Administrative Assistant Remote
Resume:
Heather Miner
Chandler, AZ 85286
949-***-**** (cell)
********@*****.***
To acquire a challenging position within a company that provides an opportunity to utilize my skills as an independent worker while contributing to the efforts of a team.
QUALIFICATIONS
● Detail oriented with excellent communication and organizational skills
● Customer service, training, safety, and operations
● Promotions and marketing strategies
● Computer skills: Microsoft Office Suite
● Data Entry: Alpha Numeric and Ten Key
● Intuitive and adaptable to diverse environments
● Responsible and reliable
● High attention to detail
PROFESSIONAL EXPERIENCE
CrossCountry Mortgage
Rachelle Cochems - ********.*******@************.*** 7/2019-7/2022 Executive Assistant/Loan Partner / Loan Processor
● Make sure the application is fully filled out
● Review the file to see what other documentation/ items are needed
● Order all upfront items for Processing/Underwriting
● Organize and keep all past clients data up to date in a spreadsheet
● Manage all the Calendar appointments and make sure they are being attended too
● Manage the expense reports and billing
● Input all data that comes in from the clients to their files like income, assets, credit, taxes, job info
● Figure income into a spreadsheet to see if they qualify
● Pull Property profiles and pull the info we need from them into the file
● Keep a spreadsheet of all birthdays for past clients and realtors for our birthday program, and keep it up to date
● Input all fees from Title/Escrow before disclosing the file
● Make sure the file is all ready to go for the Processor by going through every field to make sure it’s all correct Fidelity National Title, Newport Beach, CA
Valerie Rapp - ***********@***.*** 9/2017-7/2019
Commercial Escrow Assistant
● Review all figures and dates of all contracts so we can open escrow, request anything that is missing
● Receipt and disbursement of funds
● Ordering of payoff demands and NHD reports
● Make sure all escrow documents are in order and correct for signature
● Review closely of the Title Reports and clearing Title for close
● Constant phone and email communication with Buyers, Sellers, Attorneys, Lenders, Brokers
● Prepare of closing packages by organizing and making sure the correct parties receive the correct packages
● Scheduling signings for closing
● Answering multi phone lines
● Notary Public - notarized clients
Alliance West Mortgage, Lake Forest, CA
Matt Wright - *****@*******.*** 3/2016-9/2017
Mortgage Loan/transaction coordinator
● Analysis of all mortgage transactions including compliance, income and credit analysis prior to submission.
● Managed and monitored the transaction process through interfacing with real estate professionals, clients, customers, vendors, title and escrow, attorneys, and lenders.
● Established and maintained positive communication between Clients and Lenders.
● Acted as liaison between listing and buyer's agents, Escrow Officers, Loan Officers and Title Agents to close all deals on a timely basis.
● Managed, maintained and successfully helped close files
● Monitored and reported all new, pending & closing activities to management
● Provided receptionist back up as needed
Stay at home Mom from 2011 - 2016
Law Offices of Adrienne D. Cohen, Santa Ana, CA
Adrienne Cohen - ***@*******.*** 3/2009-1/2011
Administrative Assistant
● Answering multi phone lines and directing to appropriate Attorney
● Filing
● Composed and Answered emails
● Drafted Correspondences for Attorneys
● Incoming and outgoing mail
● Opening and closing files
● Scheduling for all Attorneys
● Calendaring for all Attorneys
● Ordering supplies for firm
● Greeting Clients and escorted to meeting area
Friends Sports Tavern, Trabuco Canyon 9/2007-2/2009 Server/Trainer
● Full-Time Cocktail Server
● Server Team Leader/Trainer
● Oversaw staff training and scheduling
Professional Land Corporation, Laguna Hills, CA 11/2005-8/2007 Administrative Manager
● Promoted to Assistant Manager of Acquisitions
● Coordination of Vacant Land Purchasing
● Opening and closing Escrow
● Answering multi-phone lines
● Filing
● Ordering supplies
● In-going and out-going mail
● Assisting President and Vice President of the Company
● Supervised Acquisitions Team
Laguna Freds, L.P., Laguna Niguel, CA 4/2005-11/2005 Server/Trainer
● Full-Time Cocktail Server
● Server Team Leader/Trainer
● Oversaw staff training and scheduling
● Assistant Bookkeeper
Law Offices of W. Peter Godfrey, Anaheim, CA 11/2003-4/2005 Administrative Assistant
● Promoted from receptionist to Direct Assistant
● Preparation of legal documents
● Regular duties included dictation, appointment scheduling, shipping/receiving
● Filing
● In-going and out-going mail
EDUCATION and TRAINING
8/2001-6/2003 Alexandria Technical College-MN Associates Degree in Law Enforcement SKILLS
● Highly proficient in Word, Excel, PowerPoint
● Type 60-65 wpm
● Knowledge of Photomapper, Data Quick, True Forms, SSI, Legal Solutions programs
● Handling multi phone lines
REFERENCES
● Adrienne Cohen
Owner, Law Offices of Adrienne Cohen
● Matt Wright
Owner, Alliance West Mortgage
● Keith Sather
Retired
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