Qualifications
Analytical skills, attention to detail, problem solver, innovative, team player, fast learner
Software Skills
MS Office, MS Excel, MS Word, MS Outlook, MS PowerPoint, Adobe Acrobat, MS Access, Epic, Business Intelligence, MS Teams
Work History
Brookdale Plaza Galleria, Houston, TX
Licensed Vocational Nurse (June 2022 – Present, February 2012 – September 2012)
Harris Health System, Casa de Amigos Health Center, Houston, TX
Licensed Vocational Nurse (October 2011 – January 2022)
Courtyard Convalescent Center, Houston, TX
Licensed Vocational Nurse (January 2011 – October 2011)
UHY Advisors FLVS, Inc., Houston, TX
Technical Clerk (May 2005 – December 2010)
AIM Investments, Houston, TX
Software Asset Management Clerk (November 1997 – April 2005)
Professional Experience
Assess and monitor patient progress and provide accurate documentation
Administer medications and immunizations to improve healthcare
Coordinate with the healthcare team to provide compassionate care tailored to the individual
Assist the physician with procedures
Schedule lab tests, treatments and therapies for excellent customer service
Established innovative method of process improvement and health management
Test Site Manager for quality assurance of staff for Point-of-Care procedures
Created spreadsheets and pivot tables for statistical analysis of HEDIS performance metrics to exceed quality standards
EPIC Super User; responsible for teaching staff how to utilize features to be more efficient
Perform data abstraction and data analysis using Business Intelligence for quality improvement
Create, organize and maintain a filing system of client data files for the department library
Perform data collection and quality control using MS Excel, MS SQL and MS Access databases
Perform forensic data analysis and data mining for various litigation investigations
Part of cross-functional team responsible for creating, testing and training use of new software system
Education
San Jacinto College (2010)