Greetings,

“Recruitment requires patience. It used to be about finding the right person for a job, but now it’s about finding the right person that will do the job, enjoy the job, and want to stay and grow with the company.” I want to express my interest in becoming a member of your organization. I am the positive, self-motivating, dependable, and dedicated addition you seek for your team. I am the candidate for your organization because I believe in five core values: Customer First Always, Being Positive & Passionate, Initiating & Embracing Change, Honesty & Integrity, and Celebrating People.

I am confident I can sufficiently execute the requirements for any position. If selected, I will bring additional value to the team. If you are looking for a candidate with previous experience, who quickly absorbs knowledge, multi-tasks, relates to all demographics, and works well under pressure, look no further. I am the best candidate for this position.

I welcome the opportunity to discuss my professional experience in more in-depth.

Sincerely,

Kheesha Hudson

HIGHLIGHTS

Self-motivated ~ Excellent time management skills ~ Team player ~ Proficient with Workday ~ Conflict Management ~ Talent management ~ Microsoft office ~ Verbal & Written ~ Communication Skills ~ Leadership Skills ~ Critical Thinking ~ Multitasking Decision Making ~ Time Management ~ Project Management ~ Performance management Teamwork Collaboration ~ Employee Relations ~ Payroll Processing ~ Customer Service

ACCOMPLISHMENT

Numerous Awards for “All Around Team Member of the Year”

Numerous Awards for “Employee of the Month”

Graduated Summa Cum Laude

EXPERIENCE

GE Appliances "Advanced Services Inc." Memphis, Tennessee

Associate Recruiter 9/2020 to present

Responsible for sourcing for six core business units (scheduling, delivery, part sales, service agents, product agents, escalations)

Screening candidates and ensuring 100+ interview slots are filled for all business units every three months.

Posting the external requisitions in Workday.

Managing SSO (Single-Sign-On) request process and submitting to the Digital Technology team.

Act as a backup to the Senior HR Representative by attending and leading orientation sessions.

Create and send offer letters for new hires.

Manage the referral and hiring bonus processes, ensuring timely submission of payments.

Assist the recruiter in identifying opportunities for improving the candidate’s experience.

Facilitate hiring eligibility status using Workday, Kronos, and other applicable tools.

Ensure day-to-day operational effectiveness and quality talent acquisition outcomes within specific functional areas, establishing a culture of shared success.

Manage jobs in Workday, our ATS, through monitoring and progress reporting

Partner with Senior Talent Acquisition Coordinator to ensure all pre-onboarding activities are adequately executed.

Execute recruiting processes on the Workday, ensuring compliance with policies and procedures.

Develop and maintain candidate communications and marketing materials, including status communications, flyers, onboarding documents, offer letters, etc.

Maintain confidentiality of all potential applicant and candidate data.

Ensure all new hire information meets compliance with federal, state, and local regulations.

Assist in other recruiting projects as assigned.

Adhere to safety policies and procedures to ensure a safe work environment.

Source qualified and diverse candidates to meet position requirements.

Ensures compliance with government regulations regarding employment.

Facilitate a positive candidate experience through thorough communication, timely feedback, and interviewer preparedness.

GE Appliances "Advanced Services Inc." Memphis, Tennessee

Human Resources Specialist/Assistant Recruiter 9/2019 to 9/2020

Responsible for sourcing for six core business units (scheduling, delivery, part sales, service agents, product agents, escalations)

Screening candidates and ensuring 100+ interview slots are filled for all business units every three months.

Posting the external requisitions in Workday.

Managing SSO (Single-Sign-On) request process and submitting to the Digital Technology team.

Act as a senior HR representative's backup by attending and leading orientation sessions.

Create and send offer letters for new hires.

Manage the referral and hiring bonus processes, ensuring timely submission of payments.

Assist the recruiter in identifying opportunities for improving the candidate’s experience.

Facilitate hiring eligibility status using Workday, Kronos, and other applicable tools.

Ensure day-to-day operational effectiveness and quality talent acquisition outcomes within specific functional areas, establishing a culture of shared success.

Manage jobs in Workday, our ATS, through monitoring and progress reporting

Partner with Senior Talent Acquisition Coordinator to ensure all pre-onboarding activities are adequately executed.

Execute recruiting processes on the Workday, ensuring compliance with policies and procedures.

