Meghan Meola

Experienced Retail Manager

Orlando, FL 32806

adu4nb@r.postjobfree.com

+1-321-***-****

I have over 13 years of retail, customer service and management experience. I have experience as a merchandiser, brand ambassador and operational manager. Authorized to work in the US for any employer

Work Experience

Remote Financial Aide Services

Valencia College - Orlando, FL

December 2022 to Present

I am responsible for filing confidential financial aide documents and destroying documents properly. I answer inbound calls and use multiple vehicles of communication including and not limited to electronic mail and telecommunications.

Academy Trainer

Walmart - Orlando, FL

August 2021 to Present

As an academy trainer I am responsible for all aspects of the front end and maintenance. I am also responsible for training new and existing associates. I am responsible for fully understanding all Wal Mart policies and procedures to be able to educate other associates. I am involved in asset protection, financial services, inventory management and metrics. Merchandiser

Lawrence Merchandising - Orlando, FL

June 2008 to Present

I am responsible for executing, with a high level of accuracy, operational and administrative job tasks as directed by company policy, customer

requirements, and the direction of Lawrence Merchandising Management.

Store Manager

Dollar Tree - Orlando, FL

October 2019 to April 2022

As a store manager I direct the receipt and return of DSD merchandise. Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.) Perform daily store operations, reconcile tills and safe at close of business. Analyze shrink, P&L, sales trends etc. Manage payroll and budget.

Front Desk Supervisor/Night Auditor

Sun Inn & Suites - Kissimmee, FL

October 2019 to February 2020

• I supervise the efficient operations of reception including check in/out procedures. I support team members in handling guest requests and inquires to ensure a positive outcome is achieved. I understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties. I monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork. I maximize room occupancy and use up-selling techniques to promote hotel services and facilities. As a night auditor, I provide excellent customer service to guests and keep the front desk and accounting operations running smoothly at night. I assist guests with their overnight requests and balance accounts leftover from the day shift. I handles late night check-ins, manage guest requests and accept reservations. Merchandiser

Gardenvision - Kissimmee, FL

October 2019 to February 2020

As a merchandiser I make every store visit on time, and for the allocated amount of time, according to my schedule. I exhibit high levels of productivity and accuracy, comply with safety standards while working in the stores. I execute merchandiser-specific tasks as directed via voice, print or electronic instructions. I strives to insure that my work impacts the shopping experience as significantly as possible by: adjusting prescribed requirements to suit the needs of the local store, I ensure that all details are attended to, leaving the display picture-perfect by providing information and feedback to store personnel so that they understand the objectives.

Music Education Clerk

Valencia College - Orlando, FL

March 2018 to October 2018

Responsible for providing advanced and complex clerical, secretarial, and general support to management. Exercises initiative, independent

judgment and discretion in carrying out assignments in the music department.

Brand Ambassador

Austlen Baby Co - Orlando, FL

July 2017 to January 2018

Area

As a brand ambassador I was responsible for communicating with project manager to schedule visits to retail locations. I read planograms, clean, set, stock and tag shelves. I communicated with store staff to complete

objectives. I performed audits and product training. I educated and informed shoppers about everything our client has to offer. I engaged

shoppers and shared key messages about our client's & sponsor's products to create a "buzz" to gain attention and I enthusiastically created memorable brand experiences for shoppers.

Visual Designer

Artegon Marketplace - Orlando, FL

July 2016 to November 2016

As a visual merchandiser at Artegon marketplace I work with a team of individuals to create visual displays for retailers/tenants. Our team

implements designs for our retailers/tenants through an artful mix of materials including paper, reclaimed or recycled materials, wood,

material to very unique items like plastic milk jugs, clothes pins, hangers, wood planks, corks, and peg board to create typical merchandising

opportunities.

Store Manager

Stride Rite - Orlando, FL

June 2014 to January 2015

As the store manager at Stride Rite I was responsible for managing store staff from hiring to training. I maintained the store from an operational standpoint, including analyzing P&L statements and creating business plans to drive sales. I managed receiving, mark-ups and mark downs of merchandise to drive and protect margin. I maintained business calendar

and made arrangements for myself and supervisor in preparation for meetings. I was also responsible for typing and editing all

correspondence documents from my location.

