Denice Splitgerber

De Pere, WI *****

adu5b0@r.postjobfree.com

+1-920-***-****

Authorized to work in the US for any employer

Work Experience

Store Manager

Francesca's - Green Bay, WI

October 2020 to Present

Benefit Advocate

UHC United Healthcare - De Pere, WI

August 2021 to February 2022

Receptionist/Accounts Payable

Crossroads Care Center

December 2020 to August 2021

Screener, Front Desk, Accounts Payable

Server

Golden Basket - Green Bay, WI

July 2020 to December 2020

Greeting customers and taking their orders, bringing out the right orders and fast, leaving the receipt, clearing tables, prep and bussing

Team Lead

Cabela's Bass Pro - Green Bay, WI

August 2019 to May 2020

Customer Service, kiosk orders, sales, applying for club card, moving items to the sales floor, filling, recovery, phone calls

Kelly Services

Schneider - De Pere, WI

June 2019 to August 2019

Logistics, scheduling/updating loads, responding to emails, working in Excel spreadsheets, creating Bill of Ladings, Outlook

Administrator

Professional Guardianship - Green Bay, WI

February 2019 to June 2019

Answering multi-line phone, opening and scanning daily mail with correspondence, welcoming walk-in clients, family and professionals, faxing, interoffice communication, assisting the finance department Accounts Payable Specialist

Broadway Automotive - Green Bay, WI

November 2018 to February 2019

Entering invoices, reconciliation, filing, various assignments Office Assistant

Encadria Staffing Solutions - Green Bay, WI

September 2018 to January 2019

Filing, answering phones, matching invoices, entering time, projects, Microsoft Office, Outlook First Impressions Director

Keller Williams Realty - De Pere, WI

May 2018 to September 2018

Answering multi-line phone, scheduling rooms for closings, receiving Earnest Money checks and documenting in the ledger and posting to dotloop, taking the mail out and distributing incoming, keeping track of lockboxes, adding information for new agents into the system, scanning, going through emails and forwarding/replying as needed, marketing

Support

Benefit Advantage - Green Bay, WI

January 2018 to May 2018

Phone support, mailing sorter, postal machine, scanning, claim entry, verification, secure mail, customer service, labels

Leasing Agent

Fudiciary - Green Bay, WI

July 2017 to December 2017

Giving tours, answering phones, marketing, administrative tasks, taking rent checks, maintenance orders, move in folders-pay stubs, drivers license, rental verifications, printing leases and uploading to tenants file, entering prospective tenants information Billing & Enrollment Specialist

WPS Health Solutions - De Pere, WI

May 2017 to July 2017

Verifying contracts, adding/terming members, special projects, correspondence through emails, billing delinquencies

Service Advisor

Multiplan - De Pere, WI

July 2016 to March 2017

Verifying applications for providers and demographics, assisting members locate providers, following processes to escalate or resolve

Humana

Work At Home Benefit Specialist - De Pere, WI

January 2013 to May 2016

Benefits, claims, billing, web support, escalated calls, special projects, outbound calls to providers, virtual assist

Education

Honors in Fashion Business

NWTC - Green Bay, WI

September 2004 to May 2007

Skills

• training

• retail sales

• Organizational Skills

• problem solving

• Microsoft Office

• Property Leasing

• Property Management

• Accounts Payable

• Logistics

• Yoobic (1 year)

• Retail Management

• Merchandising

• Management

• Microsoft Outlook (10+ years)

Certifications and Licenses

Driver's License

Assessments

Customer Focus & Orientation — Expert

March 2020

Responding to customer situations with sensitivity Full results: Expert

Attention to Detail — Proficient

January 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Proficient

Filing & Organization — Expert

December 2019

Arranging and managing information or materials using a set of rules. Full results: Expert

Working with MS Word Documents — Completed

December 2019

Knowledge of various Microsoft Word features, functions, and techniques. Full results: Completed

Work Style: Conscientiousness — Proficient

December 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Associate Degree in Individualized Technical Studies focus Fashion Business

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