JULIETTE MCILROY

http://www.linkedin.com/in/juliettemcilroy

San Jose, CA

408-***-**** / adu430@r.postjobfree.com

Accomplished Talent Acquisition professional seeking a role to capitalize on many years of successful Staffing experience. Reputation for being exceptional at candidate generation, client/account management, and organization, possess strong verbal and written communication skills, proven ability to prioritize my time, demonstrate push back and have a sense of urgency + understand the value of providing amazing customer service. I excel in challenging environments with limited resources; comfortable in a demanding & time sensitive role (please see my recommendations on LinkedIn) PROFESSIONAL EXPERIENCE

[24]7.ai - Intent driven customer engagement; Chatbots/IVR-Speech/Conversational AI - SaaS, San Jose CA / April 2020 – Sept 2022 (my full time role was eliminated; company restructured hiring to Philippines & India) / Lead Recruiter (permanent full time) - Recruiting lead for North America Demonstrated ability to provide support to senior leaders:

● As of April 2020 I was promoted to lead Talent Acquisition for North America providing Full Cycle Recruiting + scheduling all interviews for self + teams/stakeholders. Managed global strategic relationships with business leaders across most business & technical functions.

● Worked Closely with VP of Customer Success developing a talent pipeline for a transformation into high performing global customer focused teams (Customer Success, Solution Delivery)

● To access a new talent pool, I developed a Data Science talent pipeline via University partnerships in Canada, MILA + partnership with UC Berkeley SaaS labs for specific problem solving that impacted conversational AI products.

● Worked remotely displaying strong integrity & character: req load of 90 positions in 2021; Close Rate: 92%; Average Time to Fill: 45 days.

● Received multiple performance awards: BRAVO Award FY Q1 & Q2 2022 for Excellence in Communication (stakeholder management); BRAVO Award FY Q3 2021 for my Rockstar contribution to the company during the Great Resignation/attracting great talent; ABOVE & BEYOND award as Lead Talent Acquisition/Recruiter role for Q4 FY 2020/Q1 FY2021 during the Covid pandemic.

● Recommend and drive improvements to enhance and scale overall recruiting practice (HIRED, Vettery, shared Excel tracker, Greenhouse adherence to track activity, keep database clean)

● Developed Employee Referral Bonus program, Job Transfer Opportunities to re-engage internal candidates.

● Manage requisition creation & approval process through finance up to COO. Recommend adjustments to median salary bands as they are identified through market analysis. Worked continuously with finance to understand current target headcount and also future headcount to help plan resources and recruiting efforts.

● Executive / Leadership recruiting in North America, working closely with founders & C level execs to hire CISO, VP of Voice Commerce, VP of Data Science.

● Partnered with COO, founders, CHRO, Sr VPs & HRBPs to understand business needs to secure hires for Technical, Product & Business roles, in preparation for upcoming IPO (IC & up to Director)

● Sourcing & recruiting research to obtain the right tools for engaging Toronto market talent.

● Developed Canadian & US Intern Program for key departments. September 2019 – April 2020 / Senior Technical Talent Partner - Technical Recruiting lead for North America

● Quickly earned the trust of Sr. VP/Product Eng, Director/Eng and Hiring Managers by producing onsite interviews for SW Development needs in SJ & Toronto by the end of my 1st week.

● Streamlined the recruiting process ensuring an efficient and predictable experience provided by the talent acquisition team (adherence to Greenhouse scorecards, candidate debriefs scheduled on the same day as onsite + agility of same day offers)

● Partnered with the talent acquisition team to bring a consultative approach on how to guide hiring managers (interviewing, feedback loops etc.) which fostered a collaborative team environment and a strong service oriented culture that ensured delivery of efficient, effective, quality driven service to internal customers.

● Via Talent Acquisition I supported:

- Our digital transformation to GCP enabling our SaaS products (DevOps, SREs, Backend, Frontend & Fullstack SW Enggs)

- Build & Launch of 24[7].ai: Messaging and Conversational AI platform to enable digital commerce chatbots for 300M+ users (Engineering, Product, DevOps, Marketing, Solution Delivery, Customer Success roles)

● Assessed value and negotiated contracts for new sourcing tools (HIRED, Vettery, Entelo, Hiretual, VSource, Indeed) which improved quality of sourcing, candidate engagement, time to hire.

Blue River Technology / John Deere - Using AI to build advanced farm equipment, Sunnyvale, CA September 2018 – June 2019 / Senior Technical Recruiter - Contract Recruiting lead for CV/ML/DL SW Engineering & Scientific roles (contract ended, John Deere hiring freeze)

● Hired entire Jupiter project, Autonomous Tillage: 9 Robotics & CV/ML Engineers; Hired entire Vector, AI Research Team [John Deere Intelligent Solutions Group]: 2 ML Scientists, ML Content Curator, Controls Engineer; Grew Infrastructure Labeling [Data] Team: Hired 2 Sr ML Engineers, 2 Jr ML Eng, 1 FullStack SW Engineer, 1 Linux Engineer.

● Beat out direct competitors in autonomous car space with far stronger consumer brands and significantly higher resources for Interns and New Grad Hires from top tier schools + local top talent in the AI space.

May 2018 - August 2018 / Senior Recruiting Consultant for stealth startups

● Helped two very early stage Silicon Valley startups develop New Hire onboarding & orientation models, New Hire Handbooks, Temporary hires for building of office sites, HR procedures, Hiring Contract Facilities team & full time HR staff.

Celestica, $5 Billion Electronics Manufacturing Services Company, San Jose, CA November 2017 – April 2018 / Senior Recruiter (perm full time / global layoffs) - Manage recruiting for US Market

● Worked on 25 requisitions: Director/VP Sales in Aerospace/Defense & Medical Device, Sr. Directors/Storage Architects in Cloud Computing, Directors/Program Managers in Solar Energy.

● Worked closely with HRBP and Sr. Executives to close 10 - 12 roles/month and achieve business goals. Responsible for remote onboarding/orientation of my new hires. TAVANT, Digital Solutions Company, Santa Clara, CA October 2016 - October 2017 / Senior Contract Technical Recruiter

● Developed Analytics practice candidate pipeline for internal mortgage loan origination automation

(Rocket lending style) products giving Tavant leverage for speed-to-market on latest technology.

● Hired initial team for external Experian Big Data project (data warehouse=>big data ecosystem) which led to more projects/business with their credit bureaus in other countries.

● Hired candidates for digital projects at Land O’ Lakes (SFDC, Warranty-On-Demand, cloud migrations, CRM configurations, DevOps etc.) as needed.

● Evaluated multiple ATS tools, involved in selection and implementation of Jobvite globally. BetterHelp, Online Counseling, Sunnyvale, CA

March 2016 – September 2016 / Senior Talent Acquisition Consultant - Short term project at 13-person B2C startup

● Vetted and hired Cyber Security firm for Security audit, penetration testing, intrusion detection for initial assessment/ongoing support to ensure HIPAA requirements adherence & Data Security enforcement.

● Performed 1st round phone screens for SecOps/FullStack/Data Scientist roles, administered code tests, and participated in all onsite panel interviews & evaluations. DAQRI, SmartHelmet & SmartGlasses, Sunnyvale, CA (Los Angeles Startup) June 2015 – March 2016 / Senior Technical Recruiter - Sole Recruiter in Sunnyvale, CA R&D

● Sourcing & Recruiting for 20 roles: reduced agency usage by implementing sourcing jams with engineers, ML & Cloud Tech Talks, high-touch for top talent (lunch/happy hour onsite)

● Completed two academic hiring cycles at Stanford & Berkeley to hit annual hiring targets on time for Engineering & Research in Sunnyvale.

● Laid off March 2016 after we shipped Smart Helmet DevKit & Platform to customers February 2016. DAQRI Sunnyvale shut down January 2017 --> Company is now out of business 2019. AnchorFree, VPN app, Mountain View, CA

May 2013 – May 2015 / Chief Recruiter - Head of Talent - Successful recruiting program that grew a B2C startup quickly

● Sole Recruiter from May 2013 - Aug 2014 (full cycle recruiting + all interview scheduling)

● Developed Recruiting strategy to compete for Silicon Valley talent.

● Developed a pipeline of passive candidates via MeetUps, onsite Tech Talks, Google X-ray, LinkedIn Recruiter, Indeed, Github, patent searches & Employee Referrals (eliminating the use of staffing agencies)

● High-touch for top-tier potential hires; informal discussions over coffee, lunch, onsite happy hour.

● Partnered with hiring managers, Directors, VPs and Cofounders to plan headcount, map out annual hiring goals, gather requirements for positions.

● Built DevOps, Cyber Security & Unified Client teams from scratch; grew teams for Server Side, Data, QA; built Revenue Optimization team.

● Built long term relationships with founders & department leaders.

● Performed deep dive technical evaluations of engineers.

● Developed recruiting campaigns on social networks; branding for all job postings across the web

& LinkedIn.

● LinkedIn company page admin - increased applicant traffic by 200%.

● Selected / implemented a Greenhouse ATS and sourcing tools (Entelo)

● Rebranded outbound messaging.

● Established reporting metrics, drove weekly updates.

● Increased tech headcount by 100% in 10 months (direct hires; 90% offer-to-hire rate)

● On Culture & Values panel; helped define/implement a unique culture of a fast growing company

● Performed HR onboarding & Immigration support.

● Hired & managed a Senior Recruiter.

CH Reynolds Inc., San Jose, CA

May 2011 - May 2013 / Recruiting Manager - Recruiting for Cisco Managed Services

● 1st CHR Recruiter. Placed 35 Engineers at Cisco in five months, then promoted to manage a team of two + myself. Ran high-volume recruiting desk; established Recruiter KPIs & best-practices, implemented tools (ATS, job boards, recruiting workflow); Developed technical interview process/feedback channel/decision timeline practices. Robert Half Technology, San Mateo, CA

September 2009 – April 2011 / Senior Lead Technical Recruiter - Recruiting for SW Dev/ IT contract roles

● Fast paced contract technical recruiting. Cold and warm call sourcing, technical phone interviews, in-person technical testing. Exceeded minimum weekly production goals.

● Achieved Rookie of the Year Ranking

TARGETED RESEARCH STRATEGIES

AI web scrapers, CV/ML/DL Conference email lists/Pubs (Neurips/CVPR etc.), University Research labs, Data Science competitions, US Patent filings, Candidate References, Competitors/Domain, job postings/tech skills, Boolean/Google XRAY & AWS document search, GitHub, Social Media/Groups, Employee Referrals/New Hires/Sourcing Jams, onsite Tech Talks/Brown Bag lunches. TECHNOLOGIES

MS Office, Google Drive,

NetSuite, Greenhouse, Lever,

Workable, HIRED,

VSOURCE, Vettery, Hiretual,

iCims, Jobvite, ADP, Entelo,

HipChat, Teams, Slack,

LinkedIn Recruiter, Social

Media sourcing, Google

X-Ray, Job Boards, JIRA,

Confluence, HackerRank,

Indeed, Okta, Success

Factors

EDUCATION

UCSC, Extension, Certificate

Program in Human Resource

Management, (pursuing)

Portland State University

Portland, OR

Major: Anthropology

Mt Hood Community

College Gresham, OR

Major: Music Theory and

Composition (2 years,

transferred to State)

AWARDS

2010 2 Million dollars in Sales milestone Robert Half International 2009 Rookie of the Year Robert Half International

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