Enrollment Specialist Office Assistant
Resume:
Denice Splitgerber
De Pere, WI *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Store Manager
Francesca's - Green Bay, WI
October 2020 to Present
Benefit Advocate
UHC United Healthcare - De Pere, WI
August 2021 to February 2022
Receptionist/Accounts Payable
Crossroads Care Center
December 2020 to August 2021
Screener, Front Desk, Accounts Payable
Server
Golden Basket - Green Bay, WI
July 2020 to December 2020
Greeting customers and taking their orders, bringing out the right orders and fast, leaving the receipt, clearing tables, prep and bussing
Team Lead
Cabela's Bass Pro - Green Bay, WI
August 2019 to May 2020
Customer Service, kiosk orders, sales, applying for club card, moving items to the sales floor, filling, recovery, phone calls
Kelly Services
Schneider - De Pere, WI
June 2019 to August 2019
Logistics, scheduling/updating loads, responding to emails, working in Excel spreadsheets, creating Bill of Ladings, Outlook
Administrator
Professional Guardianship - Green Bay, WI
February 2019 to June 2019
Answering multi-line phone, opening and scanning daily mail with correspondence, welcoming walk-in clients, family and professionals, faxing, interoffice communication, assisting the finance department Accounts Payable Specialist
Broadway Automotive - Green Bay, WI
November 2018 to February 2019
Entering invoices, reconciliation, filing, various assignments Office Assistant
Encadria Staffing Solutions - Green Bay, WI
September 2018 to January 2019
Filing, answering phones, matching invoices, entering time, projects, Microsoft Office, Outlook First Impressions Director
Keller Williams Realty - De Pere, WI
May 2018 to September 2018
Answering multi-line phone, scheduling rooms for closings, receiving Earnest Money checks and documenting in the ledger and posting to dotloop, taking the mail out and distributing incoming, keeping track of lockboxes, adding information for new agents into the system, scanning, going through emails and forwarding/replying as needed, marketing
Support
Benefit Advantage - Green Bay, WI
January 2018 to May 2018
Phone support, mailing sorter, postal machine, scanning, claim entry, verification, secure mail, customer service, labels
Leasing Agent
Fudiciary - Green Bay, WI
July 2017 to December 2017
Giving tours, answering phones, marketing, administrative tasks, taking rent checks, maintenance orders, move in folders-pay stubs, drivers license, rental verifications, printing leases and uploading to tenants file, entering prospective tenants information Billing & Enrollment Specialist
WPS Health Solutions - De Pere, WI
May 2017 to July 2017
Verifying contracts, adding/terming members, special projects, correspondence through emails, billing delinquencies
Service Advisor
Multiplan - De Pere, WI
July 2016 to March 2017
Verifying applications for providers and demographics, assisting members locate providers, following processes to escalate or resolve
Humana
Work At Home Benefit Specialist - De Pere, WI
January 2013 to May 2016
Benefits, claims, billing, web support, escalated calls, special projects, outbound calls to providers, virtual assist
Education
Honors in Fashion Business
NWTC - Green Bay, WI
September 2004 to May 2007
Skills
• training
• retail sales
• Organizational Skills
• problem solving
• Microsoft Office
• Property Leasing
• Property Management
• Accounts Payable
• Logistics
• Yoobic (1 year)
• Retail Management
• Merchandising
• Management
• Microsoft Outlook (10+ years)
Certifications and Licenses
Driver's License
Assessments
Customer Focus & Orientation — Expert
March 2020
Responding to customer situations with sensitivity Full results: Expert
Attention to Detail — Proficient
January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Proficient
Filing & Organization — Expert
December 2019
Arranging and managing information or materials using a set of rules. Full results: Expert
Working with MS Word Documents — Completed
December 2019
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Completed
Work Style: Conscientiousness — Proficient
December 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Associate Degree in Individualized Technical Studies focus Fashion Business
Contact this candidate