Teresa Brown
Pittsburg, CA *****
adu4p8@r.postjobfree.com
Accounting/Bookkeeper Assistant, 7 years, 7 months experience Work Experience
Accounting Assistant
Bay Property Group - Oakland, CA
December 2013 to July 2021
• Receive, stamp date, scan, attach, review and obtain approval to pay all utility, mortgage, insurance, maintenance/repair, HOA and property tax bills/invoices for each property.
• Enter the bill/invoice information into the Appfolio database.
• Contact the tenant/property owner to confirm the repair work listed on the bill/invoice has been completed to their satisfaction.
• Confirm the property has enough funds available to pay the bill/invoice or contact the property owner to request additional funds.
• Process a high volume of manuel checks and ACH payments, mail the payments in a timely fashion.
• File bills/invoices.
• Honestly and accurately answer owner, tenant and vendor questions.
• Acquired new vendors and assure current vendor insurance information is up to date to remain an approved vendor.
• Set up new property accounts.
• Receive, date stamp, separate and disburse daily mail.
• Entered and deposited rents payments.
• Maintained database.
• Balanced property ledgers and processed monthly owner statements and distributions via direct deposit or check.
• Make bank deposits.
• Trained new employees.
• Proficient in using Appfolio, Outlook, Gmail, Word and Excel.
• Strong customer service skills.
• Filled in as needed answering phones, general office work and mailroom skills. Cashier
Ramos Oil Co - West Sacramento, CA
May 2005 to December 2013
• Opened the gas station.
• Strong customer service skills.
• Welcomed customers.
• Receive/enter payment from customer for fuel/store purchases, give customer change as needed.
• Assisted with customer inquiries.
• Helped customer pump gas, fill tires with air, add oil to customers engine when requested, give directions.
• Handled customer complaints and concerns.
• Assistant Manager responsibilities: Balance the daily, weekly and monthly cash/fuel/inventory sales, make bank deposits, total employee's timecard hours for payroll, audit, order and stock C-store inventory.
• Adhere to cleanliness of the station.
• Receive fuel deliveries.
• Document and clean up any fuel spills according to OSHA requirements. Newspaper Inserter
SF Chronicle / Concord News Agency - Pittsburg, CA August 2002 to May 2005
• Count and distribute several different newspaper sections to route carriers.
• Insert different sections of the newspaper together.
• Fold and bag newspapers.
• Clean up warehouse work area.
• Substitute for route delivery.
Dispatcher
Superior Sod - Tehachapi, CA
December 2001 to April 2002
• Route, schedule and dispatch semi trucks for sod delivery using hard copies of maps.
• Maintained accurate truck weights.
• Customer service.
• Track trucks and generate reports using GPS tracking system.
• Payroll and disbursements.
• Data entry.
• General office duties.
Dispatcher
Jack in the Box Inc. - Pleasanton, CA
August 1996 to July 2001
• Customer service.
• Answer high volume of phone calls requesting restaurant equipment repairs.
• Enter repair requests into database.
• Schedule, dispatch and follow up on restaurant maintenance and repair calls in a timely fashion.
• Close work orders in database.
• Honestly and accurately answer questions from restaurant personnel, maintenance technicians and outside vendors.
• Maintain database.
• Develope reports and spreadsheets.
• Track inventory.
• General office duties.
• Onboard and train new staff.
Preventative Maintenance Tech
Jack in the Box Inc. - Pleasanton, CA
May 1995 to August 1996
• Perform daily safety check of company van.
• Schedule preventative maintenance appointments with restaurants.
• Perform preventative maintenance on the restaurant's heating, air conditioning, refrigeration and exhaust units.
• Order parts, maintain inventory.
• Complete and close work orders.
Shift Leader
Jack in the Box Inc. - Pleasant Hill, CA
June 1989 to May 1995
• Customer service/complaint resolution.
• Supervise crew.
• Train new employees.
• Maintain inventory.
• Food and supply ordering.
• Receive delivery.
• Food cost control.
• Cash handling.
• Cash auditing.
• Quality control using HACCP.
• Clean restaurant.
• Maintain refrigerator, freezer, grill, fryers and portable heating tables temperatures.
• Stock supplies.
• Prep/assemble food for busy periods.
• Check hold times on staged food, document and destroy any expired food. Education
High school diploma or GED in GED
Alameda Adult School - Alameda, CA
March 1983 to December 1983
Skills
• Cash handling
• Computer skills
• Customer service
• Dispatching
• Map and GPS Literate
• Route driving
• Scheduling
• Accounts Payable
• Office Administration
• Bookkeeping
• Microsoft Outlook
• Accounting
• Accounts Receivable
• Auditing
• Payroll
• Office Management
Certifications and Licenses
ServSafe
August 2005 to August 2010
Servsafe food safety