Assistant Store Manager

Ross Stores Inc - Orlando, FL

June 2012 to June 2014

As an assistant manager for Ross I was responsible for hiring and training new associates. I maintained the store from an operational standpoint which includes loss prevention and safety. 80% of my time was

performing administrative duties, such as maintaining associate files, validating cash office and staff scheduling. I answered multi-line phone, scheduled building maintenance, I transcribed and lead daily meetings

for various departments of my store staff. 20% was managing on the sales floor of 10+ associates as the Manager on Duty. I worked in

multiple stores ranging from $12 million-$19 million locations. I also participated in multiple store openings.

Guest Service Lead

Winn-Dixie - Orlando, FL

April 2007 to February 2013

As a guest service lead for Winn Dixie I handled all inbound calls to the store. I opened accounts for customers and dispersed money to

customers. My responsibilities included: check cashing, utility payments selling money orders and completing Western Union transactions. I reconciled tills and safe, this includes balancing cash, checks and coupons using an adding machine at close of business. I was responsible for filling out company deposit and change order slips, I also validated and stamped

when completed. I processed routine account transactions, validated customer identification information, recorded transactions and reported suspicious activity.

Assistant Manager

Spirit Halloween - Orlando, FL

September 2009 to November 2010

As assistant store manager I was responsible for a training and scheduling new employees. I reconciled tills and safe at the close of

business, including all business related paperwork. I handled all merchandising in the store and receiving shipments. I had an overall management responsibility of 5-8 employees per shift. I held keys to the store, office and safe and gained progressive experience in visual

merchandising, floor lay-outs, and customer service. Key Holder

Simply Unforgetable Party Shop - Orlando, FL

September 2008 to July 2009

As key holder I was responsible for 3-4 employees each shift, making sure all tasks for the day were complete. I held keys to the store, office and safe. I was also responsible for reconciling tills at the end of my shift.

Experience and training in visual merchandising and customer service. Experience in receiving, mark-ups and mark downs of merchandise to drive and protect margin. ㅡ

Education

AA

Valencia College - Orlando, FL

2020

Diploma

Olympia High School - Orlando, FL

2008

Skills

• Excel (5 years)

• Ms word (10+ years)

• Word (10+ years)

• Leadership skills (8 years)

• Presentation skills (10+ years)

• Peoplesoft (8 years)

• Operations (8 years)

• Customer Service (10+ years)

• Retail (10+ years)

• Retail Management (10+ years)

• Planogram (10+ years)

• Time Management (10+ years)

• Payroll (10+ years)

• Time & Attendance Systems (10+ years)

• Data Entry (10+ years)

• Computer Literacy (10+ years)

• Communications (9 years)

• Education: Associate (10+ years)

• Loss Prevention

• Store Management Experience

• Guest Services

• Office Administration

• Merchandising

• Upselling

• Profit & Loss

• Hotel experience

• Operations management

• Management

• English

• Microsoft Excel

• Front desk

• Microsoft Powerpoint

• Typing

• Supervising experience

• Restaurant experience

• Conflict management

• Visual Design

• Budgeting

• Cash Handling

• Assistant Manager Experience

• E-commerce (8 years)

• Remodeling

• Financial services

• Banking

• Microsoft Outlook

• Accounting

• QuickBooks

• Communication skills

• Human Resources

• Microsoft Office

Links

http://www.linkedin.com/in/meghanmeola

Certifications and Licenses

ServSafe

Food Handler Certification

Assessments

Retail Customer Service — Expert

January 2020

Comprehending and responding to retail customer needs. Full results: Expert

Retail Cashier — Expert

December 2019

Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Expert

Sales Skills: Influence & Negotiation — Highly Proficient November 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: Highly Proficient

Data Entry — Highly Proficient

June 2019

Measures a candidate's ability to accurately input data and effectively manage databases. Full results: Highly Proficient

Conscientiousness — Expert

July 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Expert

Retail Cash Handling — Expert

July 2019

Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Expert

Sales Skills: Influence & Negotiation — Expert

June 2019

Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.

Full results: Expert

Receptionist — Highly Proficient

June 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Night Auditor (Hotel) — Highly Proficient

January 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate