Service Representative Sales Associate

PROFILE

Friendly and effective customer service representative with cash handling experience. Experience in the field of managing cash transactions and maintaining a positive attitude in the workplace. Dedicated to upholding the standards of the company and providing excellent customer service to new and returning customers. Creating a wonderful experience that will make the customer want to come back to the business. I work well with a team or individually. I am also interested in growth opportunities within a company.

EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE, SYKES ENTERPRISES INC. — 2018-2020 As a customer service representative, my job was to improve the business of the company’s partners and help consumers find and use the products and services they need. MEN’S APPAREL SALES ASSOCIATE, MEN’S WAREHOUSE — 2017-2019 As an Apparel Sales Associate, I provided basic assistance to guests. Other responsibilities included operating cash registers, maintaining cleanliness of work areas, stocking shelves, and answering basic customer questions.

CASH HANDLER/ CUSTOMER SERVICE REPRESENTATIVE, ONE STOP CASH/ EMERGI-CASH — 2013-2016

As a cash handler. I performed transactional duties to serve customers. This included receiving or paying out funds with high accuracy, maintained accurate transactional records, provided cash receipts and payment services in accordance with company policies and procedures. Communicate effectively with customers or prospective customers and represent the company in a positive and professional manner.

SERVER, VICTORYLAND CASINO — 2005-2010

As a Server, I took customers orders, answerd questions about the menu and food, sold food and drinks, took customer’s payments, cash handler, communicated orders with the kitchen and bar staff, greeted customers, provided excellent customer service. EDUCATION

Booker T. Washington High School — 2004

Southern Union State Community College — 2012-2013 SKILLS

• Solid command of point-of-sale technologies, including use of cash register, computer, telephone, barcode scanners, receipt printers, and debit/credit card readers.

• Communicate effectively with customers from all walks of life, with native fluency in English.

• Energetic and dedicated team player. I am willing to work overtime to ensure complete coverage of cashier stations.

• An unparalleled dedication to providing excellent customer service, proactively identifying individual’s needs to ensure a positive customer experience.

• Efficiently and accurately process customer check-outs including cash, check and credit cards.

• Qualified to count and balance cash drawer with accuracy as cash handler.

• Able to handle customers while providing high standards of efficiency, accuracy, and consistency.

CUSTOMER SERVICE REPRESENTATIVE

CASH HANDLER

Adrianne Collins

TUSKEGEE, ALABAMA 334-***-**** ****************@*****.***

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