Develop and maintain candidate communications and marketing materials, including status communications, flyers, onboarding documents, offer letters, etc.

Maintain confidentiality of all potential applicant and candidate data.

Ensure all new hire information meets compliance with federal, state, and local regulations.

Assist in other recruiting projects as assigned.

Adhere to safety policies and procedures to ensure a safe work environment.

Source qualified and diverse candidates to meet position requirements.

Ensures compliance with government regulations regarding employment.

Facilitate a positive candidate experience through thorough communication, timely feedback, and interviewer preparedness.

Adhere to safety policies and procedures to ensure a safe work environment for all

Serve as a secondary for payroll processing and administering attendance policy, including tracking and corrective actions to include other roles as assigned.

Administrative duties, including upkeep of employee records

Input terms/resignations Input terms/resignations

Update and plug-in data for attrition reports generated HR Business Partner

Process personnel change notifications (PCN)s for all new hires and maintain and process reports

Lead/conduct New Hire Orientation and other training events with the Senior Recruiting Coordinator as your backup when needed

Support the Senior Manager, HR, with employee relations activities, including policy and procedure development, employee engagement, compliance with all policies and legal requirements, safety, and consistency among the various businesses

Serve as backup to other HR team members when appropriate

Assist and lead other projects and activities as needed

Other duties as assigned by Senior Manager, HR, Center Manager, and Director, HR

"Advances Services Inc." Memphis, Tennessee

Consumer Relation Advocate 01/2017 to 09/2019

Take ownership in resolving GE Appliances' customer concerns, including data management, capturing all the facts, following the outlined steps to resolve issues, and responding to all letters of inquiry.

Meet work schedule demands and obligations with compliance, integrity, processes, and policies.

Follow up with customers using phone, email, or text to resolve appliance-related concerns and closeout cases with successful actions.

Find creative solutions that are in the best interest of the customers and GEA when negotiating and implementing concessions.

Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc.

Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager

Complete consumer reviews for satisfaction before case closure.

“WIS International” Memphis, Tennessee

Area Recruiter Training ““Contract” 07/15 to 11/2016

Formulate a proactive recruiting and training plan

Recruiting and training practices in the field

Maintaining a minimum 95% staffing level

Implement New Inventory Associate Training Program

Coaching, training, and evaluating newly hired Associates

Submit hours for payroll

Monitoring trainees’ production

Providing training recommendations to management

Recruit new employees by advertising available positions

Screening resumes/applications

Interview for hiring

Conducting reference checks and background investigations

Extending offers of employment

Develop and maintain professional relationships through networking

Assist in general office duties

Employee relations issues and turnover reporting/analysis

Comply with EEO and ADA guidelines by ensuring hiring and training recommendations and practices are consistent with WIS’ Affirmative Action goals

“Axcess Staffing” Memphis, Tennessee

Recruiter 5/2013 to 07/2015

Greet potential clients

Work closely with clients to secure accounts

Enter the necessary information for employment

Recruit for open positions for company clients

Interview candidates for open positions

Send employees’ payroll hours for payment

“FedEx” Memphis, Tennessee

Supervisor 8/2001 to 5/2013

Worked closely with clients to secure accounts

Supervise employees to achieve company goals

Enter payroll for payment

Worked closely with the flight crew for a safe flight

Ramp Agent

Distribute freight from multiple locations within the hub

Ensure all inventory are present for expected shipping

Weight and balanced containers for safe departure

Transport freight from planes and trucks for shipment

Receiving freight from conveyor belt for loading containers

Worked closely with the flight crew for a safe flight

Material Handler

Transport freight from planes and trucks for shipment

Utilize forklift for heavy freight for shipment

Receiving freight for conveyor belt from load containers

Distribute freight from multiple locations within the Hub

EDUCATION

“Remington College Memphis Campus” 2008 to 2010

Associates of Applied Science-Criminal Justice Memphis, Tennessee

Concentration in Human Services

“University of Phoenix” 2011 to redirected

Bachelor of Science- Criminal Justice Online

Concentration in Human Services

“Southern New Hampshire University” 2021 to 2022

Bachelor in General Studies Online

Concentration in Human Resources

AFFILIATION

American Honor Society “Alpha Beta Kappa” Memphis, TN

American Criminal Justice Society “Omega Eta Psi” Memphis, TN

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