Elizabeth Talatinian

Cell: 954-***-****

Email: adu5gy@r.postjobfree.com

Safety minded, detail focused, professional with airline, security, accounts receivables, customer service, and management experience. Personable and approachable with a special proficiency for long drawn-out projects, one-on-one or team efforts, and the ability to quickly shift gears.

Skills:

Finesse in handling specialized needs of high profile, special needs, and diverse clients.

Operational efficiency Patient Instructor

Strong sense of ethics emphasizing safety and security, locally, nationally, and globally

Languages: Fluent in English. Some Armenian, French, and German

MS Word Excel Outlook Powerpoint Adobe Editor and tools

Quick Books Net Suite View Wise Fido IRIS Ralph Link Bank of America Merchant Services App. Xerox Online Document Repository App Concur Smartsheet Docuware Click & Care Caremerge

STOP police report software, WorxHub, Zoom, WhatsApp, Facebook, Instagram, Twitter

EMPLOYMENT HISTORY:

-October 2016-Present John Knox Village- Administrative Assistant II

Formerly Dispatch in Operations for Maintenance

Promoted to Executive Team by Administrative Assistant to the CEO to join the Executive Team.

Assisted setting up meetings, ZOOM calls & travel arrangements for CEO, Board of Directors, and other Village Managers

Assisted Accounting Department with Construction Bond Invoicing and bank submittal, & with refunds to prospective buyers that changed their minds.

Assisted Foundation, Compliance, and Risk Management with ad hoc projects.

First point of contact for the entire Village via live phone calls, email, radio contact, and walk-ins while prioritizing requests i.e.: Emergencies, problems requiring immediate attention, and scheduling all other jobs taking up to 200-300 calls a day for 90acre village

Create work orders for necessary tasks via WorxHub/WorksDude software

Coordinate teams to complete these tasks & act as liaison for Maintenance with other departments on campus, including controlling keys and access to vehicles, and credit cards in safe for equipment purchases

Order all office supplies, contacts vendors for waste management and elevator irregularities

Arrange furniture deliveries for purchases at the Residents Auxiliary thrift Shop

Meet with all other Admins monthly to discuss and plan

Awarded “Star of the Quarter”, July 2018, a resident nominated distinction campus wide

-May 2016 – September 2016 Enterprise Holdings temp position in the Charge Backs Department as an AR Specialist via KForce Accounting Temps

Search system daily for back up documents to support corporate chargeback defense

Assist Chargeback Team members in timely update of GL from DL, and log Reversals

Create and submit PreArbitration documents

2- 4week assignment became a 4month team contribution

-August 2015 – April 2016 Cross Country Staffing temp position via Robert Half/Accountemps

Match and attach time sheets with invoices.

Maintain timesheet pods given to Billing Department by Payroll Department.

Import timecards from FIDO software drive, find missing forms in IRIS databank.

Email or send via surface mail completed matches depending on facility requirements.

Participate in Team efforts to stay current & keep delayed invoices to a minimum.

Support coworkers in supporting their goals.

I helped bring almost $250,000 in delayed invoicing down to ZERO dollar

-May 2010 to May 2016 I R S Tax Records .com Manager Billing Department/ Processor/Accounts Receivables

Officially authorized by the IRS to execute tax form request document 4506T in the mortgage division assisting banks and mortgage companies secure the 104*-****-**** 1099 W2 & ROAs needed to process business and home loans

Import orders from Server, create new accounts, runs billing department with emphasis on customer service, utilizing QuickBooks, proofreading.

Processing credit card transactions and creating batches

Processing and distributing all mail

Applying payments by check into Quick Books

Putting together all bank deposits and filing all receipts

Making deposits at bank in a timely manner

Reconciling all client disputes with 1 on 1 attention, and adjusting invoices accordingly

Assisting Office Manager maintain acceptable level of office supplies

-October 2009-December 2009 Global Response Brand Care Specialist-Temporary-

Specializing in high profile clients including Metropolitan Museum of Art, Crate & Barrel, Lord and Taylor, VaxAmerica, and the Broward County Health Care System in a call center environment as part of a hand-picked Rapid Response Team

-May 2007-December 2008 Barry University Public Safety Department/Crime Prevention Coordinator and Victims Services

Coordinated Crime Prevention programs educating students, faculty, and staff

Creating and running Community Outreach programs

Coordinating efforts with local law enforcement, fire rescue ante-venom teams

Input Crime and Incident reports into computer using STOP software.

Authored a weekly safety column

-November 2006-November 2007 Frontier Airlines

Customer Service Agent for all airport functions including, but not limited to gate, ticket counter, operations, and baggage functions keeping all skills constantly updated per industry needs, including the GUI version of SABRE.

Performed Bomb Search on daily head start aircrafts according to strict TSA requirements while focusing on public safety

-August 1985 to July 2005 New York Air/Continental Airlines / Boston, Atlanta, West Palm Beach, and Fort Lauderdale

Performed all ASA position gate, ticket counter, baggage service functions, including cash deposit & Manager’s Cash Report

Maintained current status Serving the Disabled & Recognizing and Handling of “HazMat”

Acting Customer Service Representative, Supervisor of Airport Services

Performed monthly ticket stock/accountable document inventory control for both Continental and Gulfstream Airlines.

Sonic software, Amadeus, and ACI

Worked undercover with the DEA and was personally responsible for a drug bust that prevented almost $300,000.00 in drug money from leaving the USA.

Education:

Bachelor of Fine Arts from Massachusetts College of Fine Arts / Sculpture Major.

Workforce One State of Florida PPN Alumnus

Awards

Full four-year college scholarship through the Massachusetts Board of Higher Education based on exemplary SAT scores. 1976

The Richard G Hagopian Memorial Scholarship 1976 Watertown, Massachusetts.

The St Paul Award from St Nercess Theological Seminary after graduating a multiyear summer study program. 1977

The Gold Key Award from the Boston Globe Scholastic Arts Awards Show 1975.

Extras:

Sold a sculpture to the De Cordova Museum of Art, Lincoln, Massachusetts 1980

Wheel of Fortune Bonus Round/Grand Prize winner July 13, 2001

Depicted as the character “Katy, the terrorist of the heart” in a Batman comic book

DC Comics 1981, “the Brave and the Bold: Batman and the Karate Kid”.

Sewed 179 teddy bears for the Paul Newman Boggy Creek Camp for Serious Fun, in Boggy Creek, FL 2018 …a children’s charity.

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