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Communications Director Relations Coordinator

Location:
Boston, MA
Posted:
February 04, 2023

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Resume:

JN Judy Nderitu

Lawrence, MA ***** 510-***-**** adu4oo@r.postjobfree.com

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PROFESSIONAL

SUMMARY

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

SKILLS Administration and Reporting

Plan Projects

Negotiation and Conflict

Resolution

Business Analysis

Scheduling and Coordinating

Employee Coaching and

Mentoring

Managing Operations and

Efficiency

Performance Tracking and

Evaluations

Process Change Improvements

Business Requirements

Documents (BRDs)

Communications Management

Project Support

Process Evaluations

Operational Standards

Change Implementation

Constructive Feedback

Strategic Decision-Making

HR Consulting

Stakeholder Communications

Social Media Platforms

Leading Organizational Change

Change Request Processing

Process Improvement Solutions

Process Improvement Initiatives

Organizational Leadership

Financial Statements

Community Organization

Customer Communication

Strategic Vision

Team Relationships

Program Improvements

POS Inventory System Operation

Improvement Strategies

Performance Goals

Employee Performance Reviews

Motivational Leadership

Process Change Documentation

Job Assignments

Employee Engagement

Change Management Process

Assignment Delegation

Professional Relationships

Inventory Accuracy

Application Management

Staff Retention

Corrective Actions

WORK HISTORY CHANGE MANAGER

HRP

Designed processes and systems supporting business needs before, during and after transitions.

Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes. Built support for change throughout business unit through direct outreach strategies.

Created methods to integrate functions, optimize processes and prepare staff through proactive training.

COMMUNICATIONS DIRECTOR 04/2018 to 06/2022

Jesus Celebration Center Lowell, MA

Managed media relations and campaigns to address public communications in crisis situations.

Built and strengthened relationships with members of media in order to promote positive coverage.

Oversaw social media presence and aligned posts to include branding and trending ideas.

Taught in-house employees strategies for successful internal and external communications.

PUBLIC RELATIONS COORDINATOR 01/2013 to 03/2016

Elections Observation Group Nairobi, Kenya

Collaborated with media to encourage company and product coverage and promote brand mission and values.

Collaborated with external PR firms, as well as internal sales and marketing managers, to determine branding, product positioning and media messages.

Wrote and edited articles, web content, advertising copy, periodicals and publications for internal and external audiences.

Planned and organized seminars, meetings and retreats. EDUCATION Master Of Science Organizational Leadership 02/2021 Southern New Hampshire University, Hooksett, NH

Member of Honor's Society Name

Dean's List Semester and Year

Bachelor Of Arts Journalism, Broadcast 01/2010

University of Nairobi, Nairobi, Kenya

Professional development completed in Subject



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