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Security Guard, Customer Service, skills- Efficient with Microsoft Office

Location:
Moreno Valley, CA
Salary:
65,000
Posted:
February 05, 2023

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Resume:

Jaron Johnson

951-***-**** adu5kl@r.postjobfree.com

EXPERIENCE

Allied Universal Security

Security guard

May 2022 - Present

● Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities. Respond to incidents and critical situations in a calm, problem solving manner.

● Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site

● Lock up shipping dock doors, sign in & check in shipping trailers, & perform safety audits.

Viewpoint Financial, Redlands CA

Loan Officer Assistant

April 2022 - November 2022

● Checking loan details and requirements, preparing cost estimates for the borrowers, providing necessary information to parties, answering client’s doubts and queries, redirecting the issues to relevant departments, preparing letters of credit, preparing and distributing marketing materials, conveying complex loan details in simple terms to clients, managing the loan portfolio, making pre-qualification inquiry checks and calls to parties, reviewing the results and bringing it to the notice of the loan officer.

● Working with leads submitted by our referral partners, the Loan Officer Assistant/Loan Partner follows up on incomplete applications, requests documentation, and reviews the file to determine a pre-approval amount. This is measured through service level agreements (SLAs) and the number of pre-approvals.

● From Pre-qualification to Closing, the Loan Officer Assistant/Loan Partner manages the Loan Officer’s loan pipeline.

- Productive weekly status calls to LO

- Weekly pipeline meeting with Processor

- Assist Processor with conditions

Gapital Mortgage, Temecula CA

Loan Officer Assistant

February 2021 - March 2022

● Checking loan details and requirements, preparing cost estimates for the borrowers, providing necessary information to parties, answering client’s doubts and queries, redirecting the issues to relevant departments, preparing letters of credit, preparing and distributing marketing materials, conveying complex loan details in simple terms to clients, managing the loan portfolio, making pre-qualification inquiry checks and calls to parties, reviewing the results and bringing it to the notice of the loan officer.

● Working with leads submitted by our referral partners, the Loan Officer Assistant/Loan Partner follows up on incomplete applications, requests documentation, and reviews the file to determine a pre-approval amount. This is measured through service level agreements (SLAs) and the number of pre-approvals.

● From Pre-qualification to Closing, the Loan Officer Assistant/Loan Partner manages the Loan Officer’s loan pipeline.

- Productive weekly status calls to LO

- Weekly pipeline meeting with Processor

- Assist Processor with conditions

A-Check Global, Riverside CA

Verification specialist

November 2020 - February 2021

● Research, investigate and verify application records by phone, computer, email, online services, or fax for client companies according to their specifications. This includes but is not limited to • Job Records • School Records • Professional licenses • Professional and/or personal references • Review file for 100% accuracy • Review client policy for proper verification processing • Document information received by phone, computer, or fax according to company and client policies.

● Provide information in the appropriate file. • Contact applicants/clients/Client Relations in order to obtain missing information per client policy • Ensure that every file contains the appropriate authorization form • Ensure all company monies spent to verify utilizing third party services are recognized and recouped • Ensure each file is completed accurately and completely according to the timeframe required • Note each file, through completion, according to company policy • Gather contact information and verification processes/procedures from schools and employers and submit into the department database • Respond to Clients, applicants, and internal team by phone and/or email within one working hour • Maintain minimum department standards for performance (assigned by account/client expectations) • Maintain Integrity and Confidentiality (to include security of applicant PII) • Correct any reported errors or inaccuracies.

Behavioral Autism Therapies, Ontario CA- Behavioral Therapist January 2020 - March 2020

● Worked with kids/adults from the age range 5-35, helped patients with mental disorders ranging from bipolar depression, schizophrenia, and autism.

● Worked with patients to understand the difficulties, debilitating behaviors, and negative thought patterns they want to change.

● Tally and record behavioral activities positive and negative, input the data in excel, charts, and notebooks.

AppleOne, Riverside, San Bernardino, Upland CA - Temporary Employee September 2019 - December 2019

● Worked at Ontario Airport as a mail loader which I placed amazon mail and merchandise into boxes that came in airplanes as I organized and put them into trucks to send to buyers.

● Worked at Stamps.com where I placed mailing labels on mail that is being sent out and placed the pages of stamps in the envelopes with the labels and placed them in carts or boxes to be sent out.

Baily’s Old Town, Temecula CA - Security Guard

February 2019 - September 2019

● Provided safety & security for anyone who is in the vicinity of the restaurant & nightclub.

● Monitor people by checking I.D.s and cover charges at the door.

● Make sure nobody is acting aggressively or destructively and protect property and equipment from damage.

Park Ridge Community Center, Ypsilanti MI - Group Leader July 2018 - September 2018

● Conducted and supported educational and recreational activities throughout the summer working with youth aged 5-12.

● Created recreational games; rule instruction for athletic activities, lifted objects 15 lbs or more; supervised and ensured the safety of children participating in recreational activities; and worked with other volunteers/staff to ensure every student participated in recreation.

● Served as mentors to summer camp participants, worked with students to reach their own personal goals.

Raceway Nissan, Riverside CA - Sales Representative May 2015 - December 2015

● Met with approximately 10 clients per week by phone, via email, and in person.

● Assisted clients with the car buying business from introduction to close of the sale.

● Used excellent customer service, retained clients, provided water, and test drives. EDUCATION

Eastern Michigan University, Ypsilanti Mi - Bachelors of Science - Communications/ African American Studies

December 2018

SKILLS

● Efficient with Microsoft Office

● 50 WPM

● Advanced with Google Docs

● Efficient with Microsoft excel

AWARDS

● Dean’s List at Eastern Fall 2017 & 2018

● Burlsworth award- Former Walk on then received athletic scholarship recommended by Coach

Extra-Curricular

Eastern Michigan University Football Team

● Special Teams Captain for the 2017 season

● Special Teams MVP 2017

● Recruited 2016 for receiver and special teams

● Set 2016 Bahama Bowl record for kick returns with 5 over 100 yards Jerome’s Heart Non-Profit Organization

● Help single-income families achieve success.

● Effectively working to reduce the rate of poverty and strengthen families through economic growth.

● Back to school haircuts and hairstyles with a backpack and school supplies given away.



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