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Administrative Assistant Customer Service

Location:
Port Saint Lucie, FL
Posted:
February 04, 2023

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Resume:

RHEA DEJANEE NEIL

ALLIGATOR POND NEWFOREST P.O MANCHESTER

JAMAICA

876-***-****, 876-***-**** adu48d@r.postjobfree.com

CAREER OBJECTIVE

To be productively engaged in an organization where my skills can be effectively utilized to enable the organization to accomplish its goals, while ensuring my professional growth and development

WORK EXPERIENCE

Teacher Aid January 2922 – March 2022

Children ma university

Port Saint Lucie

Fort Lauderdale

Florida

Duties included assisting teacher with daily task such as reading,arts work and potty training.

Quality Assurance operator October 2021 – January 2022

Landfall operations

Boca Raton

Fort Lauderdale

Florida

Duties included listening and monitoring agents calls, uploading sales recordings to HR.

Administrative Assistant Trainee August 2020 – August 2021

HEART NSTA Trust

Shop 1&2 Caledonia Mall

Mandeville

Jamaica

Duties included assisting the job placement facilitators with placements, copying documents, scanning documents, updating records, filing and providing general customer service.

Cashier November 2019- March 2020

Richie Rich Caribbean restaurant

769 Burke Ave Bronx

New York

USA

Duties included providing general customer service, processing payment for customers, taking orders and managing daily monetary transactions.

Assistant teacher June - 2017

Alligator Pond all age school

Alligator pond main road

Manchester

Jamaica

Duties included assisting children with reading, marking and administrating test papers.

EDUCATION HISTORY

Heart NSTA Trust 2021

NCTVET

Business Management diploma (pending)

HEART NSTA Trust 2021

NCTVET

Successfully completed a course in Business Administration level 2

HEART NSTA Trust 2021

Successfully completed a course in Quality service delivery

HEART NSTA Trust 2020

City and guilds Mathematics distinction

University of the West Indies Mona Campus 2019

Kingston, Jamaica

BSc. in International Management (pending)

DeCarteret college sixth form 2018-2019

Mandeville, Manchester.

Caribbean Advanced Proficiency Examination (CAPE)

Communication studies III

Law (unit 1) III

Literatures in English(unit 1) IV

Macroeconomics (unit 2) IV

History (unit 1) V

2015-2018: DeCarteret College

Mandeville Manchester

Caribbean Examination Council (CXC)

English Language I

Theatre Arts I

History II

Food and Nutrition II

Information Technology III

Economics III

Accounts III

English B II

Mathematics IV

2013-2015: St. Vincent Strambi Catholic High school

Bull Savannah, St. Elizabeth

SEMINARS, CONFERENCES & WORKSHOPS PARTICIPATION

National Youth service Employability Skills 2017

Cecile Charlton Hall, Hargreaves Avenue Mandeville Manchester, Jamaica

The following topics were emphasized and discussed;

Customer Service Attitude

Communication Skills

Problem Solving & Decision-Making Skills

Leadership

SPECIAL ATTRIBUTES (SKILLS)

Communication Skills

Writing Skills

Inter-Personal Relationship

SOFTWARE APPLICATION

Microsoft Word

Microsoft Excel

CO-CURRICULAR ACTIVITIES & AWARDS

4-H Club President 2018

4-H Club vice-president 2016-2017

Scholarship Awardee 2015

Honour Roll Awardee 2013-2015

SPECIAL INTERESTS & HOBBIES

Cooking

Reading

Traveling

REFERENCES:

Angella Mowatt Paula Harris Forbes

Job Placement Facilitator Job Placement Facilitator

adu48d@r.postjobfree.com adu48d@r.postjobfree.com

CUG 876-***-**** Shop 1&2 Caledonia mall Mandeville

Shop 1&2 Caledonia mall Mandeville Manchester CUG 876-***-****

Llewelyn Woodburn

Cross keys Police station

Inspector of Police

876-***-****



Contact this candidate