Tiffany Figoni

Reno, NV *****

adu4dp@r.postjobfree.com

+1-775-***-****

• Attention to detail

• Problem solving

• Communication skills

• Organization

• Data entry

• Document management

• Customer service

• Detail oriented

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Independent Business Owner

Public Service - Reno, NV

October 2020 to Present

• Manage general logistics within the development office through administrative assistance, such as drafting mail, data entry filing, faxing, and answering and returning phone calls, schedule and confirm clients.

Parts Runner

O'Reilly Auto Parts - Sparks, NV

August 2019 to March 2020

parts runner, delivering parts, having highly great customer service skills Senior Caregiver

Self Employed Private Care - Reno, NV

April 2016 to December 2017

I was a caregiver to my father whom needed 24 hour care due to a severe stroke, and heartache which left him ultimately incapable of doing daily tasks on his own. I dispensed all medications daily

( 7 different medications 3 for hypertension alone) helped him bathe; prepared meals;did his laundry ; overnight sleeps; walks ; did therapeutical things with him . He sadly passed away due to a heart attack on 04-23-2016

Bookkeeper/Administrative Assistant

Gunsmith - Sparks, NV

May 2015 to December 2017

Bookkeeping; scheduling clients ; maintaining clients files ; data entry ; office and supply checking Customer Service Manager

Cross Country Inspections - Sparks, NV

October 2011 to July 2016

Duties: Customer service; call center; work orders; handling money and payments from clients ; scheduling employees work week ; scheduling appointments for clients; scheduled home inspections; inventory control; entered sales orders; data entry specialist Manager

Cross country inspections - Sparks, NV

February 2008 to October 2014

Office manager, bookkeeping and customer service relations manager

• Managed day-to-day operations

• Handled opening and closing of office

• Generated payroll reports

• Managed business and office bank accounts

• Prepared staff schedules

Medical Receptionist

At Your Service Staffing - Reno, NV

June 2009 to April 2014

Clinical caregiver for therapy services and patient care and physical activity facilitator Education

Some college in Public Administration

Liberty University - Virginia

November 2021 to Present

High school diploma

Galena High School - Reno, NV

September 2003 to March 2007

Skills

• Microsoft Office (8 years)

• English (10+ years)

• MySQL (4 years)

• HTML5 (10+ years)

• Active Directory (10+ years)

• Microsoft Office (10+ years)

• HIPAA (4 years)

• Medicare (5 years)

• Accounting (10+ years)

• JavaScript (10+ years)

• Microsoft Office (10+ years)

• Delivery driver experience (8 years)

• Sales (8 years)

• Management (8 years)

• Microsoft Office (10+ years)

• Epic (3 years)

• Databases (10+ years)

• ICD-9 (2 years)

• Hospitality

• Property management

• Database administration (10+ years)

• Cashiering (4 years)

• Succession planning (7 years)

• Information security (4 years)

• Human resources (5 years)

• Revit

• Medical terminology

• Financial acumen

• Software troubleshooting

• Public health

• Medical receptionist

• ERP systems

• Office manager experience

• Compliance management

• Microsoft Project

• Research

• Construction

• Order entry

• Basic math

• Operating systems

• Organizational management

• Medical office experience

• Schedule management

• Dispatching

• Inventory control

• Transmissions

• Organizational skills

• Administrative experience

• Driving

• Cash handling

• Customer service

• Stocking

• Communication skills

• Oracle

• Microsoft SQL Server

• Linux

• Java

• LAN

• Customer support

• Windows

• Time management

• Hotel experience

• Conflict management

• Computer literacy

• QuickBooks

• Microsoft Publisher

• Computer Networking

• ServiceNow

• Help Desk

• Visio

• Filing

• Microsoft Excel

• Typing

• Computer operation

• Zendesk

• Machine learning

• Call center

• Telecommunication

• Data entry

• Cold calling

• Copywriting

• Microsoft SharePoint

• Business Requirements

• User Acceptance Testing

Certifications and Licenses

CPR/First Aid

BLS Certification

Driver's License

April 2024

CNA

Non-CDL Class C

Assessments

Customer Focus & Orientation — Proficient

October 2019

Responding to customer situations with sensitivity. Full results: Proficient

Workplace Safety — Proficient

April 2019

Following best practices to avoid accidents and injuries. Full results: Proficient

Customer Focus & Orientation — Highly Proficient

October 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Medical receptionist skills — Proficient

February 2021

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Recruiting — Proficient

March 2021

Managing the candidate sourcing and selection process Full results: Proficient

Customer service — Expert

March 2021

Identifying and resolving common customer issues

Full results: Expert

Advanced attention to detail — Familiar

July 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Electronic health records: Best practices — Proficient September 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient

Management & leadership skills: Planning & execution — Proficient January 2021

Planning and managing resources to accomplish organizational goals Full results: Proficient

Principles of accounting — Familiar

January 2021

Preparing financial records according to federal policies Full results: Familiar

Call center customer service — Familiar

November 2021

Demonstrating customer service skills in a call center setting Full results: Familiar

Medical billing — Familiar

March 2021

Understanding the procedures and forms used for medical billing Full results: Familiar

Construction safety — Proficient

January 2022

Using safe practices while on a construction site

Full results: Proficient

Sales skills — Proficient

March 2022

Influencing and negotiating with customers

Full results: Proficient

Data entry: Attention to detail — Proficient

November 2021

Maintaining data integrity by detecting errors

Full results: Proficient

Supervisory skills: Motivating & assessing employees — Familiar May 2022

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar

Attention to detail — Familiar

February 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Retail customer service — Proficient

January 2022

Responding to customer situations in a retail setting Full results: Proficient

Verbal communication — Familiar

December 2018

Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar

Project timeline management — Familiar

June 2022

Prioritizing and allocating time to effectively achieve project deliverables Full results: Familiar

Social media — Familiar

June 2022

Knowledge of popular social media platforms, features, and functions Full results: Familiar

Data entry: Attention to detail — Proficient

November 2021

Maintaining data integrity by detecting errors

Full results: Proficient

Security guard skills — Highly Proficient

July 2022

Assessing risks, enforcing security standards, and handling complaints Full results: Highly Proficient

Workplace safety — Proficient

September 2022

Using safe practices at work

Full results: Proficient

Call center customer service — Familiar

June 2022

Demonstrating customer service skills in a call center setting Full results: Familiar

Working with MS Word documents — Familiar

May 2022

Knowledge of various Microsoft Word features, functions, and techniques Full results: Familiar

Customer focus & orientation — Familiar

April 2022

Responding to customer situations with sensitivity Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I am looking for a job where my skills will be fully utilized in a company where growth may come for myself . I am very outgoing ; and friendly people person . I am skilled at learning new concepts quickly, working well under pressure and can communicate ideas clearly and effectively.

Contact this candidate