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Medical Assistant Front Desk

Location:
Newark, NJ
Salary:
Open
Posted:
February 04, 2023

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Resume:

Deborah Pulido

*** ***** ****** ***** ****** Weehawken, NJ 07086

201-***-****- adu4wd@r.postjobfree.com

Objective

Highly motivated, compassionate, professional, Certified Clinical Medical Assistant with more than 15 years’ experience in the Medical and Social Service field. I have a successful proven track record of more than 10 years as a Clinical Coordinator of one of NJ’s largest Federal Health Centers, managing and training a group of 25 employees including Physicians, Nurses and ancillary staff. I have demonstrated the ability to adapt to new challenges and thrive in high stress medical emergency situations with ease and composure.

Experience

Apps Portamedic

South Orange NJ 07079

Paramedical Examiner

Perform exams on clients for life and disability insurance applications

Venipuncture, vitals, medical history, senior questionnaire,

Centrifugation and aliquoting plasma/ serum separation in transport tube for lab processing

Proper completion of lab requisitions, data entry in EMR safeguarding against errors

Proper completion of various insurance company forms to provide underwriters easy interpretation of medical and social history.

Clinical Coordinator

North Hudson Community Action Corporation Health Center,

Garfield, NJ

April 2006– May 2017

Managed and trained a staff of 25; including Physicians, RN’s, CMA’s and ancillary clerical staff to ensure all staff was knowledgeable and compliant with Joint Commission and NJ Dept of Health guidelines and standards of care.

Responsible for Health Center Budget, grants requests and writing and renewal of yearly programs such as NJ Dept of Health- VFC, NJ Dept of Health Title X grant,

Ensured that all health center staff complied Joint Commission Standards, OSHA standards and guidelines and NJ Dept of Health policy and procedures and Infection Control protocol

Trained and became part of Care Team responsible for implementing E-Clinical Works pilot program and ensured that all Physicians and staff were informed, educated and compliant with meaningful use guidelines and standards

Provided self as clinical coverage for CMA, Phlebotomist, Registration and HIM when needed to ensure smooth flow of daily operations. e.g. sick calls, vacation/pto coverage, lunch/breaks

Organized and participated in numerous yearly health fairs offering free health screenings.

Organized and worked Head Start pre-k and kindergarten free child health screenings on mobile medical unit at various Head Start daycare locations in Bergen and Hudson Counties.

Lectured, taught, trained and tested all company CCMA's, Phlebotomists, and RMA's at annual company Clinical Skills Assessment workshop (3 day mandatory company wide skills assessment yearly)

Lectured, trained and tested all company wide new hire CCMA's, CMA's and RMA's at monthly new hire mandatory training at Union City health center location.

E-clinical Works super user trainer- select company associates were asked to join a super user trainer group. Trained in ECW for 2 years prior to company wide EHR transition to work as a super user trainer for Registration, front desk and all clinical staff at all locations. We made a company wide EHR full transition at 11 Health Center sites in 12 weeks. Served as Garfield site ECW super user trainer for the Garfield and Hackensack site locations over the following year after transition and each year after when company EHR was updated.

Collaborated with numerous laboratory, pharmaceutical and durable medical equipment representatives, Account Managers, technicians and Executives on a day to day basis ensuring that Health Center site, Physicians and staff were up to date with vaccines, medication management, lab tests, participating/non-participating insurances, including medicaid/NJFC, medicare, Obamacare, as well as remaining compliant with current federal and state regulations and requirements, as it pertained to outside organization collaborators.

Assistant Clinical Coordinator

North Hudson Community Action Corporation Health Center

Garfield, NJ

January 2005 – July 2006

Assisted Site Clinical Coordinator with reports, spreadsheets and volume assessment

Responsible for monthly staff schedules

Responsible for training of all new clinical staff: Medical Assistants, Lab Techs, Health Information Management staff, and Registration Staff

Attended and represented on behalf of Site Coordinator for monthly staff meetings, Dept. Head Meetings, and Quality Assurance Program

Auditing in house to ensure site was compliant with standards of care and proper chart documentation

Worked with Site Coordinator to perform daily rounds, huddles and random inspections for preparations of Joint Commission and NJ Dept of Health site visits and inspections

Collaborated with Site Director to review and complete all staff new hire evaluations and yearly.

Covered the floor in Clinical and Clerical areas as needced, e.g CMA, Lab, Phlebotomist, Registration, Front desk, Cashier, HIM clerk, Medical Intakes and Exit counseling

Paramedical Examiner

Portamedic

Clifton Avenue, Clifton NJ

August 2005- June 2007

Performed medical examinations on clients and applicants for Life, health Objective

Centrifugation and aliquoting of serum and plasma for oab analysis, urinalysis, urine cultures

Completion of insurance paperwork for underwriting

Venipuncture, vitals, ekg, measurements and senior questionnaire ( when app!icable)

Women's Health Cytology/Pathology Follow up Coordinator

North Hudson Community Action Corp

5301 Broadway

West New York, NJ

March 1996- May 2004

Case Management of all women’s health abnormal cytology and pathology reports ensuring that patients were processed and expedited for colpo, cryo and LEEP procedures or necessary surgical referral services.

Followed up all abnormal STI and culture reports, reported to NJDOH as per company and state p&p

Compiled and composed monthly, quarterly and yearly statistical reports and presented to fellow members of QA committee

Trained new hires on proper procedure for women’s health cytology, pathology and culture log

Assisted medical providers in exam rooms during patient exam

Front desk duties -appts, check in/out, copay collection,

Patient education and discharge summary education

Sterile field set up and sterization with autoclave

Education

AAS Degree- Registered Nursing (in progress)

Hudson County Community College

Jersey City, NJ

Graduation date of June 2025

GPA 3.4 (current)

BS, Biology Ramapo College of NJ

Mahwah, NJ

Sept 1998- June 2003

Phlebotomy Technician GPA 4.0

Medical Associates of Wall Street

Fulton Street

NY, NY

Nov-Jan 1995

Certified Clinical Medical Assistant, CCMA- NHA organization

American Business Academy

Hackensack, NJ

Graduated June 1995

Certified Clinical Medical Assistant, CCMA NHA cert.

CPR certification

Human Trafficking Certification Training completed March 2006

Medication Management Training completed, 1995-1996

BLS for medical professional

Certified HIV Counselor by NJ Dept. of Health- training provided by NJDOH, Planned Parenthood of Northern NJ and Ciccatelli and Associates- 1998-1999

Crisis Management Training, 1997

Employee Recruitment and Retention Training, 2014

LEADERSHIP

With more than 15 years’ experience in the Medical and Social Service field I know what it takes to manage staff, work as a team member, develop community collaborations and partnerships and advocate on behalf of the patient. I am a professional, detail oriented, highly motivated and energetic individual dedicated to providing quality care in my role of a medical professional and as a collaborator in a Medical Care Team.



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