Customer Service Executive Chef
Resume:
Rafael Sanchez
*************@*****.***
Willing to relocate: Anywhere
Objective: To secure a position with an expanding company as Catering Manager/Chef where my education and experience can be utilized to the fullest. Experience in providing optimal level of services for catering services and restaurants. Sound knowledge of all food and beverage procedures.
Work Experience
Sanchez Catering
2020- Current
Sanchez Catering is in Destin Florida but serves surrounding areas. Specializing in casual Italian dining, we bring delicious and filling food to a casual destination weddings, reunions, parties and business luncheons etc. Sanchez’s, food is about bringing family and friends together with delicious food. Specializing in 5-star homemade desserts and timing to optimize guests dining experience.
Assists the kitchen and service staff as needed to maintain the highest level of food quality, presentation,
Sets up and breaks down chairs, tables, and buffet.
Sets up the front line with the equipment, plate ware, and smallware’s needed to effectively serve all food products.
Cleans large and small trays and trays stands to be ready for service.
Maintains guest tables and serving stations according to client specifications and procedures.
Assists other catering staff as needed to optimize the guests’ dining experience.
Accomplishes all job duties while adhering to all safety guidelines and practices throughout the shift.
Reports any unsafe condition, unsafe act, accidents and/or injuries to the manager on duty.
Correctly completes closing duties at the end of each event.
Joe's Destin Italian Pizza - Destin, FL
General Manager & Executive Chef
2020 to Current
• Supervise and trained employees and owner on numerous bakery tasks
• Organized cuisine inventory and ordering process
• Negotiated food costs with a variety of vendors
• Planned and prepared catering services
• Also responsible for night reports and deposits
• Supervised employees and prepared work schedule
• Directed preparation Pizza from scratch and Italian Cuisine and baking of pastries, breads and cakes
• Designed and performed catering service and supervised special events
• Secured key wholesale and retail products and numerous suppliers
Culinary Manager / Executive Chef
Seagrass Village- The Grand - Panama City, FL
January 2017 to 2020
• Experienced in professional baking and cooking for exclusives bakeries.
• Excelled in food service management and customer service.
• Consulted in Restaurant and Bakery and Pizzerias.
• Organized and supervised catering services.
• Skilled in a variety of baking and cooking skills.
• Provided quality assurances and guidance of food preparations.
• Negotiated food costs with a variety of vendors.
• Planned and prepared catering services.
• My budget for this facility exceeds 1.5 million. I supervise and train new employees in baking,
cooking, and catering.
Not Just a Bagel Delicatessen
Bakery Manager- Destin, FL
2007 to 2015
• Supervised and trained employees and owner on numerous bakery tasks
• Organized baking inventory and ordering process
• Negotiated food costs with a variety of vendors
• Planned and prepared catering services
Dedicated Baker of Numerous Breads and Specialty Desserts
Royal B - Destin, FL
2005 to 2008
• Arranged and designed displays for bakery goods and services
• Implemented company policy for pricing and quality control
• Cooking classic New Orleans Cuisine pizza
Sues Chef Of production
• Supervised employees and prepared work schedule
• Directed preparation Pizza from scratch and baking of pastries, breads and cakes
• Secured key wholesale and retail products and numerous suppliers
• Provided key consultation for setup and organization of restaurant
• Developed Spanish and Cuban Italian Cuisine
• Communicated with owners, employees, vendors and customers about day-to-day operations
Sous Chef
Sacred Heart Hospital of the Emerald Coast - Destin, FL
2016 to 2017
Responsible for creating standard weekly menu for patients based on instructions from nutritionist.
Assisted in creating and preparing meals for patients with special needs.
Supervised kitchen staff to make sure that the kitchen was always clean.
Responsible for analyzing nutritional needs of patients and developing a standard weekly menu.
Worked with hospital nutritionist and doctors to develop proper meals for patients with special needs.
Assisted in maintaining a high level of cleanliness in the hospital kitchen.
Assisted in compiling weekly menu for patients with special requests and new patients.
Worked closely with hospital staff to ensure high quality meals in the staff kitchen.
Responsible for weekly cleaning schedule and submitting cleaning reports to management
Education
Associate in Culinary Art
Culinary Institute of America - New York, NY
January 1977 to August 1979
Associate in Florida and Puerto Rico
Culinary Institute of America and Culinary School of Cordon Bleu - New York, NY
Associate
Skills
• CUSTOMER SERVICE (10+ years)
• OUTSTANDING COMMUNICATION (10+ years)
• RECEPTIONIST (10+ years)
• RETAIL SALES (6 years)
• Baking (10+ years)
• Cooking (10+ years)
• Chef (10+ years)
• kitchen (10+ years)
• Training (10+ years)
*Reference upon request
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