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Service Representative Coach Operator

Location:
Indianapolis, IN
Posted:
February 06, 2023

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Resume:

SHEILA AYORINDE

Professional coach operator

Indianapolis, IN 46224

adu55u@r.postjobfree.com

317-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Professional Coach Operator

IndyGo Transportation - Indianapolis, IN

October 2018 to Present

Customer service representative. Transport customer to and from a desired location in a timely and safe manor on a fix route at indygo.

Home Health Care Aide

Home Health Aide

Senior Helpers - Indianapolis, IN

March 2018 to Present

Companion skill go into clients home give bath asst in preparing meals and daily living assistance Customer Service Representative

American Specialty Health - Carmel, IN

December 2017 to March 2018

I verify member health plan and eligibility so that the members can go to the fitness center that their health plan cover. I enroll members into fitness centers Night Auditor/Front Desk Clerk

Hampton by Hilton - Indianapolis, IN

February 2017 to December 2017

Responsibilities Guest Service Representative I am responsible for exceptional guest sales and service at the front desk in the evening I would executes all tasks and systems to support the efficient delivery of guest satisfaction throughout the day. which included sales and reservations via phone and in person, guest check in and out. I performed the task necessary for the efficient operations of the hotel.or at comfort Inn S

WORK EXPERIENCE

Accomplishments I was committed to consistently wowing the guest with the quality of services. Skills Used Public speaking skill also my customer service skill, building repor with the customer is one of the biggest thing

FC Associate

Amazon - Plainfield, IN

September 2016 to December 2016

I am a material handler on a daily basis I pick and pack customer orders and ship them out. I am also license in driving pit machines

Security Shift supervisor

Sunstates Security - Indianapolis, IN

February 2015 to June 2016

Responsibilities

As security supervisor, I monitor my staff by patrolling with them by vehicle patrol or on foot. I am also responsible for monitoring the electronic surveillance equipment that is used on the premises. Each day I assign areas for my officers to patrol and present a list of potential problems my officers should be on the lookout for. If someone is caught trespassing or committing another crime, as supervisor it is my job to oversee the transfer of the accused person to the custody of local law enforcement personnel. I work with staff to develop safety plans for the buildings he monitors. I lead periodic safety drills for employees and patrons in the business.

Accomplishments

I have train several employees.

Skills Used

Costumer service, provided training on how to properly secure a building what to do in case of an emergency how to handle bum threats and active shooter

Night Auditor

Sunstates Security - Carmel, IN

February 2016 to March 2016

Responsibilities

Guest Service Representative I was responsible for exceptional guest sales and service at the front desk in the evening I would executes all tasks and systems to support the efficient delivery of guest satisfaction throughout the day. which included sales and reservations via phone and in person, guest check in and out. I performed the task necessary for the efficient operations of the hotel.or at comfort Inn

Accomplishments

I was committed to consistently wowing the guest with the quality of services. Skills Used

Public speaking skill also my customer service skill, building repor with the customer is one of the biggest thing Home Health Care Aide

Home Health Care Senior Plus - Chicago, IL

March 2014 to January 2015

As a Home health aides care for physically, mentally or emotionally ill or injured people who wish to receive care in the comforts of their own home. I administer oral medications, under the supervision of medical staff check pulse, respiration and blood pressure rates, keep rooms neat, and help patients move, dress and bath

BILLING SPECIALIST

Indiana University Ball Memorial Hospital Revenue - Munice IN November 2013 to January 2014

As a billing analyst I assist in the revenue cycle department expense accounting. Preparing invoices, obtaining billing approval and calculating incoming fees due, I ensured that billing issues are current and resolved. Additionally, I keeps detailed records of transactions made Receiving Clerk

Diamond Staffing Company

March 2013 to April 2013

Receiving and stacking of store merchandise and verifying the same with the items listed in the purchase order. Appropriately handling and storing of the received goods and supplies. Sorting merchandise and assigning relevant price tags and labels to the same. Maintaining regular inventory counts and keeping a record of all stored goods. Organizing the merchandise on the store shelves. Ensuring cleanliness and order in the storeroom and in the store. Synchronizing work functions with co-workers and other departments of the establishment. Reporting discrepancies such as loss and damage of goods to the supervising manager. Completing all assigned tasks assigned by the supervisor ensuring that the goods are replenished on the sale floor before the opening of the tore. Referral Coordinator ENT Clinic

Wishard Hospital - Indianapolis, IN

July 2002 to March 2013

Perform advanced, diversified and confidential secretarial and administrative duties required broad comprehensive experience, skills and knowledge of the organization and its policies and practices. Schedule appointments for Patients, Retrieve medical records for physicians and nurses within the ENT Clinic. Effectively multi-task several projects simultaneously while conforming to demanding time frames. Duties also include updating department data bases, verification of insurance eligibility and mailings correspondence. Currently serve as a liaison for patients and medical staff for the Wishard health network; I correspond with these individuals orally, by telephone or electronic transmission. Encode classified information necessary for in processing and out processing patients for multiple departments throughout the hospital. Utilize software packages such as Microsoft Office Suite to produce high quality reports, for presentations and correspondence.

