks to MDU and R1 properties of Revenue Share payments. Research problems and work with management companies, NBD and ICOMs for updates and issues. Reviewed and maintained all contracts between company and property in order to enter into database based upon penetration rates. Maintain access database with over 1400 cases. Quarterly audit of contracts to verify payouts are properly processed and update any changes or corrections.

6/2003 – 3/2004

Expose Kitchens and Baths

Scheduler

Schedule all aspects of a kitchen or bath remodel. Extensive telephone contact with all sub-contractors and clients to work out a schedule that is convenient to all.

Track work completed on a daily basis. Adjust on a daily basis all work affected by changes in the schedule.

1/2001 - 5/2003

Infiniti of Scottsdale

Accounts Payable

I was the accounts payable department for three car dealerships and one collision center. Maintained the payables database using ADP, and AS400. Some of the projects maintained were expense analysis and the vendor database along with the general ledger and redline expenses generated by the four locations. I tracked the intercompany purchases, sublet schedules, and researched missing invoices. I was in charge of ordering office supplies and equipment and maintained vendor contact for the dealership. Worked monthly budget and forecasting of expenses. Processed the annual 1099 process and audit requests.

11/2000 - 1/2001

Temporary Assignment:

Accounts Payable Lead

Position where I supervised daily process of 7 A/P clerks, along with departmental monthly processing of invoices in range of 35,000-40,000 invoices. Reviewed statements and aging reports. Daily vendor contact.

7/1999 - 8/2000

Deutsche Bank

Philadelphia, PA

Office Administrator

Processed Daily reports for Fund Administrators using Excel. Produced, printed and bound board books for mutual funds. Answered phones for Vice Presidents

Handled travel arrangements for Department of 16. Filed N-SARs and 17f2s with SEC for Funds/Portfolios. Maintained filing and storage of documents. Maintained supplies and repairs of equipment. Assisted with additional requests as necessary

2/1997 - 7/1999

ContiMortgage

Hatboro, PA

A/P Supervisor

SOFTWARE

Supervised 6 processors, Daily contact with attorney offices. Monitored and researched incoming attorney invoices and accounts. Provided month-end reports to Management. Monitored employee production and attendance

Oracle, PeopleSoft, SharePoint, Access, Word, Excel, PowerPoint, Outlook, Icoms, JDEdwards, AS400, Quick Books, Publisher, QuickBooks, Quicken, SingleOps

EDUCATION

Pending Accounting

Certificate

Accounting 101

1099/SEC

SCBI/SCC

PVCC

Merrill U.

US-AZ-Scottsdale

US-AZ-Paradise Valley

US-PA-Philadelphia

Certification

NSAR/Edgar filing for government documents filed with the SEC, included converting documents into ASCII language

6/1999

Temple University

US-PA-Hatboro

Certification

Microsoft Access database training

High School Graduate

COMMUNITY INVOLVEMENT

2003 – Present

2017 – Present

Ladies Oriental Shrine of NA

Daughters of the Nile

2002 - Present

Eastern Star

2009 – Present

Jobs Daughters International CAV, 40+ yr member

10/1995 - 2005

Boy Scouts of America Scout Master



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