JN Judy Nderitu
Lawrence, MA ***** 510-***-**** adu4oo@r.postjobfree.com
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PROFESSIONAL
SUMMARY
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
SKILLS Administration and Reporting
Plan Projects
Negotiation and Conflict
Resolution
Business Analysis
Scheduling and Coordinating
Employee Coaching and
Mentoring
Managing Operations and
Efficiency
Performance Tracking and
Evaluations
Process Change Improvements
Business Requirements
Documents (BRDs)
Communications Management
Project Support
Process Evaluations
Operational Standards
Change Implementation
Constructive Feedback
Strategic Decision-Making
HR Consulting
Stakeholder Communications
Social Media Platforms
Leading Organizational Change
Change Request Processing
Process Improvement Solutions
Process Improvement Initiatives
Organizational Leadership
Financial Statements
Community Organization
Customer Communication
Strategic Vision
Team Relationships
Program Improvements
POS Inventory System Operation
Improvement Strategies
Performance Goals
Employee Performance Reviews
Motivational Leadership
Process Change Documentation
Job Assignments
Employee Engagement
Change Management Process
Assignment Delegation
Professional Relationships
Inventory Accuracy
Application Management
Staff Retention
Corrective Actions
WORK HISTORY CHANGE MANAGER
HRP
Designed processes and systems supporting business needs before, during and after transitions.
Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes. Built support for change throughout business unit through direct outreach strategies.
Created methods to integrate functions, optimize processes and prepare staff through proactive training.
COMMUNICATIONS DIRECTOR 04/2018 to 06/2022
Jesus Celebration Center Lowell, MA
Managed media relations and campaigns to address public communications in crisis situations.
Built and strengthened relationships with members of media in order to promote positive coverage.
Oversaw social media presence and aligned posts to include branding and trending ideas.
Taught in-house employees strategies for successful internal and external communications.
PUBLIC RELATIONS COORDINATOR 01/2013 to 03/2016
Elections Observation Group Nairobi, Kenya
Collaborated with media to encourage company and product coverage and promote brand mission and values.
Collaborated with external PR firms, as well as internal sales and marketing managers, to determine branding, product positioning and media messages.
Wrote and edited articles, web content, advertising copy, periodicals and publications for internal and external audiences.
Planned and organized seminars, meetings and retreats. EDUCATION Master Of Science Organizational Leadership 02/2021 Southern New Hampshire University, Hooksett, NH
Member of Honor's Society Name
Dean's List Semester and Year
Bachelor Of Arts Journalism, Broadcast 01/2010
University of Nairobi, Nairobi, Kenya
Professional development completed in Subject