Kyla Shoultz

*** * ***** ******

Odon, IN *****

812-***-****

adu45o@r.postjobfree.com

Objective: To obtain a position with a reputable company that provides the opportunity to enhance my knowledge as well as utilize my degree and education to further my career.

Background: My career background has been primarily Customer Service and Retail. I also have experience in purchasing, inventory, and sales. I have been successful in managing my own business as an Avon and Thirty-One representative while I continued my education.

Education:

Indiana Property and Casualty License- 8/2016-2/2019

Vincennes University- Certificate of Completion in Administrative Office Technology received in December of 2015. Education included Medical Terminology, Transcription, and Medical Insurance Billing; as well as Accounting courses, Microsoft Word, Power Point, QuickBooks, and Excel. Received a Microsoft Excel Specialist Certification in November of 2012.

Jasper High School- Diploma May 2011

Employment History

Avon Independent Consultant- March 2016-May 2017

●Promotion of Products and Merchandise

●Financial Management and Customer Service and Support

●Customer Order Entry

●Delivery of Products and Follow up on Customer Satisfaction

American Family Insurance Company Theresa Gilley Agency Jasper, IN-June 2016-September 2016

●Customer Service Representative

●Answered Phone Calls

●Assisted Customers with any issue or questions that they had about their insurance policies.

●Ran quotes as requested from current or potential clients

Thirty- One Gifts Independent Consultant- April 2013- October 2015

●Coordinated and hosted sales events

●Financial management of Orders

●Data entry for shipping requests

●Customer support and satisfaction

●Maintained inventory overhead for demonstration

In-Home Private Daycare Provider- June 2009 to December 2014

●Daytime care if toddler/preschool children

●Part time and PRN schedule required flexibility

●Communication with parents regarding milestones, concerns, and development

●Schedule management

McDonald’s- March 2008 through November 2009

●Cambridge City and Jasper, IN locations

●Due to relocation while in High School, switched locations within a week of moving and began working at the Jasper location.

●Customer service

●Customer drive-thru management

●Food preparation and order fulfillment assistance and coordination

●Sanitation of food preparation and dining areas

Additional information

I am an organized, dependable, and goal driven employee. My approach to tasks assigned to me is to complete them to the best of my ability and as efficiently and timely as possible. Being a team-player and working well with others as well as consistent determination contribute to my success.

References

●Hannah Sutton 765-***-**** Clyde Older Rd Hagerstown, IN 47346 (Friend/ former classmate-have known for 15 plus years

●Mary Carter 270-***-**** Bixby Private Lane Hendersonville, TN 37075 (Friend- have known for 20 plus years)

●Kali Mullins 812-***-**** Nobles Court Loogootee, IN (Friend- have known for 5 years)

Contact this candidate