Jeffrey Brown

Richmond, Virginia ***** ● 804-***-**** ● adu4hj@r.postjobfree.com

Senior Human Resource Professional

Innovative passionate and engaging human resource leader with proven ability to solve problems and overcome challenges. Bring fresh ideas, initiative, dedication, and experience, demanding excellence in consistently meeting business objectives and exceeding performance expectations. Exceptional ability to work under high pressure, offering 20+ years of recruiting experience, innovative communication techniques and solid management/business acumen, complimented by a proven ability to build high levels of client loyalty and employee retention.

CORE COMPETENCIES

• Microsoft Office Suite (word, excel, powerpoint)

• Human Resources Information Software (PeopleAdmin, Recruitment Management System, PeopleSoft, IQNavigator, Bullhorn,Insightsquare, Peoplefluent, Taleo, Kenexa, Bamboo HR, UPS AE, Workday, Viventium, Kronos)

• On Boarding

• Employee Relations

• Performance Management

• Sourcing/Recruiting

• Training & Development

• Project Management

• Process Improvement

• Payroll

• Customer Service

PROFESSIONAL EXPERIENCE

Human Resource Director

July 2021 – Present

Medical Facilities of america

Richmond VA

●Educate employees on benefit programs and perform exit interviews for department heads.

●Track employee leaves of absence, address employee’s issues.

●Execute employee recognition programs.

●Develop policies and procedures including quality selection, hiring, training, employee relations and retention programs.

●Plan coordinate and support all human resource functions including benefits administration, training and development, employee relations, records/compliance management, HRIS management and employee engagement activities.

●Hired over 100 healthcare employees in the first 120 days of employment.

●Manage employee time keeping system (Hosted Time)

●Manage facility bonus and incentive programs.

●Manage KPI’s related to Attendance, Turnover and Headcount reporting

Recruiter

July 2018 – July 2021

Patrice & Associates

Richmond VA

●Perform database searches to source qualified candidates.

●Source potential candidates and built candidate pools.

●Arrange interviews between candidate and client.

●Managed recruiting process for the hiring of district managers and restaurant managers through internal development and external sourcing.

●Recruit and source candidates for the hospitality industry to include restaurant managers, assistant managers, and director level positions.

Seasonal Human Resource Representative

September 2020 – December 2020

UPS/Pyramid Consulting

Richmond VA

●Sourced, recruiter, selected and hired over 20 candidates weekly for peak season.

●Held weekly orientation/tours for potential candidates.

●Completed new hire paperwork and background checks.

●Consulted with management regarding new hire employment status.

Account Manager/Recruiter (Contract)

January 2017 – January 2018

Premier STAFFING SOURCE, inc.

Richmond VA

●Updated database to maintain detailed record of correspondence/actions with both client and candidate.

●Interviewed/assessed candidate to qualify against clients’ needs.

●Attended college and local job fairs to attract candidates.

●Arranged interviews between candidate and client.

●Cultivated strong business relationships with clients/customers to drive business development.

Human Resource Consultant (Contract)

May 2016 – December 2016

Commonwealth of Virginia/GC Associates

Richmond VA

●Designed and implemented a Recruiting and Hiring Standard Operating Procedure for Virginia Department of Emergency Management (VDEM)

●Administered a full-cycle recruitment process for the agency.

●Collaborated with hiring managers to develop interview questions, prospective interview panels and develop a screening criteria matrix.

●Conducted orientations to foster positive attitude toward organizational objectives.

●Analyzed company benefits, compensation, training, recruiting, workforce planning, conflict management, and performance management to provide guidance to directors.

●Managed a full range of HR consultation and support to designed population including but not limited to performance management, compensation, employee relations, development, talent management, recruitment amongst others.

Lead Workforce Manager (Contract)

February 2015 – April 2016

Hill phoenix/Surge Staffing

Colonial Heights VA

●Planned and conducted new employee orientations weekly to foster positive attitude toward organizational objectives.

●Streamlined the collecting, updating, and coordinating site payroll with Payroll Manager.

●Produced recruitment status reports on open requisitions and discussed future staffing plans.

●Provided support to the site, including assisting with employee relations, conducting investigations assigned and maintaining employee corrective actions.

●Supervised the creation of a positive work environment while improving employee retention.

●Managed and advised line management on performance, grievances absence, maternity, etc.

Workforce Manager (Contract)

July 2014 - January 2015

uPS/Staffmark

Richmond VA

●Established and maintained relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.

●Hired and recruited 25-40 new hires weekly during peak season for the call center.

●Managed and influenced a staff of 75 Customer Service Representatives/25 Administrative Personnel, preparing work schedules and assigning specific duties.

●Reduced employee turnover by 20% through implementation of new employee training and development program.

●Served as a link between management and employees by handling questions and helping resolve-work related problems to foster a positive environment.

Workforce Supervisor (Contract)

October 2013 - July 2014

CRESCENT PARK/STAFFMARK

Mechanicsburg, PA

●Supervised 115 warehouse employees.

●Coached and counseled temporary employees relative to attendance, productivity, and overall job performance to meet improvement objectives.

●Performed payroll functions with high accuracy rates and adherence to deadlines.

Regional Director of Recruiting

October 2012 - September 2013

AFLAC

Newark, DE

●Lead all recruiting activities for 3 offices in Delaware and supervised recruiting staff of 3 recruiters, including preparing schedules and planning and assigning duties.

●Developed and implement recruiting strategies including the design/placement of advertisements in newspapers, publications, internet sites and other recruitment vehicles such as radio.

●Analyzed results of advertising to determine effectiveness.

ADDITIONAL EXPERIENCE

RECRUITING SUPERVISOR February 1998 – September 2012 BENEFITVISION, INC. Harrisburg, PA

EDUCATION & TRAINING

Master of Science in HRM W/concentration in Organizational & HR Development 2020

Strayer University Richmond, VA

Bachelor Business Administration W/emphasis in HR Management 2010

American Intercontinental University Schaumburg, IL

SHRM Certification: Pursuing

Advisory Board Member ECPI

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