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Support Representative Customer

Location:
Brampton, ON, Canada
Posted:
February 03, 2023

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Resume:

CHERRY DANDIWAL

Brampton, ON L*A *L* +1-437-***-**** adu4a8@r.postjobfree.com

Professional Summary

My objective is to succeed in an environment of growth and excellence and seek a job with strong organizational skills eager to secure entry-level position and grow with hard work and passion. Skills

• Agile and Adaptive

• Dedicated Worker

• Quick and Keen Learner

• Good Communication Skill

• Good Analytical Skills

• Inquisitiveness to learn new things

• Able to work independently as well as part

of Team

• Organizational Skills

• Good Typing Skills

• Customer Service Excellence

Work History

Customer Support Representative

Aviva Insurance U.K – Bangalore, India

• Supported questions and issues of nearly 50 customers by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.

• Retained existing clients and developed new accounts by extending high quality and efficient support service.

IELTS Trainer

(Milestone Education Group, Future Point) – Jalandhar, India

• Created teaching materials and developed engaging lesson plans for IELTS Modules.

• Conducted progress reviews and provided individual feedback for 35 students per day on strengths and weaknesses.

• Instructed students in listening, speaking, and academic reading and writing.

• Maintained accurate files of assessment results, graded assignments and student work.

• Personalized instruction based on needs, interests and capabilities of individual students.

• Facilitated class discussion to help students work through questions and expand understanding.

Education

B.Ed 2020

Guru Nanak Dev University, M.G.N College of Education - Jalandhar, Punjab A Level: Computer Application 2007

NIELIT - Bangalore, India

Completed A Level from DOEACC (now known as NIELIT) B.Com 2000

Bangalore University(Bishop Cotton Womens College) - Bangalore, India Higher Secondary: Commerce 1997

Karnataka Board (Bishop Cotton Women's College) - Bangalore, India Matriculation 1995

C.B.S.E Board(National Public School) - Bangalore, India Extra Curricular Activities

• Participated and won in the various sports activities held at school and college level.

• Participated in cultural activities such as dance, drama at the school and college level.

• Undergone armature flying training at ASTE, Bangalore in Pushpak aircraft.

• Participated in adventure activities like trekking in the Himalayas.

• Worked part time in the IT exhibition 2000 held in Bangalore and other one day seminars held for companies such as Analog Devices, Rational, etc.

• Worked for a charity organization called HAL Families Welfare association in the exhibitions such as Aero India, Aero Fete, etc.



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