Front End Supervisor, Customer Service, Data Entry Service Rep
Resume:
March 2006 - Aug 2008
Sept 2001 - August 2005
April 1996 - Sept 2001
1998
1996
CORINNE LANDUCCI
**** ******** ****** ***** *****, NC 28023
704-***-**** adu4hr@r.postjobfree.com
Objective
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Experience
Sam's Club/Walmart Corporation
Front End Supervisor
Retail mgmt skills, assisted members with issues, customer satisfaction, interviewed, hired/fired, trained new employees, handled all inventory for jewelry and all high priced merchandise. Handled all monies, preparing tills as well as closing out tills, all deposits, safes, checks & balances, etc. Followed all policies and procedures for company.
Windstream Communications
SSR (Sales & Service Rep)
Inbound call center duties. Heavy phones. Started out as Customer Service Rep assisting customers calling about their bill. Sold products and services to customers to help provide great pricing. Then did some retention to save our customers from canceling their services. Handled escalated calls and made our customer base happy. Finally, I worked in our installation department bringing in as many new services to each account as possible. Worked on computers throughout calls coming in. Made notes on every account to insure the best communication throughout each department. Partnered with Dish Network. Sold phone, internet, and Dish services whenever possible as well as other misc svcs. Swim n Sport
Assistant Store Manager
Asst store manager, scheduling, hiring/firing, training on registers and computers, handled all inventory, stock, sales & services, as well as store revenue. Assisted customers in an upscale retail store with the perfect swimwear. Followed all policies and procedures, store layouts and displays. Handled all banking and deposits. Express Radio
Office Manager
Handled all phone calls, computers, data entry, billing, accts payable/accts receivable, payrollusales & services. Major Nextel company who fixed and sold accounts to companies in the South Florida region. A&E Electric
Office Manager
Started with A&E as a work program in high school. I learned everything about phones, computers, accounts payable/accounts receivable, data entry, assisting customers with quotes on electrical jobs, etc. Education
Interim Nursing
CHHA/CNA
Parsippany Hills High School
High School Diploma
3.8 GPA
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