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Customer Service Data Entry

Location:
Cedar Hill, TX
Salary:
60000
Posted:
February 06, 2023

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Resume:

Bobbie Johnson

Dallas, TX

adu57b@r.postjobfree.com

+1-469-***-****

Summary

Strongly dedicated and resourceful professional with an excellent record of identifying and placing superior job candidates. Able to function superbly with little to no supervision or as part of a hiring team. An intuitive leader who identifies, builds, and maintains relationships, progresses innovative initiatives, and supports core business, revenue, and growth goals. Thoughtfully cultivated a positive work environment while tracking data to promote growth and retention. Deliver high-level customer service and efficiently resolve issues and concerns.

• Recruiting & Hiring

• Training & Leadership ● Project Management

• Records & Reports ● Communication

• Collaboration

Authorized to work in the US for any employer

Work Experience

Recruitment Specialist

Iron Mountain Mortgage Solutions - Dallas, TX

July 2021 to January 2023

Accountable for identifying, developing, and supporting potential talent for the open requisitions in a timely manner.

Ensured a positive candidate and client experience with frequent communication and regular follow up for business needs. Source top talent using tools: Application Tracking System (Workday), Indeed, job boards, and other networking professional groups.

Track and report recruitment efforts weekly to the internal clients that we support. Use best practice recruiting methods to develop new and creative sources to execute on full life-cycle recruiting.

Partner with the Talent Acquisition team and engage in team meetings, training calls and other events. Manage posting, cross posting and requisition activity. Organized and prioritized workloads to meet deadlines. Staffing Coordinator/Recruiter

Instaff - Dallas, TX

December 2020 to August 2021

Conducted face to face interviews, recruited, screened and recommended external candidates for all level jobs, including entry level, experienced clerical, customer service and warehouse. Placed employment ads in appropriate sources, Indeed and ZipRecruiter. Assisted with payroll as needed. Ensured the maintenance of accurate and concise records and reports concerning all phases of the recruitment process. Partnered with non-profit organizations, community services, colleges as well as local job fairs. Intake Specialist Social Security Disability Personal Injury Kirkendall Dwyer Law Firm - Addison, TX

February 2020 to December 2020

Provide exceptional customer service while communicating with clients and colleagues. Interview new clients to secure necessary documentation, and establish next steps based on that information. Author correspondence including memos, letters, emails, fact sheets, and profiles. Address inquiries and resolve issues accurately and efficiently.

● Transferred to personal injury following demonstrated efficiency, accuracy, and customer service. Senior Lead Recruiter

VIP Staffing - Dallas, TX

2016 to 2019

Partnered with hiring managers to develop and execute recruiting strategies that met organizational needs and goals. Identified, screened, interviewed, and hired qualified candidates, and converted temporary employees into full-time roles. Prepared, analyzed, and distributed metrics related to performance, recruiting, and onboarding. Maintained documents, produced reports, prepared new job descriptions, and completed reference and background checks.

● Facilitated bi-weekly new employee orientation.

● Maintained major accounts of over 75 employees by completing bi-weekly check-ins, observing orientations, monitoring attendance, and making specific recommendations to ensure employee retention was maintained compared to competitors.

Senior Lead Recruiter & Account Manager

Volt Workforce Solutions - Irving, TX

2005 to 2015

Assisted organization hiring managers and HR teams with securing services of quality candidates who met organizational needs for diverse positions. Utilized strategic methods to identify, recruit, and establish qualified candidate pools. Developed candidate and client relationships that enabled flexible and complete staffing solutions for every level of experience. Attended networking events and career fairs, and maintained applicant tracking system and candidate documentation.

● Supported $1M+ national aviation account, as well as manufacturing, administrative, skilled trade, and warehouse accounts.

● Maintained fill rate of 90% or higher by securing qualified candidates for consideration. Education

High School Diploma

Allstate Business School

Skills

• ATS

• Employee Orientation

• HR Sourcing (10+ years)

• Recruiting (10+ years)

• Talent Acquisition (2 years)

• Customer Service

• Data Entry (5 years)

• Onboarding (2 years)

• Microsoft Outlook (5 years)

• Microsoft Word (10+ years)

• Salesforce (Less than 1 year)

• PeopleSoft

• Time management

• Account management

• Microsoft Office

• Microsoft Excel

• External recruiting

• Internal recruiting

• Interviewing (10+ years)

• HRIS

• Taleo

• Workday

Certifications and Licenses

Allstate Business School, Dallas, TX



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