Registrar Admitting and Release

Wishard Hospital - Indianapolis, IN

February 2002 to March 2013

Ensure that accuracy entries of medical coding guidelines of the ICD9 and CPRT medical coding system. Schedule appointments, for Patients. Retrieve medical records For the Doctors and nurse. Verify insurance eligibility throughout the Wishard network Mail correspondence and update departmental data bases. Alternate, Surgery Scheduler. Work well within a diverse workforce and use my proficiency in public speaking and human relation. Demonstrate my proficiency operating various, office equipment.

Telecommunication Operator

Wishard Hospital

July 2002 to 2013

Perform Switchboard, Pager and Code Management Duties Operate a multiple-position console switchboard and paging device to reply to incoming, outgoing, interoffice calls. Perform clerical duties related to hospital communication services

Patient Safety Advocate Ortho Clinic

Wishard Hospital

July 2002 to 2013

Effectively schedule appointments for Patients. Retrieve medical records For the Doctors and nurse Verify insurance eligibility. Mail correspondence. Customer Service Experience; Knowledge of healthcare environment Experience in Healthcare setting; Experience working with patients. Conflict resolution and grief counseling was also provided. On a daily basis I had the ability to interact with persons of varying socioeconomic, cultural, ethnic and religious backgrounds; work independently, showed initiative as well as effective problem solving skills; ability to prioritize and manage multiple tasks with efficiency.

Clinical Medical Assistant

Wishard Hospital

September 2012 to October 2012

Provide support to the head physician in administering medications to patients accurately and promptly. Communicate with the patients and gather information about their aliment, health, medical history and measure their vital signs, weight and height Collect blood, tissues, saliva and other body fluid samples for conducting medical tests, maintain the samples safely and forward them to the diagnostic laboratory. Clean and sterilize the medical instruments regularly. Make certain each apparatus runs efficiently and is safe for use. Advise, consult and treat patient as per the instructions under the guidance and supervision of the head physician. Prepare and administer medication son patients, under the instructions and supervision of the physician. Supervise the health condition of the patients on daily basis and report the changes to the concerned doctor Provide assistance during medical emergencies Ensure cleanliness and hygiene all over the hospital premises. Update department data base. • Back up surgery scheduler. Customer Service/Transportation Maintained

Customer Service

Indianapolis, IN

June 2000 to July 2004

Budget Car Rental old airport - Indianapolis, IN

June 2000 to July 2004

accountability, inventory cars that came in and out of the facility at budget. Customer Service REP. I ensured the safety of customers to and from the airport as I transported to and from the Budget base. I also became a CSR where I would rent the cars out to budget customer who had reservation. Transportion Driver

LAIDLAW TRANSIT - Indianapolis, IN

August 2000 to June 2002

As a School bus driver I attentive to traffic and weather conditions while staying on schedule and ensuring the safety of passengers. I ensure that my vehicles was operating properly each day by testing brakes, tires and other components. AS a Driver it was also my responsibility to maintaining a safe environment within the bus by enforcing rules of conduct and responding to emergencies. I kept track of the amount of fuel used, number of students transported and miles driven, which I typically report to my supervisors each week.

Activity Director Asst. Recreational Activities Director Belmora Nursing Home - Chicago, IL

March 1999 to March 2000

Insured a pleasant atmosphere for The Residents conduct daily constructive activities. Integrated and bonded with different personalities to ensure psychological and mental stability. Correctional Officer Maintained accountability

INDIANA STATE PRISON

January 1998 to March 1999

security and control of persons incarcerated within the correctional facility. I ensured the safety of inmates that required special protection services.

Lead Cashier Assistant Manager/ Lead Cashier

Cash Time - Seattle, WA

1998 to 1998

Insured accurate records of currency, office transactions and Electronic Transfers. Trained and evaluated 4 employees under my supervision.

High school or equivalent in Conputer science

Paul Robeson High School - Chicago, IL

August 1989 to June 1992

customer service

Paul Robenson High School - Chicago, IL

1988 to 1992

CDL-B (4 years)

Cdl Driver (4 years)

Driving Experience (10+ years)

English (10+ years)

Load & Unload (10+ years)

Motor Coach Experience

Shuttle Driving Experience (6 years)

Van Driver (2 years)

Customer Service (10+ years)

Class B

CDL

EDUCATION

SKILLS

Class B CDL

Drivers License

October 2018 to Present

Passaenger. Air brakes

Key Skills:

Self Starter Organized CPT Coding CPR first aid AED CERTIFICATIONS AND LICENSES

ADDITIONAL INFORMATION



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