OLIVIER FRANCOIS

Brooklyn, NY *****

347-***-**** - adu4z1@r.postjobfree.com

Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Language: Haitian-Creole, Spanish, French & English

Skills

Cleaning and sanitization

Hospitality background

Computer proficiency

Self-motivated professional

Critical thinking

Teamwork

Work History

01/2021 to 04/2021

Customer Service Representative

TempPosition/Javitis Center – Brooklyn, NY

Greeting the public as they enter the site, assisting them with registration and helping them navigate where to go throughout their visit.

Obtained temperatures of visitors and employees at entry of facility and asked screening questions.

Donned and removed personal protective equipment (PPE) per company protocols.

Scheduled patients for appointments and maintained master calendar.

Disinfected tools, equipment and surfaces between patients.

Oversaw in-person patient registration and processing.

Completed necessary reports and documentation on time and to specifications.

08/2019 - 05/2020 Personal Shopper/Delivery InstaCart – Brooklyn, NY

• Delivered groceries to customers in a timely, accurate and friendly manner.

• Followed company policy regarding safety and scurity at all times during delivery.

• Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks nd hand sanitize to protect customers and others.

05/2017 to 06/2019

Therapy Aide

Life Spire – Brooklyn, NY

Help maintain safe, secure, and healthy work environment for residents.

Assist dietician, occupational therapist, physical therapist with educating and treatment plan for residents.

Participate in education and staff development programs.

Support individual with disability in functional skill development and recreation/community activities while following individual service and behavior plan.

Converse with residents to reinforce positive behaviors and to promote social interaction.

Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.

Work with residents on achieving formal and informal goals such as use of public transportation, telephone use, money management, social interaction, etc.

Develop and follow recommended teaching techniques, behavior management programs, etc.

Assist individuals with increasing their productivity and independent living functions.

Provided compassionate and patient-focused care to cultivate well-being.

Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

01/2016 to 01/2017

Direct Support Professional

Access Staffing – Brooklyn, NY

Demonstrate activities of daily living, such as bathing, grooming, and dressing to train residents in daily self-care practices.

Train and monitor residents in the implementation and integration of independent skills such as bed making, laundry, etc.

Observe and document residents' behavior, such as speech, feeding patterns, toilet training; to facilitate assessment and development of treatment goals.

Assisted disabled clients to support independence and well-being.

Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Transported clients to and from medical appointments with safety and efficiency.

Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.

02/2016 to 01/2017

Event Staff

Future Memories Event – Brooklyn, NY

Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.

Set up event facilities and equipment, cleaned areas and organized supplies.

Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.

Conferred with event staff at event site to coordinate details.

Performed event coordination for larger parties and gatherings.

Participated in pre-production planning such as scheduling, location scouting and equipment rental.

Followed standards and procedures to maintain safe work environment.

Offered friendly and efficient service to customers, handled challenging situations with ease.

Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.

Education

1/2022 Registered Electrocardiograph Technician (EKG)

Registered Phlebotomy Technician (RPT)

Registered Meical Assistant (RMA)

Solidaridad Sin Fronteras (SSF) - Hialeah, Florida04/2014

Doctarate in Medicine

Universidad UTESA – Santiago, Dominican Republic

Contact this candidate