Christina Brown
Fort Mitchell, AL *****
**********************@***********.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative/Retail
Freedom Fuels - Fort Mitchell, AL
December 2021 to Present
• Greet all customers
• Assist our customers when needed
• Handle customer complaints and concerns
• Handle returns and exchanges
• Handle cash and credit transactions
• Check in and submit delivered merchandise into the system and stock as needed
• Take food orders by phone or in person and cook when assigned to that workspace
• Handle administrative/cash register responsibilities as needed
• Clean assigned areas daily
• Perform closing shift/key holders responsibilities Residential Cleaner
Self Employed - Columbus, GA
February 2015 to Present
Clean any areas of clients home's per their request. Deep cleans, weekly and bi-weekly touch-ups, and move outs. I clean kitchens, bathrooms, make beds, do laundry, dust, vacuum and mop. Light maintenance can also be done.
PM Shipping
Chic Soul - Auburn, AL
October 2021 to January 2022
Pull items from our online customer orders, scan the ordered merchandise and deliver said items to the designated shipping departments. Bag and tag new merchandise as well as restock items. Adjust inventory count and restock any returned merchandise. Additional warehouse duties per supervisors orders.
Server
Kramer's Sports Bar & Grill - Phenix City, AL
September 2018 to August 2019
Greet customers, clean tables and dining areas. Take orders and deliver food and cocktails. Place to- go orders placed via telephone or inside. Collect and process payments. Complete daily assigned side work at the end of shift.
Receptionist/Sales Associate
Rugged Home Furnishings - Smiths Station, AL
January 2016 to October 2017
Greeted customers via in office and telephone. Created invoices and work order slips. Set-up and maintained our finished pieces in showroom/sales floor. Strip, repair and paint customer ordered furniture/decor. Clean any tools or brushes used daily. Room Attendant
SUPER 8 MOTELS - Phenix City, AL
February 2015 to January 2016
Clean assigned rooms daily. Remove all linens, items left and garbage. Disinfect and sanitize then reapply clean items. Assisted in laundry when needed. Cleaned and restocked lobby and public restrooms. Greeted guests and assist with their requests if possible. Dispose of garbage and cleaned cart for next day.
Sales Associate/Stocker
Dollar General - Opelika, AL
August 2009 to February 2010
Greeted and assisted customers. Stock and display of merchandise. Clean all work areas daily. Certified Nursing Assistant
Muscogee Manor - Columbus, GA
June 2001 to January 2002
Attended and completed Certified Nursing Assistant training program. Assisted in patient's daily activities, and deliver direct care to patients such as bathing, toileting, dressing, feeding and grooming. Directed by Nurse in charge. Maintained patients comfort and safety. Also to include charting, performed vital signs and administered medications.
Administrative Assistant
WEBSTER MEDICAL - Orange City, FL
July 1997 to August 1999
Greeted and checked in patients for their appointments. Performed clerical duties per office manager. Entered patients demographic information and data in computer and update when changes were made. Made appointment reminder calls daily. Took patients copays/ payments and applied to their account. Assist doctor or nurses when needed and kept restrooms and lobby cleaned daily. Education
High school or equivalent
Skills
• Customer service (10+ years)
• Multi-line phone system
• Clerical (10+ years)
• Organizational skills
• Receptionist
• Billing
• Data entry (5 years)
• Filing
• Microsoft excel
• Internet explorer
• Microsoft office
• Outlook
• Microsoft word
• Scheduling
• fast learner
• POS
• Sales
• training
• Server (2 years)
• Residential Cleaning
• Laundry
• Administrative Experience
• Cleaning Experience
• Patient Care
• Vital Signs
• Commercial Cleaning
• Home Care
• Hospital Experience
• Medical Records
• Caregiving
• Typing
• Shipping & Receiving
• Communication skills
Assessments
Front Desk Agent (Hotel) — Expert
March 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Expert
Working with MS Word Documents — Proficient
March 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Proficient
Work Style: Reliability — Proficient
November 2019
Tendency to be dependable and come to work
Full results: Proficient
Basic Maintenance and Repair — Expert
March 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Expert
Attention to Detail — Proficient
March 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Proficient
Verbal Communication — Highly Proficient
March 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Logic & Critical Thinking — Proficient
March 2020
Using logic to solve problems.
Full results: Proficient
Customer Focus & Orientation — Proficient
March 2020
Responding to customer situations with sensitivity Full results: Proficient
Visual merchandising — Proficient
June 2020
Planning and maintaining commercial displays, interpreting planograms, and building relationships with store personnel.
Full results: Proficient
Customer focus & orientation — Proficient
March 2020
Responding to customer situations with sensitivity Full results: Proficient
Administrative asssistant/receptionist — Proficient March 2020
Using basic scheduling and organizational skills in an office setting. Full results: Proficient
Work style: Reliability — Proficient
November 2019
Tendency to be dependable and come to work
Full results: Proficient
Warehouse associate — Highly Proficient
March 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient
Mechanical skills: Monitoring — Proficient
March 2020
Monitoring machine indicators to determine appropriate functioning. Full results: Proficient
Work motivation — Proficient
March 2020
Level of motivation and discipline applied toward work Full results: Proficient
Night auditor (hotel) — Highly Proficient
March 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Verbal communication — Highly Proficient
March 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Cleaner fit — Expert
May 2020
Measures the traits that are important for successful cleaners. Full results: Expert
Warehouse shift leader — Highly Proficient
June 2020
Supervising warehouse staff and maintaining safety and security standards Full results: Highly Proficient
Data entry: Attention to detail — Proficient
April 2021
Maintaining data integrity by detecting errors
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Microsoft Word (10+ years), Microsoft Office (10+ years), Multi-Line Phone System (10+ years), Cash register (10+ years), Internet Explorer (10+ years), Google Chrome (6 years), Receptionist, Billing, Scheduling, Filing, Data Entry, Outlook, Clerical, Organizational Skills, Inventory, Microsoft, Customer Service Skills, Customer Service, Training, POS, Server, Sales, MS Office, Word, Cooking, Fast learner, Microsoft Excel