Glenda Hardy

Qualifications

North Augusta, SC **841

adu5gu@r.postjobfree.com

+1-803-***-****

I have been with the Augusta Housing Authority for over 27 years. High volume calls with customer service and needs for the residents on a daily basis. Dispatch work orders and data entry is a must to complete for the records of employees time and material used for the job. The work is never slow and always challenging.

I am ready to retire and start a new career and bring my experience to your company. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Work Control Specialist

Augusta Housing Authority - Augusta, GA

June 1995 to Present

Handle front desk customer service

Fast pace/multitask work environment

Answer customer service lines to help with general complaints for the apartment complex and work orders to be put in system for maintenance records. Handle calls, front desk and dispatch work orders for the maintenance tech. Any problem's that arise had to have the knowledge of how to handle any emergency situations.

Administrative Assistant

Metric Construction - Augusta, GA

August 1992 to June 1995

Worked with subcontractors on the job site. Set up meetings with planning and commissioner's. Account payable and receivable. Order material with invoices to send to main office in Atlanta for job site for the Research Center at the Medical College of Georgia . Work close with Supervisor David Seaman with meetings and minutes with the architect.

• Coordinated meetings/minutes for Architectural Design Group, Subcontractors, City Planning Administration

Administration Assistant

Westinghouse Savannah River Company - Aiken, SC

August 1989 to July 1992

• Waste Management and Construction

• Daily data entry

• Completed clerical tasks including filing, answer phones, blueprints

• Travel to construction sites to pick up blueprints and deliver to different sites and in return bring materiala back to enter in system. Work closely with Kermit Knicks to help preparation for site waste.

• General office administration including placing orders Packer/Quality Control Inspector

Amoco - Aiken, SC

May 1982 to December 1987

Packer on machines that ran foam products from plates, cups and sandwich holder. Quality Control Inspector for Office/Records

Education

Certified in Medical Assistant

Kerr Business College - Augusta, GA

December 1989 to December 1990

High school or equivalent

Midland Valley High School - Granitville, SC

September 1980 to June 1982

Associate in Administration

Aiken Technical College - Aiken, SC

September 1980 to June 1982

Skills

• Data Entry (10+ years)

• Microsoft Excel (10+ years)

• Scheduling (10+ years)

• Receptionist (10+ years)

• Typing (10+ years)

• Payroll (2 years)

• Microsoft Office (10+ years)

• Billing (5 years)

• Outlook (10+ years)

• Word

• 10 key calculator (10+ years)

• Quality Inspection (5 years)

• Office Administration (10+ years)

• Copywriting

• Content Management

• Office experience (10+ years)

• Construction

• Clerical experience (10+ years)

• Customer service (10+ years)

• Proofreading (10+ years)

• Warehouse experience

• Quality Control (10+ years)

• Social media management

• Benefits administration

• Administrative experience

• Manufacturing (5 years)

• Micrometer

• Microsoft Outlook

• Continuous improvement

• Shipping & receiving

Languages

• English - Fluent

Awards

Service

December 2005

27 years experience with the public at a very fast pace working environment. Data entry is a must to close the work orders that come in the office.

Certifications and Licenses

Driver's License

July 1982 to Present

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