Document Control Operations Manager

ROXANE DUMOUCHEL

Phone 713-***-****

Email ************@*******.***

Dedicated, dependable, versatile operations manager and office management professional with experience handling a wide range of administrative, technical, and executive-support tasks. Seasoned multi- tasker who excels at resolving employer challenges with innovative solutions, systems and process improvements that increase efficiency, customer satisfaction and the bottom line. Skilled leader and relationship builder with the proven ability to work with different personality styles. Advanced computer skills in MS Office Suite and other applications/systems.

AREAS OF EXPERTISE

Document Control, Accounting, SAP, QuickBooks, MAS90, Livelink, Software Skills - MSOffice (Outlook, Word, Excel, PowerPoint), TEAMs, SharePoint 2010, Texas Notary, fluent in English/French

EXPERIENCE

MAY 2022 - TO PRESENT

OPERATIONS MANAGER

HERMETIC-PUMPS, INC. - HOUSTON, TX

Human Resources – Responsible for creating and implementing the company’s Employee Handbook. New hire onboarding, facility orientation, documentation, benefits presentation, terminations, reduction in force, separations. Accounting - Initiate Purchase Orders, vendor payables and customer order acknowledgements. Responsible for accounts receivable, collections, processing cash receipts payments, prepare and submit weekly sales reports, project status reports to all departmental managers and clients as requested. Warehouse Management – Responsible for the management of inventory in our warehouse as well as freight forwarding duties and managing costs of shipping products to customer locations. I also ensure the warehouse maintains OSHA conformity.

Additional Duties – Assist Sales and General Management as necessary and perform other operational tasks and duties as required. SEPTEMBER 2015 – APRIL 2022

OFFICE MANAGER/SR DOCUMENT CONTROL

PLC CONSTRUCTION INC. – LIBERTY, TX

Business Office Management - Manage office staff. Assign team members to cover key positions.

Human Resources - New hire onboarding, facility orientation, documentation, benefits presentation, terminations, reduction in force, separations. Fleet Management - Track usage weekly via Fleetmatics. Five Trucks located in West Texas and New Mexico. Schedule regular maintenance and repairs. Shipping/Receiving - Prepare shipments (domestic & international) with necessary supplies (pallets, boxes etc.) for shipping via freight carrier (Bill of Lading, Proforma Invoices, packing lists, insurance). Accounting - Initiate Purchase Orders, vendor payables and customer order acknowledgements. Process weekly timesheets for 60+ employees and five plus contractors for invoicing and payroll. Generate customer invoices for projects

$250K-$400K per week. Submit to OpenInvoice, iSupplier, OpenTicket, MyVP and various other electronic invoicing systems. Responsible for accounts receivable, collections, processing cash receipts payments, prepare and submit weekly sales reports, project status reports to all departmental managers and clients as requested. Monthly reporting of key project accruals and departmental financials.

Maintain appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel (domestic and international). Conserve Division Manager’s time by reading, researching, and routing correspondence, drafting letters and documents, collecting and analyzing information and initiating telecommunications on his/her behalf. Produce information by transcribing, formatting, inputting, editing, retrieving, copying and transmitting text, data and graphics. Prepare reports by collecting and analyzing information. Maintain and complete Manager’s expenses in a timely manner.

APRIL 2013 – SEPTEMBER 2015

DOCUMENT CONTROL SPECIALIST

BARRY D PAYNE & ASSOCIATES - STAFFORD, TX

Collected, maintained and distributed all files of the latest revision level necessary to define product configuration and ensure client requirements were met. Submitted documents per client specifics to Dropbox and SharePoint. Developed/maintained a comprehensive filing system some of which included native files, CAD drawings and PDF formats. Prepared and filed FAT Documents

(Factory Acceptance Tests). Prepared and submitted site commissioning documents which included loop sheets/folders, C&E Function sheets. MARCH 2011 – TO APRIL 2013

OPERATIONS SPECIALIST/DOCUMENT CONTROL

GULSBY PROCESS SYSTEMS, INC – HUMBLE, TX

Document Control - Collected, maintained and distributed all files of the latest revision level necessary to define product configuration and insure client requirements. Developed/maintained a comprehensive filing system and computer database for all documents to be retained in document control center. This included native files, CAD drawings and PDF of same. Prepared and filed FAT Documents (Factory Acceptance Tests).

Shipping/Receiving - Prepared international shipments with necessary supplies (skids, pallets, boxes) for shipping via escorted permitted loads and freight carrier (Bill of Lading, packing lists, insurance). EDUCATION

SHRM-CP – Rice University

Accounting – Lonestar Community College

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