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It Manager Receptionist

Location:
Fujairah, United Arab Emirates
Posted:
February 04, 2023

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Resume:

MARY JOY ACEBO MENDOZA

Faseel Bldg. Al Faseel Fujairah UAE

Email Add: adu4ob@r.postjobfree.com

Contact # 009****-****-***

* Holding Valid UAE Driving License

OBJECTVE:

It is honor for me to work in a company where in doors for new horizons are never closed in return, I shall be trying to contribute the best that I can for the continuous success of your good company I am willing to work in an environment where I can expose myself on a job that can widen my intellectual capabilities and render my services to the best of my ability.

EMPLOYMENT RECORD

MITSUBISHI AL HABTOOR MOTORS LLC

Position: Sales Administrator

(From July 11, 2011 up to till date)

Mohamed Bin Matar Road, Fujairah, UAE

Roles & Responsibilities:

Directly worked with Branch Manager in preparing and assembling daily reports.

Responsible for online Vehicle registration thru Abu Dhabi Police GHQ –E-Services.

Check all require documents for vehicle invoices including Bank LPO, and condition and validation of Post Dated cheques payment receipt etc.

Invoices for Individual and Used vehicles deals, check all the documents properly including vehicle signed and confirmed order payments receipt and in case of finance deal check the Bank LPO and make sure this is valid and come from company’s listed banks, push the PDI line and accessories line and make sure that offers lines are included in order also check that invoice should be done under the same customer name which is bank approve auto loan and outstanding should same on LPO and in main Invoice.

Stock checking on weekly & monthly basis (for Branch only) prepare a stock report and send to Stock controller to make sure that all the vehicle which is laying in showroom for display and pending for deliver are in showroom custody and in good condition.

Release Mortgage of Local or Credit deal after confirmation weather

Coordinate with sales team and arrange the documents for registration and also check if customer submitted documents are qualifying for vehicle registration.

Controlling Sold vehicles VCC for New vehicles and Hayaza for Used vehicles

Follow up with PDI section for smooth and fast vehicle delivery and also inform to PDI team for accessory if required any vehicle by pushing line and by mail also.

Submit 2nd set to F&I against the outstanding balance after properly review all the documents (including vehicles invoice, Registration Card Copy LPO vehicles insurance.)

Preparing sale letter address to Traffic Department for vehicles Registration. (Before release sale letter checks all the documents either deal is clear and in case of finance deal make sure that we received original LPO and mortgage from bank and down payment.

Prepare Sales Report on daily basis for the Branch and also analysis the daily sale report to get net numbers of daily sales to avoid re Invoices.

Get the Cheque Clearance from the Accounts Dept. and in case of Cheque Return from Bank Coordinate with Sale Team to get an alternative from customer (‘another cheque or Cash amount’.)

Arrange Showroom Display Vehicles as according to requirement or request by sales team.

Update Sales Team regarding Vehicle transfer and delivery date and make sure that we collect all required documents from customer before the delivery.( example Original insurance and registration card copy)

Arrange to Transfer Commercial vehicles for Fabrication Job and make Sure that all required documents are complete and vehicles are safely transfer to Fabricator.

Arrange to Issue LPOs for Fabricator for commercial vehicles fabrication job and after the completing Fabrication job.

Maintain a Schedule for pending deals and follow up on daily bases to avoid any kind of delay in vehicles delivery or submit second sets to Bank (in case of finance deal)

Prepare Vehicles passing Documents for Commercial Vehicles and send along with the vehicles to Traffic Department for Commercial Vehicle Passing.

Online Mortgage update and arrange to Release for Local Deals or Credit deals.

Updating daily sales and inquiry report generating from ERP system & manual as well.

Scan Deals Files through DDFS including all required documents invoice, Sale letter, etc. for our record.

To inform sales management of any administration issues relating to paperwork including file documentation, prior to vehicle delivery.

Arranging Test drives on request from the customer.

Followed up with those customers after delivery to ensure customer satisfaction created and maintained excellent relationships w/ customers.

To ensure good customer contact and maintain an adequate flow of information to Staff.

Assure the confidentiality of important matters.

Sismak International LLC.

Position: Receptionist cum Secretary

Faseel Road, Fujairah, UAE

Job Description:

Deals with Telephone calls, takes call messages and forwards the same to concern staff.

Enters, retrieves, updates verifies, and deletes information from electronic files.

Sorts, opens, and distributes incoming mail to staff; associates incoming correspondence with files or related materials needed for meeting, correspondence and reports.

Checking and Filing of Invoices and Local Purchase Orders.

Maintains confidentially of documents and information received.

Keep informed of office details and advises management of problems.

Attend to the client’s inquiries and concerns.

Determines needs and orders office supplies, equipment, repair and maintenance services through agency.

Operates standard office equipment.

Al Hilal Properties (Real Estate)

Position: Receptionist (March 8, 2009 to May 23, 2010)

Fujairah Tower Fujairah UAE

Job Description:

Manage company switchboard,routing calls as appropriate

Greet and welcome visitors to the Offices between -8:30 am to 5:00 pm and informing the relevant member of staff of their arrival.

Receive incoming courier packages and prepare outgoing packages

Receive and distribute fax correspondence

Receiving and transferring telephone calls, taking brief messages and passing these on via email system or connecting callers to staff member’s personal direct line.

Report telephone equipment and line faults to the IT Manager.

Review and update on a regular basis the staff contact and telephone extension list.

Monitor and ensure that the reception area is kept tidy and projects a business like image.

Greet all the visitors by offering refreshments; inform the appropriate staff of their arrival.

SEMINAR ATTENDED

SYSTEM TECHNOLOGY INSTITUTE CONVENTION

2002 - 2003

KNOWLEDGE/ SKILLS/ ABILITIES

Computer literate, with keyboard skills and experience of word-processing (Microsoft Word, Excel, Outlook)

Familiarities with the use of office equipment i.e. fax photocopiers etc.

Ability to interpret and apply complex rules, regulations, policies, and procedures.

Ability to work with minimal supervision

Good moral and written communication skills both in English and Filipino

Organization & Time Management

People Oriented & Team Player

EDUCATIONAL BACKGROUND

COLLEGE : Associate in Computer Technology

System Technology Institute (STI)

San Pablo City Laguna

2000 – 2002

SECONDARY : San Pablo Colleges

San Pablo City, Laguna

March 1999- 2000

PRIMARY : Marcelino Memorial Colleges

Alaminos, Laguna

March 1996- 1997

PERSONAL BACKGROUND

Date of Birth : July 18, 1983

Place of Birth : Ibaan, Batangas Phil.

Civil status : Married

Height : 5'5”

Weight : 120 lbs.

Religion : Christian

Nationality : Filipino

Sex : Female

Language spoken : English & Filipino

Visa Status : Transferable Visa

Passport No : P8855105B issued at PCG Dubai on 07-Feb-2022

Valid till 06-Feb-2032

Contact No : 009**-**-****-***

Mary Joy Acebo Mendoza

Name & Signature



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