EDWARD HUNT

** **** ** * ***, North Attleboro, Massachusetts, 02760, US • 508-***-**** •

adu5k5@r.postjobfree.com

Professional Summary

Been in retail for 41 years started as a bagger in 1981 and worked my way up holding many positions before becoming a store manager .

Professional in retail management who is committed to exceeding the company's sales targets. Leadership abilities to make a store a good place to shop, work and be profitable by being a leader . coach . mentor . Communicator, support person, team player. I reward my assocaites to let them know how important they are to the customers and the success of the business.

Retail sales professional dedicated to exceeding customer expectations and fostering customer loyalty. I am a resourceful leader who can stay calm under pressure and delegate day-to-day responsibilities. Dedicated to improving efficiency by closely monitoring the quality and quantity of work performed, as well as organizing and maintaining inventory and storage areas. I am leader and analytical problem-solver with a track record of successful team building and management. Store Manager with a track record of increasing profits, curing costs, improving inventory management, and improving customer service standards.

Strong motivation combined with outstanding interpersonal, communication, and team-building abilities. Strong track record of developing precise and targeted business operations plans, managing all aspects of the supermarket, departments areas, evaluating performance, and implementing change. Experience with inventory management and merchandising. Outstanding time management and problem-solving abilities. Dedicated to providing excellent customer services and efficient conflict resolution. Adaptable and deadline-driven. with the ability to manage and complete multiple projects in high-stress situations.

Forward-thinking leader with experience in setting goals, quality standards. and store initiatives, as well as ensuring that objectives are met quickly and efficiently. Skills

Customer relations

Team leadership and coaching

Merchandising expertise

Opening and closing procedures

Staff management

Personnel development

Training and development

Order management

Strategic thinker

Goals and performance

Sale expertise

Inventory management

Financial operations management

Staff training and

development

Store displays

Mentoring and coaching

Customer-oriented

Business Strategy

Operations

Merchandising

Vendor management

Relationship building and

management

Product and service sales

Detail-oriented Goal-

oriented

Excellent Customer

service skills

Education

High school - 1983

Brockton High School - Brockton, MA

Work History

Store Manager - January, 2013 to Present

Stop&Shop Supermarket - Fallriver, MA

• Manage point-of-sale systems, focusing on accuracy and efficiency. Generated repeat business through excellent customer service.

• Was in charge of the store's daily operations, which included staffing and training, store conditions

,customer service compliance, inventory control. product quality and financial functions.

• Increased sales by creating and analyzing weekly inventory reports.

• I would establish a loyal customer base.

• Meet or exceed store sales and profit targets by inspiring consumer loyalty.

• Identified performance gaps among any department in store or on the P&L in a proactive manner and implemented process with plans in place to focus improvements in sales, store conditions, customer service making the store is profitable .

• Protected the store from loss or theft by establishing and enforcing clear security policies.

• Hired staff members who brought talent, enthusiasm, and experience to an already talented team of associates by recruiting, interviewing, and hiring them

• Examined performance data in order to track and measure productivity. progress toward goals, and activity levels.ldentified performance gaps to improve and reach goals.

• I am a leader, mentor, coach, role model,communicator and support person for my associates

. Provided friendly and knowledgeable service to customers and quickly and effectively resolved issue.

• in charge of ensuring that all store policies, procedures, and controls are adhered to, as well as planning. organizing, and delegating work among employees.

• Increased profits through effective sales training and troubleshooting profit loss areas.

• Kept proper product levels and met budget targets consistently. with tight cost controls and the elimination of waste. inventory controls for store merchandise, as well as an organized backroom to make ordering and stock rotation easier.

I'm in charge of stock levels and inventory management decisions.

• Organized and led weekly store meetings for all employees to discuss sales promotions and new inventory, store performance, as well as provide a forum for all employees to express their concerns.

• Talked to customers and interacted with them to create positive shopping experiences and increase revenue.

• Devised, implemented, and tracked promotional strategies to increase long-term business success by maximizing sales and profits

. Maintain the store's setup and daily operations through schedule optimization and delegation.

• Reviewed and monitored scheduling, purchases, and other expenses to keep the store's quarterly budget on track.

• Keep track of inventory and make sure products are available.

• Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate. and support sustainability goals.

• Promoted team collaboration. performance, and efficiency by fostering healthy environments focused on mutual success

Was in charge of the entire store's operations. including organization. maintenance. and purchasing.

• Reviewed performance data, including financial. sales, and activity reports. to monitor and measure productivity, goal progress, and activity levels.

• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety. and cleanliness

. Generated repeat business by providing exceptional customer service and positive engagement.

• Upheld and communicated store programs and standards to employees for optimal quality. freshness, safety. and cleanliness.

Met budget targets consistently. with tight cost controls and the elimination of waste. Accomplishments

• In 2021 1 was awarded the operational manager Of the year for Stop&Shop in my region Out Of 80 store managers for my performance.

• last year 2022 I saved 2 Customers life's. I'm so glad I was trained in CPR One of the customers was having seizures which I stabilized him until the EMT arrived . The other person I performed CPR on Set up the defibrillator the machine said not to shock to continue CPR which I did until EMT and they took over . I was put in amd approved the by the Red Cross to receive the President award for saving a person life . Certifications

• Food safety

• CPR

Contact this candidate