Data Entry Administrative Assistant

Annette Torres

*** ****** ** ** *****: 954-***-****

Calhoun, TN 37309 Email: **********@*****.***

SUMMARY OF QUALIFICATIONS

Administrative Assistant, Business Analyst with a background in combining project management and information technology expertise into design, implementation and deployment of technology solutions within the mortgage industry.

PROFESSIONAL EXPERIENCE

AMEC Foster Wheeler/Wood PLC, Charleston, TN

2018-2019

Site Document Controller

Created and distributed Meeting Minutes, created, processed and tracked Payment Applications from contractors, created, processed and tracked change orders from contractors, input man hours from contractors into AMEC data base, order supplies. Various Admin duties when needed.

Broward County Property Appraiser, Ft. Lauderdale, Fl 2013-2016

Assessment Clerk/Data Entry

Process Building Cards submitted by property appraisers for changes to tax roll Process building permits, final inspections, and certificates of occupancy for 32 cities to add to tax roll

Created excel spreadsheet of permits for property appraisers to add property additions to tax roll Assists with Trim and Tax Bill verification

Assist taxpayers with issues on their property tax bills Reviewed recorded mortgages for issues

CitiMortgage formerly ABN AMRO Mortgage Group Inc., Sunrise, Fl 2003-2007 Business Analyst

• Solutions oriented

• Detail oriented

• Reliable and dependable

• Self Motivated

• Ability to recognize, troubleshoot and

resolve critical production issues

Annette Torres Page 2

Gathered, analyzed and wrote business requirements for changes to software. User acceptance testing (UAT) and user verification testing (UVT) for changes to software. Application support and troubleshot and resolved system issues. Implemented new mortgage products to LOS system to widen customer base. Meet with management to gather requirements need for software updates. Create requirements document to submit to software engineers.

Title Review 2000-2003

2000-2003

Reviewed title commitments for defects. Advised title clearing department of defects and how to resolve to clear defects so loan could move to closing.

• Implemented process change to review title commitments more efficiently and work through backlog of commitments to close more loans in a timely manner. Mortgage.com, Sunrise, Fl 1997-2000

Post Closing Admin/File room supervisor/Subprime loan prep Reviewed and prepared subprime loan files to be purchased by warehouse lenders. Created servicing letters and assignment of mortgages for each loan purchased. Sent out updated servicing information to borrowers and insurance companies. Prepared and shipped files to potential investors and FHA. Supervised a team of 5 file clerks. Tracked incoming and outgoing files. Prepared and inventoried files sent to offsite storage. Ordered and maintained supplies for department. Handled maintenance and repair of copiers and printers.

• Created a tracking system for file inventory.

• Set up and organized file room with limited space. Receptionist 1996-1997

Switchboard operator, prepared luncheons for management meetings, sorted and distributed incoming mail. Ordered supplies and maintained inventory of supplies. Assisted with admin duties in various depts.

• Excelled within a fast-paced environment, continually taking on increased levels of responsibility.

EDUCATION

Paralegal, Legal Career Institute, Ft. Lauderdale, Fl Legal Secretary Certificate, Sheridan Vocational, Hollywood, Fl Annette Torres Page 3

COMPUTER SKILLS

MS Excel

MS Word

TYPE 50 WPM

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