Christina Brown

Fort Mitchell, AL *****

adu5a6@r.postjobfree.com

+1-334-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Representative/Retail

Freedom Fuels - Fort Mitchell, AL

December 2021 to Present

• Greet all customers

• Assist our customers when needed

• Handle customer complaints and concerns

• Handle returns and exchanges

• Handle cash and credit transactions

• Check in and submit delivered merchandise into the system and stock as needed

• Take food orders by phone or in person and cook when assigned to that workspace

• Handle administrative/cash register responsibilities as needed

• Clean assigned areas daily

• Perform closing shift/key holders responsibilities Residential Cleaner

Self Employed - Columbus, GA

February 2015 to Present

Clean any areas of clients home's per their request. Deep cleans, weekly and bi-weekly touch-ups, and move outs. I clean kitchens, bathrooms, make beds, do laundry, dust, vacuum and mop. Light maintenance can also be done.

PM Shipping

Chic Soul - Auburn, AL

October 2021 to January 2022

Pull items from our online customer orders, scan the ordered merchandise and deliver said items to the designated shipping departments. Bag and tag new merchandise as well as restock items. Adjust inventory count and restock any returned merchandise. Additional warehouse duties per supervisors orders.

Server

Kramer's Sports Bar & Grill - Phenix City, AL

September 2018 to August 2019

Greet customers, clean tables and dining areas. Take orders and deliver food and cocktails. Place to- go orders placed via telephone or inside. Collect and process payments. Complete daily assigned side work at the end of shift.

Receptionist/Sales Associate

Rugged Home Furnishings - Smiths Station, AL

January 2016 to October 2017

Greeted customers via in office and telephone. Created invoices and work order slips. Set-up and maintained our finished pieces in showroom/sales floor. Strip, repair and paint customer ordered furniture/decor. Clean any tools or brushes used daily. Room Attendant

SUPER 8 MOTELS - Phenix City, AL

February 2015 to January 2016

Clean assigned rooms daily. Remove all linens, items left and garbage. Disinfect and sanitize then reapply clean items. Assisted in laundry when needed. Cleaned and restocked lobby and public restrooms. Greeted guests and assist with their requests if possible. Dispose of garbage and cleaned cart for next day.

Sales Associate/Stocker

Dollar General - Opelika, AL

August 2009 to February 2010

Greeted and assisted customers. Stock and display of merchandise. Clean all work areas daily. Certified Nursing Assistant

Muscogee Manor - Columbus, GA

June 2001 to January 2002

Attended and completed Certified Nursing Assistant training program. Assisted in patient's daily activities, and deliver direct care to patients such as bathing, toileting, dressing, feeding and grooming. Directed by Nurse in charge. Maintained patients comfort and safety. Also to include charting, performed vital signs and administered medications.

Administrative Assistant

WEBSTER MEDICAL - Orange City, FL

July 1997 to August 1999

Greeted and checked in patients for their appointments. Performed clerical duties per office manager. Entered patients demographic information and data in computer and update when changes were made. Made appointment reminder calls daily. Took patients copays/ payments and applied to their account. Assist doctor or nurses when needed and kept restrooms and lobby cleaned daily. Education

High school or equivalent

Skills

• Customer service (10+ years)

• Multi-line phone system

• Clerical (10+ years)

• Organizational skills

• Receptionist

• Billing

• Data entry (5 years)

• Filing

• Microsoft excel

• Internet explorer

• Microsoft office

• Outlook

• Microsoft word

• Scheduling

• fast learner

• POS

• Sales

• training

• Server (2 years)

• Residential Cleaning

• Laundry

• Administrative Experience

• Cleaning Experience

• Patient Care

• Vital Signs

• Commercial Cleaning

• Home Care

• Hospital Experience

• Medical Records

• Caregiving

• Typing

• Shipping & Receiving

• Communication skills

Assessments

Front Desk Agent (Hotel) — Expert

March 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Expert

Working with MS Word Documents — Proficient

March 2020

Knowledge of various Microsoft Word features, functions, and techniques. Full results: Proficient

Work Style: Reliability — Proficient

November 2019

Tendency to be dependable and come to work

Full results: Proficient

Basic Maintenance and Repair — Expert

March 2020

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Expert

Attention to Detail — Proficient

March 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Proficient

Verbal Communication — Highly Proficient

March 2020

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Logic & Critical Thinking — Proficient

March 2020

Using logic to solve problems.

Full results: Proficient

Customer Focus & Orientation — Proficient

March 2020

Responding to customer situations with sensitivity Full results: Proficient

Visual merchandising — Proficient

June 2020

Planning and maintaining commercial displays, interpreting planograms, and building relationships with store personnel.

Full results: Proficient

Customer focus & orientation — Proficient

March 2020

Responding to customer situations with sensitivity Full results: Proficient

Administrative asssistant/receptionist — Proficient March 2020

Using basic scheduling and organizational skills in an office setting. Full results: Proficient

Work style: Reliability — Proficient

November 2019

Tendency to be dependable and come to work

Full results: Proficient

Warehouse associate — Highly Proficient

March 2020

Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient

Mechanical skills: Monitoring — Proficient

March 2020

Monitoring machine indicators to determine appropriate functioning. Full results: Proficient

Work motivation — Proficient

March 2020

Level of motivation and discipline applied toward work Full results: Proficient

Night auditor (hotel) — Highly Proficient

March 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient

Verbal communication — Highly Proficient

March 2020

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Cleaner fit — Expert

May 2020

Measures the traits that are important for successful cleaners. Full results: Expert

Warehouse shift leader — Highly Proficient

June 2020

Supervising warehouse staff and maintaining safety and security standards Full results: Highly Proficient

Data entry: Attention to detail — Proficient

April 2021

Maintaining data integrity by detecting errors

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

Microsoft Word (10+ years), Microsoft Office (10+ years), Multi-Line Phone System (10+ years), Cash register (10+ years), Internet Explorer (10+ years), Google Chrome (6 years), Receptionist, Billing, Scheduling, Filing, Data Entry, Outlook, Clerical, Organizational Skills, Inventory, Microsoft, Customer Service Skills, Customer Service, Training, POS, Server, Sales, MS Office, Word, Cooking, Fast learner, Microsoft Excel

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