Ternesia Hunt

Columbia, SC 803-***-**** adu43o@r.postjobfree.com

Driven Professional with 13+ years of demonstrated success in training and development combined with a certification in HR Essentials. Effective communicator with the ability to collaborate with project teams and key stakeholders to create cohesive training initiatives. Recognized for building a collaborative work environment to consistently enhance employee retention and engagement. Valued as a passionate leader, excelling in fostering the performance development of employees at all levels. Proficient as a self-starter, known for adapting to fast-paced environments while meeting tight deadlines.

Professional Experience

Macy’s Richmond, VA

Senior Director/Store Manager January 2020 - September 2022

●Directed operations for the store generating sales of $37 million annually and boosted profits using localization and omni channel strategies while developing tactics to enhance the customer experience

●Oversaw sales/service, merchandising, promotions, store maintenance, loss prevention, and support functions for the location with 120+ employees, directly managing 10 executives

●Exceeded goals by increasing sales by $1.5 million over plan in 2021 and promoted 3 employees to leadership positions within the store

●Selected top executive talent, performed ongoing talent analysis of personnel to build a diverse high-performing team leveraging review process as a tool for executive talent development and advancement

●Facilitated weekly coaching sessions with managers to hold each member accountable for performance expectations

●Engaged in fulfilling open positions, recruiting and hiring, guaranteed timely training of associates and executives, pairing mentors with new hires

Macy’s Raleigh, NC

Vice President/Store Manager July 2018 - January 2020

●Spearheaded operations for the store generating $23 million annually and capitalized on coaching opportunities to lead and develop 100+ team members

●Selected as the recipient of the Growth Store Quarterly Award for achieving sales goals and for promoting 2 team members to leadership positions

●Improved the store’s culture which increased employee retention, engagement, and performance and decreased turnover in a competitive job market

●Selected to lead the “Associate to Manager” development program in partnership with District HR

Macy’s Richmond, VA

Vice President/Store Manager April 2017 - July 2018

●Championed a team of 7 store leaders and 50+ associates providing high-quality service to clients daily

●Surpassed numerous company goals including the second-highest scorecard in the district in the Spring of 2018

●Received multiple promotions for exceptional performance and awarded the District People Leader for Quarter 1 in 2018

JCPenney Richmond, VA

General Manager April 2012 - April 2017

●Directed operations for 2 stores, led a team of 50+ employees, created strategic plans, and surpassed goals by increasing sales by 3%

●Crafted customer surveys, assessed findings, made data-driven decisions, and implemented changes that boosted satisfaction and retention rates

●Hired, trained, and developed staff, increased engagement rates by 12 points, and mentored 2 high-performing employees to management positions

JCPenney Myrtle Beach, SC

Assistant Store Manager April 2009 - April 2012

●Collaborated with the store’s manager to lead operations, achieved annual sales of $15 million, and consistently met profit objectives during tenure

●Hired and trained staff, tracked historical trends, and optimized staff scheduling to control costs

●Promoted to serve as the District Supervisor for Development Training and selected qualified personnel to develop and build the company’s talent pipeline

Additional Experience

JCPenney Sales Manager

Core Competencies

Training and Development, Performance Management, Mentoring and Coaching, Team Leadership and Motivation, Project Management, Stakeholder Relations, Data Analysis and Insights, Strong Communication Skills, Conflict Resolution, Strategic Planning, Talent Acquisition, Customer Service, Integrity

Education/Certifications

Bachelor of Science in Business Administration/Marketing, Winthrop University

Certification In Human Resources Essentials, Cornell University, September 2022

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