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Personal Assistant Customer

Location:
Ikeja, Lagos, Nigeria
Posted:
February 03, 2023

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Resume:

VALENTINA MICHEAL

Address: *** ****, * *****, ***** Estate, Egbeda, Lagos State.

Tel: +234********** Email:adu4hl@r.postjobfree.com

Date of Birth: 14th February, 1997

State of Origin: Edo

Sex: Female

OBJECTIVE

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

EXPERIENCE

Army General 2019 - 2022

Asokoro Abuja, FCT.

Position: Personal Assistant.

Duties

Scheduling and calendar management.

Conference setup and taking customer calls.

Database creation and management.

Microsoft Office.

Administered accounts and budgets.

Organized and maintained appointments, incoming emails, faxes and posts, often corresponding on behalf of management.

Screened phone calls, inquiries and requests, and handled them when appropriate.

Negotiated with clients often involving crucial decision-making tactics, attended meetings and ensured managements readiness and preparation.

Coordinated travel, visas and accommodations and, occasionally, traveled with management, took notes or dictation at meetings and provided general assistance during presentations.

Wazobia FM Abuja 2018

Position: Presenter

Duties

Scouring state publications and existing public discourses to source newsworthy data.

Interviewing prominent and oft-neglected figures to obtain precise, well-rounded accounts.

Procuring viewers' observations to facilitate their engagement.

Safeguarding your anonymous sources' identities.

Consulting with in-house Stylists to select office-appropriate, well-fitting garments.

Jotting down prominent talking points before your shows.

Chairing intermittent round table discussions to carefully unpack pertinent stories.

ETA Zuma Group, Abuja 2016

Position: Customer Services

Duties

Manage incoming calls by utilizing computer technology.

Coordinate with internal departments to answer questions about the company’s products and services as soon as possible.

Instruct for using products/services and provide options precisely.

Follow up to ensure resolution.

Record reviews and report on user experience.

Collect customer information.

Build trust and empathy through open and patient interactions.

Inform customers about service renewal, order status, shipping, etc.

Universite Protestante De Afrique De I Ouest Porto-Novo Benin 2022

B.Sc Mass Communication

Universal School of Aviation (Advanced Ticketing /Reservation and Tourism) 2018

Igbode Mixed Grammar School, Erhurun -Uneme Edo State(NECO) 2015

SKILLS

Excellent sales skills.

Excellent interpersonal skills.

Ability to sell ideas or products and sway opinions.

Ability to work after-hours and on weekends.

Ability to travel extensively.

Ability to work outdoors.

Ability to walk and stand for long periods.

Good computer proficiency

ACTIVITIES

Almustapha Peace, Unity and Development Initiative, FCT Abjue 2014

Certificate of Proficiency

HOBBIES

Travelling, meeting people, surfing on Internet and reading

REFERENCE

Available on request



Contact this candidate